這個外掛並未在最新的 3 個 WordPress 主要版本上進行測試。開發者可能不再對這個外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

System Ticket Support

由 g5theme 開發

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技術支援

外掛說明

Main Site | Docs | Knowledge Base | Office Website

Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.

Demo Sandbox

Click Create Demo to review what plugin can.

Video Overview System Ticket Support

Video How to use the Ticket for customers

More Video Here

Features

Create ticket easy by input some fields
Submit ticket on Front-End and register account at the same time
Get notification via email when have new reply
Already define automatic template response email, template tickets
Already manager users
Management categories, products
Management all tickets
Realtime report
Can use for many support as you want, they are the same role
Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
Supporter can create owner template
Can predefine mail template – which use to send to customers.
Current notes – Private note save processing ticket, what need to do, or…etc

螢幕擷圖

Submit Ticket System Options: Basic Settings.
Submit Ticket System Options: Footer Settings.
Submit Ticket System Options: Register Settings.
Register user from Front-End
Create ticket from Front-End
Response ticket from BackEnd(Admin/Supporter/Leader)
Realtime report from BackEnd
Customers management
Supporter management
Manage Ticket Template(Admin/Supporter/Leader)
Predefine Mail Template(Admin)
My profile of user management
Listing tickets

安裝方式

Do follow to install plugins:

Upload the plugin files to the /wp-content/plugins/plugin-name directory, or install the plugin through the WordPress plugins screen directly.
Activate the plugin through the ‘Plugins’ screen in WordPress
Go to menu Submit Ticket System to configure the plugin

常見問題集

Is Submit Ticket System Free?: Yes! it’s always will be free.
Is it limit products?: No! it isn’t.
How many website i can use?: Unlimited as you want.
Have hierarchy for support?: No, haven’t got. This is simple system, so just 4 objects: admin, supporter, leaders and customers.