{"id":307983,"date":"2026-05-07T23:38:07","date_gmt":"2026-05-07T23:38:07","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/lead-chat-by-scinorx\/"},"modified":"2026-05-09T02:48:44","modified_gmt":"2026-05-09T02:48:44","slug":"scinorx-lead-chat","status":"publish","type":"plugin","link":"https:\/\/tw.wordpress.org\/plugins\/scinorx-lead-chat\/","author":23492654,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.0","stable_tag":"1.0.0","tested":"6.9.4","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"Scinorx Lead Chat","header_author":"Scinorx Technologies","header_description":"Turn enquiry forms into chat conversations while saving leads inside WordPress.","assets_banners_color":"0c6359","last_updated":"2026-05-09 02:48:44","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/scinorx.com\/wordpress-plugin-scinorx-lead-chat\/","header_author_uri":"https:\/\/scinorx.com\/","rating":0,"author_block_rating":0,"active_installs":0,"downloads":60,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"scinorxtechnologies","date":"2026-05-09 02:48:44"}},"upgrade_notice":{"1.0.0":"

Initial free release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3526045,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3526045,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3526045,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3526045,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3526045,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3526045,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3526045,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3526045,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3526045,"resolution":"5","location":"assets","locale":""},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3526045,"resolution":"6","location":"assets","locale":""},"screenshot-7.png":{"filename":"screenshot-7.png","revision":3526045,"resolution":"7","location":"assets","locale":""}},"screenshots":{"1":"Dashboard with lead totals, chat click counts, and call click counts.","2":"Settings page for chat number, call number, email notifications, message templates, and uninstall behavior.","3":"Lead inbox with status updates, CSV export, source page links, and chat reply action.","4":"Frontend enquiry form using the [scxlc_lead_chat_form]<\/code> shortcode.","5":"Floating chat and call buttons on the frontend.","6":"Browser handoff prompt for opening the external chat link.","7":"Chat screen with the visitor's enquiry message prepared."},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[358,11463,337,11895,141667],"plugin_category":[],"plugin_contributors":[262241],"plugin_business_model":[],"class_list":["post-307983","plugin","type-plugin","status-publish","hentry","plugin_tags-contact-form","plugin_tags-lead-capture","plugin_tags-lead-generation","plugin_tags-small-business","plugin_tags-whatsapp-chat","plugin_contributors-scinorxtechnologies","plugin_committers-scinorxtechnologies"],"banners":{"banner":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/banner-772x250.png?rev=3526045","banner_2x":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/banner-1544x500.png?rev=3526045","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/icon-128x128.png?rev=3526045","icon_2x":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/icon-256x256.png?rev=3526045","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-1.png?rev=3526045","caption":"Dashboard with lead totals, chat click counts, and call click counts."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-2.png?rev=3526045","caption":"Settings page for chat number, call number, email notifications, message templates, and uninstall behavior."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-3.png?rev=3526045","caption":"Lead inbox with status updates, CSV export, source page links, and chat reply action."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-4.png?rev=3526045","caption":"Frontend enquiry form using the [scxlc_lead_chat_form]<\/code> shortcode."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-5.png?rev=3526045","caption":"Floating chat and call buttons on the frontend."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-6.png?rev=3526045","caption":"Browser handoff prompt for opening the external chat link."},{"src":"https:\/\/ps.w.org\/scinorx-lead-chat\/assets\/screenshot-7.png?rev=3526045","caption":"Chat screen with the visitor's enquiry message prepared."}],"raw_content":"\n

Scinorx Lead Chat helps small business websites capture enquiries, save every lead inside WordPress, and continue follow-up through a prepared WhatsApp chat link.<\/p>\n\n

Many small businesses prefer to reply quickly through chat, but a simple click-to-chat button can lose important enquiry details. Scinorx Lead Chat adds a lightweight enquiry form that stores the visitor's name, phone, email, service interest, message, and source page before opening the chat handoff.<\/p>\n\n

The visitor still reviews and sends the prepared message in WhatsApp. Your WordPress dashboard keeps the saved lead record, so you have a follow-up list even if the chat is not completed.<\/p>\n\n

This is useful for service businesses, consultants, clinics, salons, local shops, agencies, tutors, real estate agents, and other small businesses that want faster follow-up without losing enquiry records.<\/p>\n\n

How It Works<\/h4>\n\n
    \n
  1. Add the enquiry form shortcode to a page.<\/li>\n
  2. A visitor submits their enquiry.<\/li>\n
  3. The lead is saved inside WordPress.<\/li>\n
  4. The chat window opens in a new tab with the enquiry message prepared.<\/li>\n
  5. The business can view, update, export, and reply to leads from the WordPress dashboard.<\/li>\n<\/ol>\n\n

    Core Features<\/h4>\n\n
      \n
    • Enquiry form shortcode for any page or post<\/li>\n
    • WhatsApp chat handoff after form submission<\/li>\n
    • Saved lead inbox inside WordPress admin<\/li>\n
    • Floating chat and call buttons<\/li>\n
    • Lead notification emails<\/li>\n
    • Dashboard counters for leads, chat clicks, and call clicks<\/li>\n
    • Chat and call click tracking<\/li>\n
    • CSV export for leads<\/li>\n
    • Chat reply button from the lead inbox<\/li>\n
    • Custom chat handoff message template<\/li>\n
    • Custom chat reply message template<\/li>\n
    • Honeypot spam protection<\/li>\n
    • Simple submission rate limiting<\/li>\n
    • Optional data cleanup on uninstall<\/li>\n<\/ul>\n\n

