Title: WSDesk – WordPress HelpDesk & Support Ticket System Author: wsdesk Published: 2017 年 2 月 14 日 Last modified: 2018 年 8 月 31 日 --- 搜尋外掛 ![](https://s.w.org/plugins/geopattern-icon/wsdesk_8cbad0.svg) # wsdesk 由 [wsdesk](https://profiles.wordpress.org/wsdesk/) 開發 * [詳細資料](https://tw.wordpress.org/plugins/wsdesk/#description) * [使用者評論](https://tw.wordpress.org/plugins/wsdesk/#reviews) * [開發資訊](https://tw.wordpress.org/plugins/wsdesk/#developers) [技術支援](https://wordpress.org/support/plugin/wsdesk/) ## 外掛說明 這個外掛已於 2018 年 9 月 1 日關閉，且不提供下載。 原因: 違反開發規範 ## 使用者評論 ![](https://secure.gravatar.com/avatar/dece65cb37418b96824735125ae1f17fe06d9b0c489b0bf3da73b87761e8f285? s=60&d=retro&r=g) ### 󠀁[Pretty good, but there is a language barrier](https://wordpress.org/support/topic/pretty-good-but-there-is-a-language-barrier/)󠁿 [Norman Cates](https://profiles.wordpress.org/normancates/) 2018 年 10 月 18 日 It is a good plugin and the support team are responsive and try hard. But English is clearly not their first language, so when asking for support, you need to be extremely clear. Keep it simple and statement based. Almost every one of my support requests has resulted in having to simplify and break statements down into extremely detailed statements. Also some people seem to be unfamiliar with the product, because they don’t seem to know what some components are at first. Ironically, they don’t seem to use their own help desk system for support. At least, not any more. ![](https://secure.gravatar.com/avatar/502bf3122c84cb7b55a802c27502ce1059b9bbae8e58e7dd18dd62fd04135683? s=60&d=retro&r=g) ### 󠀁[Great service](https://wordpress.org/support/topic/great-service-174/)󠁿 [mshaul](https://profiles.wordpress.org/mshaul/) 2018 年 8 月 9 日 1 則留言 We’re really bending this plugin to fit our needs. It’s made for support ticketing, but we’re using it for assignments and an instructor/student feedback channel. They’ve been great with their support in getting us there. ![](https://secure.gravatar.com/avatar/aae7f8428db3de142e17606537bec3bca79aaa5d1d43d0a89533da6f1d8a6e56? s=60&d=retro&r=g) ### 󠀁[Very responsive customer service](https://wordpress.org/support/topic/very-responsive-customer-service-3/)󠁿 [](https://profiles.wordpress.org/marcfest/) 2018 年 8 月 2 日 1 則留言 The team behind this plugin shows a remarkable responsiveness to feature addition request. I suggested two new features (being able to start the ticket count at a chosen number; user-initiated ticket closures), and they have implemented both of them, and not only that, but also followed up with me to let me know once they were implemented. Very impressive. Thank you! ![](https://secure.gravatar.com/avatar/73e6438853cc6b8946924775821f919d1e5d09debbd045bd6234940cf2155899? s=60&d=retro&r=g) ### 󠀁[Great Helpdesk, Awesome support!](https://wordpress.org/support/topic/great-helpdesk-awesome-support/)󠁿 [lactom](https://profiles.wordpress.org/lactom/) 2018 年 7 月 26 日 1 則留言 Great product, The real gem is the support that comes with the product. No run around, just straight raw 100% on the money support in a timely manner. ![](https://secure.gravatar.com/avatar/3711d752b4013df39c6f03b9bc1b899812e176866a640bb96868431358f4504b? s=60&d=retro&r=g) ### 󠀁[Great product, fantastic support](https://wordpress.org/support/topic/great-product-fantastic-support-5/)󠁿 [home2officetech](https://profiles.wordpress.org/home2officetech/) 2018 年 6 月 29 日 1 則留言 Started using WSDesk about 5 months ago and could not have had a better plugin. Even the support team is fantastic. With each version I only see more exciting features each time. ![](https://secure.gravatar.com/avatar/e11259d018fe6e75f7f1e5a67bdd6b71aa6e7677720fd7286b27f024665f1465? s=60&d=retro&r=g) ### 󠀁[Great Support](https://wordpress.org/support/topic/great-support-1695/)󠁿 [benmeehan](https://profiles.wordpress.org/benmeehan/) 2018 年 6 月 25 日 1 則留言 The big worry when purchasing a paid plugin is always concerning support. Every plugin promises it but many don’t deliver, or are very slow in responding and this can be incredibly frustrating. We purchased WSDesk to professionalize out training website. It would be pretty ironic if help-desk support software was not well supported but we took the chance. A few issues arose early on in implementation which were born from our own stupidity mostly but we requested support and GOT IT 🙂 Happy days!! We found ESDesk support to be both responsive, helpful and to the point. Wonderful! Thank you. I would recommend this plugin. [ 閱讀全部 29 則使用者評論 ](https://wordpress.org/support/plugin/wsdesk/reviews/) ## 參與者及開發者 以下人員參與了開源軟體〈WSDesk – WordPress HelpDesk & Support Ticket System〉的開發 相關工作。 參與者 * [ WSDesk ](https://profiles.wordpress.org/wsdesk/) * [ AdaptXY ](https://profiles.wordpress.org/adaptxy/) 〈WSDesk – WordPress HelpDesk & Support Ticket System〉外掛目前已有 1 個本地化語言 版本。 感謝[全部譯者](https://translate.wordpress.org/projects/wp-plugins/wsdesk/contributors) 為這個外掛做出的貢獻。 [將〈WSDesk – WordPress HelpDesk & Support Ticket System〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/wsdesk) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/wsdesk/)、查看 [SVN 存放庫](https://plugins.svn.wordpress.org/wsdesk/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/wsdesk/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/wsdesk/)。 ## 中繼資料 * 版本 **1.7.0** * 最後更新 **8 年前** * 啟用安裝數 **無** * WordPress 版本需求 ** 4.3 或更新版本 ** * 已測試相容的 WordPress 版本 **4.9.31** * 語言 * [English (US)](https://wordpress.org/plugins/wsdesk/) 及 [Swedish](https://sv.wordpress.org/plugins/wsdesk/). * [將這個外掛本地化為你的母語版本](https://translate.wordpress.org/projects/wp-plugins/wsdesk) * [進階檢視](https://tw.wordpress.org/plugins/wsdesk/advanced/)