I've been using this plugin for 3 years to manually create my contact forms for websites… It works fine.... Few times I had problems but nothing serious
Always problems with new versions.
Last version of this day the formatting of mails is broken.
And I never had a solution with the after-sales service, we were always given automatic answers from the same "human robot", or answered that it came from elsewhere…
After the latest update the plugin has started over-writing many woocommerce translations (especially in cart and checkout pages), reverting them from spanish to english. It makes me crazy after I ask to a developer who told me retry to a former version
I used this form on one of my sites and it sends form responses to my Gmail address without any issue. So I thought I'd try installing this on another site except this time, it says it can't send forms. The FAQ says that the email *must* be on the same domain as the site itself, yet this is obviously not true as my first site continues to work just fine with Gmail. I can't figure out what the problem is, the error message gives no clear idea of what's going wrong, and the FAQ doesn't provide any useful info.
With 5.7 update there is an annoying autop filter which ads <p> and <br> tags to form markup. On the form page it can be solved with some additional CSS, but in case of HTML-email it won't help at all (the plugin adds these tags even to the email).
The issue was reported to the plugin author and was announced to be fixed in 5.7.1, but the problem is not solved. The plugin still adds unnecessary tags to markup.
Moreover, version 5.7.2 has introduced HTML formatter with "Additional end-tag omission handling", and this feature cannot recognize nested tables and some other stuff, so the whole markup (especially in HTML-mail) is now broken due to unnecessary end-tag handling.
I've checked the Support forum and saw that a lot of people are facing the same problem and reporting it, but the plugin author just ignores the issue, not replying to the vast majority of users or just denying the fact that the plugin update causes all these problems. Yeah, there are the other plugins, themes, WP version, anything else but CF7 is the reason 🙂
And there is no improvement in the issue since the latest update (almost a month).
Why solve a problem when it's easier to pretend it doesn't exist, of course.
And this lack of support angers me the most.
Contact Form 7 looks a bit outdated in the overall comparison of form plugins on WordPress. I have made in my test not so good experiences, basically makes the plugin what it should, but missing important functions that you need in online marketing for lead generation aufjedenfall. Because of this only 3 stars.