      Good Fit For<\/h4>\n\n
        \n
      • Local service businesses<\/li>\n
      • Agencies and consultants<\/li>\n
      • Clinics, salons, and appointment-led businesses<\/li>\n
      • Tutors, trainers, and coaches<\/li>\n
      • Real estate and property enquiries<\/li>\n
      • Small business websites that need a simple lead capture workflow<\/li>\n<\/ul>\n\n

        Shortcode<\/h4>\n\n

        Add this shortcode to a page or post:<\/p>\n\n

        [scxlc_lead_chat_form]\n<\/code><\/pre>\n\n
        Trademark Notice<\/h4>\n\n
        Scinorx Lead Chat is not affiliated with, sponsored by, or endorsed by WhatsApp, Meta, or their affiliates. WhatsApp is a trademark of its respective owner.<\/p>\n\n
        Privacy<\/h3>\n\n
        This plugin stores submitted lead details in the WordPress database. Stored fields may include name, phone, email, service, message, source URL, status, and submission date.<\/p>\n\n
        The plugin also records simple local click events for floating chat and call buttons. These events are stored in the WordPress database and are used only for dashboard counts.<\/p>\n\n
        Site owners should make sure their privacy policy explains how enquiry data is collected, stored, and used.<\/p>\n\n\n
          \n
        1. Upload the plugin folder to \/wp-content\/plugins\/<\/code> or install the plugin zip from WordPress admin.<\/li>\n
        2. Activate Scinorx Lead Chat<\/code>.<\/li>\n
        3. Go to Lead Chat > Settings<\/code>.<\/li>\n
        4. Add your chat number, call number, and lead notification email.<\/li>\n
        5. Add [scxlc_lead_chat_form]<\/code> to a page.<\/li>\n
        6. Submit a test enquiry and confirm the lead appears under Lead Chat > Leads<\/code>.<\/li>\n<\/ol>\n\n\n
          \n
          Does this send chat messages automatically?<\/h3><\/dt>\n
          No. The plugin opens WhatsApp with the visitor's enquiry prepared. The visitor still reviews and sends the message.<\/p><\/dd>\n
          Does this use the WhatsApp Business API?<\/h3><\/dt>\n
          No. This plugin uses standard WhatsApp links to open a prepared conversation. It does not connect to the WhatsApp Business API.<\/p><\/dd>\n
          Are leads saved in WordPress?<\/h3><\/dt>\n
          Yes. Leads are saved before the chat handoff, so the business still has a record in Lead Chat > Leads<\/code>.<\/p><\/dd>\n
          Can I export leads?<\/h3><\/dt>\n
          Yes. Go to Lead Chat > Leads<\/code> and click Export CSV<\/code>.<\/p><\/dd>\n
          Can I customize the chat message?<\/h3><\/dt>\n
          Yes. Go to Lead Chat > Settings<\/code> and edit the chat handoff message.<\/p>\n\n
          Supported tokens:<\/p>\n\n
            \n
          • {name}<\/code><\/li>\n
          • {phone}<\/code><\/li>\n
          • {email}<\/code><\/li>\n
          • {service}<\/code><\/li>\n
          • {message}<\/code><\/li>\n
          • {source_url}<\/code><\/li>\n<\/ul><\/dd>\n
            Can I reply to leads from the inbox?<\/h3><\/dt>\n
            Yes. The lead inbox includes a chat reply button. The button uses the phone number submitted by the visitor, so the best experience requires visitors to enter a number with country code.<\/p><\/dd>\n
            What number format should I use?<\/h3><\/dt>\n
            Use country code plus number without spaces or symbols. For example: 919999999999<\/code>.<\/p><\/dd>\n
            Does the plugin track visitors?<\/h3><\/dt>\n
            The plugin stores form submissions in your WordPress database and records simple local click events for the floating chat and call buttons. It does not send analytics data to Scinorx.<\/p><\/dd>\n
            Does this plugin connect to external services?<\/h3><\/dt>\n
            The plugin creates standard WhatsApp links when a visitor chooses to continue the conversation. The plugin does not send lead data to Scinorx. Email notifications use your WordPress site's normal email delivery.<\/p><\/dd>\n
            Does uninstalling delete leads?<\/h3><\/dt>\n
            Only if you enable Delete plugin settings and stored leads when the plugin is uninstalled<\/code> in settings before uninstalling. By default, stored leads remain in the database to prevent accidental data loss.<\/p><\/dd>\n\n<\/dl>\n\n\n
            1.0.0<\/h4>\n\n
              \n
            • Initial free release.<\/li>\n
            • Added chat form handoff.<\/li>\n
            • Added saved lead inbox.<\/li>\n
            • Added floating chat and call buttons.<\/li>\n
            • Added lead notification emails.<\/li>\n
            • Added CSV export.<\/li>\n
            • Added chat and call click tracking.<\/li>\n
            • Added customizable chat handoff and reply templates.<\/li>\n
            • Added privacy and trademark documentation.<\/li>\n<\/ul>","raw_excerpt":"Save website enquiries in WordPress and continue the conversation through a prepared chat handoff.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/307983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=307983"}],"author":[{"embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/scinorxtechnologies"}],"wp:attachment":[{"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=307983"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=307983"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=307983"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=307983"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=307983"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/tw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=307983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}