Title: System Ticket Support Author: g5theme Published: 2020 年 3 月 25 日 Last modified: 2020 年 3 月 28 日 --- 搜尋外掛 ![](https://ps.w.org/system-ticket-support/assets/banner-772x250.jpg?rev=2267195) 這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個 外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。 ![](https://ps.w.org/system-ticket-support/assets/icon-128x128.png?rev=2267195) # System Ticket Support 由 [g5theme](https://profiles.wordpress.org/g5theme/) 開發 [下載](https://downloads.wordpress.org/plugin/system-ticket-support.1.0.0.zip) * [詳細資料](https://tw.wordpress.org/plugins/system-ticket-support/#description) * [使用者評論](https://tw.wordpress.org/plugins/system-ticket-support/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/system-ticket-support/#installation) * [開發資訊](https://tw.wordpress.org/plugins/system-ticket-support/#developers) [技術支援](https://wordpress.org/support/plugin/system-ticket-support/) ## 外掛說明 [Main Site](http://plugins.g5plus.net/sts/?utm_source=wp&utm_medium=sts_description&utm_content=website_introduction) | [Docs](https://document.g5plus.net/system-ticket-support/) | [Knowledge Base](http://plugins.g5plus.net/sts/knowledge-base/) | [Office Website](https://g5plus.net/?utm_source=wp&utm_medium=sts_description&utm_content=main_menu) Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc. Free for all. #### Demo Sandbox * Click [Create Demo](http://sandbox.g5plus.net/sts/) to review what plugin can. #### Video Overview System Ticket Support #### Video How to use the Ticket for customers * [More Video Here](https://www.youtube.com/watch?v=YVTJaPNmK-c&list=PL_DzVbdOfv7HXToWE2SFD23r32dcaetdu) #### Features * Create ticket easy by input some fields * Submit ticket on Front-End and register account at the same time * Get notification via email when have new reply * Already define automatic template response email, template tickets * Already manager users * Management categories, products * Management all tickets * Realtime report * Can use for many support as you want, they are the same role * Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter. * Supporter can create owner template * Can predefine mail template – which use to send to customers. * Current notes – Private note save processing ticket, what need to do, or…etc ## 螢幕擷圖 * [[ * Submit Ticket System Options: Basic Settings. * [[ * Submit Ticket System Options: Footer Settings. * [[ * Submit Ticket System Options: Register Settings. * [[ * Register user from Front-End * [[ * Create ticket from Front-End * [[ * Response ticket from BackEnd(Admin/Supporter/Leader) * [[ * Realtime report from BackEnd * [[ * Customers management * [[ * Supporter management * [[ * Manage Ticket Template(Admin/Supporter/Leader) * [[ * Predefine Mail Template(Admin) * [[ * My profile of user management * [[ * Listing tickets ## 安裝方式 Do follow to install plugins: 1. Upload the plugin files to the `/wp-content/plugins/plugin-name` directory, or install the plugin through the WordPress plugins screen directly. 2. Activate the plugin through the ‘Plugins’ screen in WordPress 3. Go to menu Submit Ticket System to configure the plugin ## 常見問題集 Is Submit Ticket System Free? Yes! it’s always will be free. Is it limit products? No! it isn’t. How many website i can use? Unlimited as you want. Have hierarchy for support? No, haven’t got. This is simple system, so just 4 objects: admin, supporter, leaders and customers. ## 使用者評論 ![](https://secure.gravatar.com/avatar/4fa1e64c99d05cd03a3bdc1ed601e3d3a19d8c21b707f33545fd3f8c98c517cf? s=60&d=retro&r=g) ### 󠀁[Best plugin and style](https://wordpress.org/support/topic/best-plugin-and-style/)󠁿 [tondosusanto](https://profiles.wordpress.org/tondosusanto/) 2021 年 10 月 6 日 this is the best plugin ever I found for system ticket support with simple and nice style layout, too bad no update for 2 years ![](https://secure.gravatar.com/avatar/1dd875a0d76e3e1abed595b083a7ee46af3b7ccb87dea81e9d6aaf7b4dd7fb63? s=60&d=retro&r=g) ### 󠀁[Nice Plugin](https://wordpress.org/support/topic/nice-plugin-3982/)󠁿 [Dan Zakirov](https://profiles.wordpress.org/alexodiy/) 2020 年 11 月 30 日 I liked the plugin very much. [ 閱讀全部 2 則使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/) ## 參與者及開發者 以下人員參與了開源軟體〈System Ticket Support〉的開發相關工作。 參與者 * [ g5theme ](https://profiles.wordpress.org/g5theme/) [將〈System Ticket Support〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/system-ticket-support) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/system-ticket-support/)、 查看 [SVN 存放庫](https://plugins.svn.wordpress.org/system-ticket-support/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/system-ticket-support/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/system-ticket-support/)。 ## 變更記錄 #### 1.0.0 * Initial Release! ## 中繼資料 * 版本 **1.0.0** * 最後更新 **6 年前** * 啟用安裝數 **10+** * WordPress 版本需求 ** 4.5 或更新版本 ** * 已測試相容的 WordPress 版本 **5.3.21** * 語言 * [English (US)](https://wordpress.org/plugins/system-ticket-support/) * 標籤: * [support](https://tw.wordpress.org/plugins/tags/support/)[ticket](https://tw.wordpress.org/plugins/tags/ticket/) [ticket support](https://tw.wordpress.org/plugins/tags/ticket-support/) * [進階檢視](https://tw.wordpress.org/plugins/system-ticket-support/advanced/) ## 評分 5 星，滿分為 5 星 * [ 2 個 5 星使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/?filter=5) * [ 0 個 4 星使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/?filter=4) * [ 0 個 3 星使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/?filter=3) * [ 0 個 2 星使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/?filter=2) * [ 0 個 1 星使用者評論 ](https://wordpress.org/support/plugin/system-ticket-support/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/system-ticket-support/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/system-ticket-support/reviews/) ## 參與者 * [ g5theme ](https://profiles.wordpress.org/g5theme/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/system-ticket-support/) ## 贊助 想要支援這個外掛的發展嗎？ [ 贊助這個外掛 ](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RC62AS34KU8WY)