Title: WSChat &#8211; WordPress Live Chat
Author: ELEXtensions
Published: <strong>2021 年 7 月 12 日</strong>
Last modified: 2026 年 2 月 3 日

---

搜尋外掛

![](https://ps.w.org/wschat-live-chat/assets/banner-772x250.png?rev=2941139)

![](https://ps.w.org/wschat-live-chat/assets/icon-256x256.png?rev=2802301)

# WSChat – WordPress Live Chat

 由 [ELEXtensions](https://profiles.wordpress.org/elextensions/) 開發

[下載](https://downloads.wordpress.org/plugin/wschat-live-chat.3.1.8.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/wschat-live-chat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/wschat-live-chat/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/wschat-live-chat/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/wschat-live-chat/#developers)

 [技術支援](https://wordpress.org/support/plugin/wschat-live-chat/)

## 外掛說明

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works
within WordPress with no external API calls. Let’s you connect to your customers
in real-time.

#### Introduction

WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that
helps to integrate live chat on your website to help your customers reach you most
conveniently!

Unlike other Live Chat plugins, this plugin works within WordPress with no external
API calls. We recommend using a dedicated server. As an alternative option, We have
even integrated pusher WebSockets APIs, to make it work on any servers.

Many customers prefer live chat to connect with organizations over emails and social
media as there are better chances to get a quick response compared to other sources.
Customers often need your assistance right before they make a purchase decision,
or in a critical situation in which they need an immediate solution. So, the ideal
option is sending a quick text through the live chat window rather than typing a
long formal email.

Using this live chat solution, agents can easily reply, assist, and take up a chat
conversation if a customer needs assistance in the future as all conversations are
recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat 
plugins, this plugin works within WordPress with no external API calls. Let’s you
connect to your customers in real-time.

#### Main Features

 * Live Chat Widget with Pre-Chat Form Optimised for WordPress
 * WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details
 * Dialogflow AI Integration to Setup Auto Replies
 * Easily Convert Customer Suggestions to Ideas Board using Tag Feature
 * Unlimited Agents with Roles & Capabilities
 * Supports Adding Multiple Agents to the Same Chat
 * Revisit Old Chat Conversations in History Tab
 * Customize the Chat Widget to Match the Site Theme
 * Highly Customisable Pre-Chat Form
 * Configure Auto Reply Message
 * Unlimited Chat History
 * Restrict Live Chat On Specific Pages
 * Agent Alerts
 * Customize Live Chat Widget
 * Integration with Pusher for making your communications simple, reliable & secure.
 * Interesting Emojis
 * Show Chat Widget only on Specific Pages
 * Email the Chat Transcript & Feedback Automatically
 * Mobile Responsive
 * Raise a Support Ticket from the Chat Board in Few Clicks by [ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration](https://elextensions.com/plugin/wsdesk-wordpress-support-desk-plugin/).

#### Premium Version Features

For complete list of latest features and details, please visit [WSChat – ELEX WordPress Live Chat Plugin](https://elextensions.com/plugin/wschat-wordpress-live-chat-plugin/)
premium version product page.

>  * OpenAI ChatGPT Integration for Auto-Generated Responses
>  * Real-Time Visitor
> Tracking * Allow the Agent to Initiate the Chat

#### About Pusher

Pusher Channels is a hosted WebSockets solution for building powerful real-time 
interactive apps. Bi-directional data exchange/transfer transmits data in both directions
simultaneously through a single connection, you can greatly reduce unnecessary network
traffic and delay.

#### About ELEXtensions

We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine
problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions
for WooCommerce. We have premium extensions related to many domains including Shipping,
Pricing, Payments and Customer Support.

#### Support

Reach us at https://elextensions.com/support/

## 螢幕擷圖

 * [[
 * Customize
 * [[
 * WooCommerce
 * [[
 * General Settings
 * [[
 * Attachments
 * [[
 * Dialogflow
 * [[
 * Agents
 * [[
 * History
 * [[
 * Assign or Deassign an Agent to the chat
 * [[
 * Roles
 * [[
 * Tags

## 安裝方式

 1. Upload the plugin folder to the ‘/wp-content/plugins/’ directory.
 2. Activate the plugin through the ‘Plugins’ menu in WordPress.
 3. Thats it – you can now configure the plugin.

## 常見問題集

### How long can I use this Free version? Is there a trial period?

There is no trial period for our free versions. You have lifetime usage.

