Title: Webxpart Real-time Support Chat
Author: webxpart
Published: <strong>2026 年 7 月 7 日</strong>
Last modified: 2026 年 7 月 9 日

---

搜尋外掛

![](https://ps.w.org/webxpart-real-time-support-chat/assets/banner-772x250.png?rev
=3599908)

![](https://ps.w.org/webxpart-real-time-support-chat/assets/icon-256x256.png?rev
=3599908)

# Webxpart Real-time Support Chat

 由 [webxpart](https://profiles.wordpress.org/webxpart/) 開發

[下載](https://downloads.wordpress.org/plugin/webxpart-real-time-support-chat.1.2.0.zip)

[即時預覽](https://tw.wordpress.org/plugins/webxpart-real-time-support-chat/?preview=1)

 * [詳細資料](https://tw.wordpress.org/plugins/webxpart-real-time-support-chat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/webxpart-real-time-support-chat/#reviews)
 * [開發資訊](https://tw.wordpress.org/plugins/webxpart-real-time-support-chat/#developers)

 [技術支援](https://wordpress.org/support/plugin/webxpart-real-time-support-chat/)

## 外掛說明

Webxpart Real-time Support Chat is a real-time chat plugin that enables seamless
communication between website visitors and support teams. It provides a complete
chat solution with admin dashboard, agent management, and customizable frontend 
widget.

#### Features

 * Real-time chat widget with popup interface
 * Multi-department support with agent assignment
 * Admin dashboard for managing conversations
 * File upload support for images and documents
 * Pre-chat form with customizable fields
 * Agent availability status control
 * Chat history and conversation management
 * Customizable colors, fonts, and messages
 * GDPR compliance options
 * Auto-popup configuration
 * Sound notifications for new messages
 * Unread message badges and browser tab notifications
 * User chat history portal
 * WooCommerce integration

#### Installation

 1. Upload the plugin files to the `/wp-content/plugins/webxpart-real-time-support-
    chat` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to Webxpart Real-time Support Chat > Settings to configure the plugin
 4. Create departments and assign agents
 5. The chat widget will appear on your frontend

#### Frequently Asked Questions

#### Does this plugin work with logged-in users?

Yes, the plugin supports both logged-in users and guest visitors.

#### Can I customize the chat widget appearance?

Yes, you can customize colors, fonts, position, and messages in the settings page.

#### How do I manage agents?

Go to Webxpart Real-time Support Chat > Agents to add and manage chat agents. Assign
them to departments as needed.

#### Can visitors upload files?

Yes, if file upload is enabled in settings, visitors can upload images and documents
during chat.

#### Screenshots

 1. Chat widget on frontend
 2. Admin dashboard with conversations
 3. Settings page
 4. Agent management
 5. Department management

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Webxpart Real-time Support Chat〉的開發相關工作。

參與者

 *   [ webxpart ](https://profiles.wordpress.org/webxpart/)

[將〈Webxpart Real-time Support Chat〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/webxpart-real-time-support-chat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/webxpart-real-time-support-chat/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/webxpart-real-time-support-chat/)，
或透過 [RSS](https://plugins.trac.wordpress.org/log/webxpart-real-time-support-chat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/webxpart-real-time-support-chat/)。

## 變更記錄

#### 1.2.0

 * New: Search the conversation list by visitor name or email.
 * New: Filter the conversation list by department and by agent.
 * Improvement: Search, filters, and tabs combine with infinite scroll and live 
   refresh.

Older changelog is moved to changelog.txt

## 中繼資料

 *  版本 **1.2.0**
 *  最後更新 **1 個月前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.0 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.0.3**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/webxpart-real-time-support-chat/)
 * 標籤:
 * [customer service](https://tw.wordpress.org/plugins/tags/customer-service/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [messaging](https://tw.wordpress.org/plugins/tags/messaging/)[Real-time chat](https://tw.wordpress.org/plugins/tags/real-time-chat/)
   [support](https://tw.wordpress.org/plugins/tags/support/)
 *  [進階檢視](https://tw.wordpress.org/plugins/webxpart-real-time-support-chat/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/webxpart-real-time-support-chat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/webxpart-real-time-support-chat/reviews/)

## 參與者

 *   [ webxpart ](https://profiles.wordpress.org/webxpart/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/webxpart-real-time-support-chat/)