Real-Time Feedback – Collect feedback exactly when issues happen

外掛說明

Real-Time Feedback plugin automatically track common usability behaviors that hinder or irritate users.
Take actions in real-time with a built-in feedback poll to understand how visitors are really using your website.

Real-Time Feedback Plugin Detects:

• Rage Clicks – Detect multiple clicks or taps, rapidly, in the same area. Find when your website doesn’t react the way your users thought it should.
• Frustration – Detect behaviors where users encounter indicators like chaotic mouse movement, random clicks or multiple up and down page scrolls.
• Wasted Clicks – Detect misleading links that force users to bounce back and forth between a routing page and subpages linked from it.

How Real-Time Feedback Plugin Can Help Your Business Grow

• Discover users’ intent
• Get users’ feedback on what is happening
• Make your website easier to use
• Identify problems faster

If a website is difficult to navigate through, or there’s a lack of clarity in its design, or even if there’s a slight problem, users won’t stick around for too long.

Asking the right question at the right time in a customer’s journey is the key to understanding how people actually use your product.

Track visitors’ behavior and show them the right message at the right time.

Make your website easier to use.