## 使用者評論

![](https://secure.gravatar.com/avatar/f4d21697023fd6c68f131254a0b4c8211facf6d97464bd28e73cafb7225a8648?
s=60&d=retro&r=g)

### 󠀁[Have been seeking 8+ years now – and found, what i need!](https://wordpress.org/support/topic/have-been-seeking-8-years-now-and-found-what-i-need/)󠁿

 [tomlandon](https://profiles.wordpress.org/tomlandon/) 2025 年 3 月 1 日 2 則留言

Hello, there. Thanks a lot indeed for your great chat plug-in – which i seriousely
have been seeking for 8+ years now. I like the customization options, but with some.
css knowledge one can create the nearly perfect chat plug-in on the market (my opinion).
Reasons: The admin section is clear, open and super easy to use, options list is
short, but good. What it has to have (currently missing), is the option to translate
to any language (best by using a translation section in the admin area). I will 
do the translation to german language from now – and very fast. So PLEASE, PLEASE
update at least the language files, so that my translation work does make sense 
by return. What i also would like to see, is more integrations (in example with 
wpdiscuz, buddypress, youzify – or similar). Thanks again! Truly … Tom.

 [ 閱讀全部 1 則使用者評論 ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/)

## 參與者及開發者

以下人員參與了開源軟體〈WSChat – WordPress Live Chat〉的開發相關工作。

參與者

 *   [ ELEXtensions ](https://profiles.wordpress.org/elextensions/)

[將〈WSChat – WordPress Live Chat〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/wschat-live-chat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/wschat-live-chat/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/wschat-live-chat/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/wschat-live-chat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/wschat-live-chat/)。

## 變更記錄

#### 3.1.8

 * Made compatible with WordPress 6.9

#### 3.1.7

 * Fixed vulnerability issues

#### 3.1.6

 * Code cleanup and Improvement.

#### 3.1.6

 * Made compatible with WooCommerce 10.0

#### 3.1.5

 * Made compatible with WordPress 6.8
 * Made compatible with WooCommerce 9.9
 * Fixed a notice wherein Function _load_textdomain_just_in_time was called incorrectly

#### 3.1.4

 * Made compatible with WordPress 6.7
 * Made compatible with WooCommerce 9.4

#### 3.1.3

 * Made compatible with WordPress 6.6
 * Made compatible with WooCommerce 9.2

#### 3.1.2

 * Made compatible with WordPress 6.5
 * Made compatible with WooCommerce 8.9

#### 3.1.1

 * Made compatible with WordPress 6.4
 * Made compatible with WooCommerce 8.6

#### 3.1.0

 * Made compatible with HPOS
 * Made compatible with PHP version 8.2
 * Made compatible with WooCommerce 8.1
 * Made compatible with WordPress 6.3
 * Added Designing Agent Functionality.
 * Enhancement on Agent role functionality for existing WordPress users.
 * Fixed Functionality Issues

#### 3.0.1

 * Made compatible with WooCommerce 7.8

#### 3.0.0

Major Updates:
 * Backward compatibility not supported. * Upgrading to V3.0.0 includes
significant technical improvements including the database architecture change that
are aimed at providing a better experience for our users. * UI/UX Improvements *
Made compatible with WordPress 6.2 * Tag the customer`s message for future reference*
Integrate with WSDesk to raise a message as a ticket * Create unlimited agents with
different capabilities & assign a chat to multiple agents

#### 2.0.2

 * Made compatible with WordPress 6.1.1

#### 2.0.1

 * Made compatible with WordPress 6.1

#### 2.0.0

 * Initial Push

## 商業版外掛

這個外掛為免費外掛，但另外提供付費商業升級版或技術支援。 [查看技術支援方式](https://support.elextensions.com/)

## 中繼資料

 *  版本 **3.1.8**
 *  最後更新 **4 個月前**
 *  啟用安裝數 **40+**
 *  WordPress 版本需求 ** 4.3 或更新版本 **
 *  已測試相容的 WordPress 版本 **6.9.4**
 *  PHP 版本需求 ** 7.1.3 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/wschat-live-chat/)
 * 標籤:
 * [chat](https://tw.wordpress.org/plugins/tags/chat/)[chat plugin](https://tw.wordpress.org/plugins/tags/chat-plugin/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)[live support](https://tw.wordpress.org/plugins/tags/live-support/)
   [WordPress chat](https://tw.wordpress.org/plugins/tags/wordpress-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/wschat-live-chat/advanced/)

## 評分

 5 星，滿分為 5 星

 *  [  1 個 5 星使用者評論     ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/?filter=5)
 *  [  0 個 4 星使用者評論     ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/?filter=4)
 *  [  0 個 3 星使用者評論     ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/?filter=3)
 *  [  0 個 2 星使用者評論     ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/?filter=2)
 *  [  0 個 1 星使用者評論     ](https://wordpress.org/support/plugin/wschat-live-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/wschat-live-chat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/wschat-live-chat/reviews/)

## 參與者

 *   [ ELEXtensions ](https://profiles.wordpress.org/elextensions/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/wschat-live-chat/)