外掛說明
Yapdesk Live Chat adds a clean free live chat widget to your WordPress website and connects it to your hosted Yapdesk dashboard. It is built for small businesses that want a simple WordPress chat plugin, support ticket follow-ups, mobile alerts, and optional AI chat responses without a complicated help desk setup.
If you are looking for a free live chat plugin for WordPress, Yapdesk gives you the core chat widget for free, plus message mode when your team is away. If you want more power later, paid plans can add branding removal, visitor typing preview, multiple agents, schedules, and AI chat.
Use Yapdesk to:
- Chat with website visitors from the Yapdesk dashboard.
- Switch between Chat Active, Message mode, and Chat Off.
- Let visitors leave a message when no agent is available.
- Customize the widget title, launcher text, button text, color, and ticket notification email.
- Use the free plan without a payment method, with Yapdesk branding.
- Upgrade to Pro to remove branding, view visitor typing preview, and add up to 3 agents.
- Upgrade to Pro AI for AI chat and hybrid reply modes using your website and business context.
- Confirm free-plan branding during connection before the widget appears on the public site.
External Service Disclosure
This plugin connects to the Yapdesk hosted service at https://app.yapdesk.com when you connect your WordPress site to a Yapdesk account.
The Yapdesk service is used to provide the hosted dashboard, live inbox, notifications, tickets, billing, and optional AI features. When connected, the plugin may send the following data to Yapdesk:
- Website domain and site name during account connection.
- Site public key and site secret key for secure site connection.
- Visitor chat messages, ticket messages, visitor email if entered, visitor token, page URL, and conversation status.
- Widget settings such as title, color, launcher label, availability mode, ticket notification email, and branding text.
A Yapdesk account is required to use hosted live chat features. The free plan does not require a payment method. Paid plans are optional and are used only for extra features such as branding removal, additional agents, visitor typing preview, schedules, and AI.
Yapdesk service pages:
- Terms of Service: https://yapdesk.com/terms
- Privacy Policy: https://yapdesk.com/privacy
- Dashboard: https://app.yapdesk.com
螢幕擷圖
Visitor chat widget running on a real website. 
Yapdesk dashboard for conversations, status, alerts, and account controls. 
Mobile/PWA dashboard view for replying from a phone. 
Yapdesk public homepage showing the free forever core and paid upgrade options.
安裝方式
- Upload the plugin folder to
/wp-content/plugins/or install it from the WordPress plugin screen. - Activate Yapdesk Live Chat.
- Open Yapdesk Live Chat in WordPress admin.
- Connect your Yapdesk account, or create one from the connection form.
- The widget loads automatically on the frontend after connection.
- You can also place
[yapdesk_live_chat]inside content or a template area when you want a manual mount point.
常見問題集
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Is Yapdesk free?
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Yes. The core live chat and message mode can be used on the free plan with Yapdesk branding and no payment method.
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Do I need a Yapdesk account?
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Yes. Hosted chat, dashboard inbox, tickets, notifications, billing, and optional AI features run through the Yapdesk service at
https://app.yapdesk.com. -
Can I customize the widget?
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Yes. You can customize the chat title, launcher label, launcher style, send button text, primary color, and ticket notification email.
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Can I remove Yapdesk branding?
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Branding removal is available on Pro plans.
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Does this plugin include AI?
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The plugin supports Pro AI settings, but AI replies require a Pro AI subscription through Yapdesk.
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Is this a free live chat plugin for WordPress?
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Yes. Yapdesk includes a free WordPress live chat widget, message mode, and hosted dashboard access with Yapdesk branding. Paid upgrades are optional.
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Can I use Yapdesk as an AI chat plugin?
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Yes, with Pro AI. Yapdesk can use your website and business instructions as context for AI chat replies.
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Where are conversations managed?
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Conversations, tickets, alerts, agents, account settings, and billing are handled in the Yapdesk dashboard.
使用者評論
這個外掛目前沒有任何使用者評論。
參與者及開發者
變更記錄
0.2.41
- Removed WordPress.org directory screenshots from the plugin package.
- Updated contributor metadata.
- Expanded internal prefixes for declarations, options, scripts, styles, and widget globals.
- Added explicit free-plan branding consent before connecting a public widget.
- Tightened admin form input handling, nonce naming, and dashboard external links for review.