Title: Supportify AI
Author: Supportify
Published: <strong>2026 年 7 月 3 日</strong>
Last modified: 2026 年 7 月 3 日

---

搜尋外掛

![](https://ps.w.org/supportify-ai/assets/banner-772x250.png?rev=3610366)

![](https://ps.w.org/supportify-ai/assets/icon-256x256.png?rev=3610366)

# Supportify AI

 由 [Supportify](https://profiles.wordpress.org/asbis/) 開發

[下載](https://downloads.wordpress.org/plugin/supportify-ai.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/supportify-ai/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/supportify-ai/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/supportify-ai/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/supportify-ai/#developers)

 [技術支援](https://wordpress.org/support/plugin/supportify-ai/)

## 外掛說明

Supportify AI answers your customers’ questions about orders, products, returns

and more — automatically, around the clock — using your store’s real data.

 * **One-click connect.** Link your store without generating or pasting REST API
   
   keys. You approve a secure read/write connection in your own WordPress admin (
   WooCommerce’s built-in authorization screen).
 * **Storefront chat widget.** Add the Supportify chat bubble to your store with
   a
    single widget key.
 * **Real store data.** The assistant looks up orders, customers, products and
    
   coupons through the official WooCommerce REST API.

A Supportify account is required. Per-session pricing with a free monthly tier —

see https://supportify.no.

### External services

This plugin connects your store to Supportify AI, a third-party customer-support

service, to power the AI assistant and the storefront chat widget. Using the plugin
is opt-in: nothing is sent until you click “Connect to Supportify” and, separately,
enable the widget.

What the plugin does and what data is sent:

 * **Connecting your store.** When you click “Connect to Supportify”, the plugin
   
   redirects you to Supportify to start WooCommerce’s built-in authorization (wc-
   auth). After you approve, your store sends Supportify scoped WooCommerce REST
   API credentials and your store URL. Supportify uses those credentials to read
   store data (orders, customers, products, coupons) needed to answer customer questions,
   and to perform only the actions you enable (e.g. order cancellation, refunds,
   coupons, customer updates).
 * **Chat widget.** When you add your widget key, your storefront loads the
    Supportify
   widget script and sends customer chat messages (and minimal session context) 
   to Supportify to generate replies.

Data sent to Supportify: your store URL, the API credentials you authorize, the

specific store records required to answer a given customer question, and chat messages
submitted through the widget. No data is sent for visitors who do not use the chat
widget.

Service provider and policies:

 * Supportify AI — https://supportify.no
 * Terms of Service — https://supportify.no/terms
 * Privacy Policy — https://supportify.no/privacy

## 安裝方式

 1. Install and activate the plugin.
 2. Go to **Supportify AI** in the admin menu.
 3. Click **Connect to Supportify** and approve the connection in your WordPress
     admin.
    You’ll then sign in to Supportify to finish setup.
 4. Copy your **widget key** (cb_…) from the Supportify dashboard and paste it on
     
    the settings page to show the chat widget on your storefront.

## 常見問題集

### Do I need to create API keys manually?

No. The “Connect to Supportify” button uses WooCommerce’s built-in authorization

flow, so the keys are generated and handed over securely without copy/paste.

### Is my data sent anywhere?

The assistant queries your store through the WooCommerce REST API to answer
 customer
questions. See Supportify’s privacy policy at https://supportify.no.

### Pretty permalinks

WooCommerce’s REST API requires “pretty” permalinks (Settings  Permalinks  any
 
option other than “Plain”). The connection will not work with plain permalinks.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Supportify AI〉的開發相關工作。

參與者

 *   [ Supportify ](https://profiles.wordpress.org/asbis/)

[將〈Supportify AI〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/supportify-ai)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/supportify-ai/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/supportify-ai/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/supportify-ai/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/supportify-ai/)。

## 變更記錄

#### 1.0.0

 * Initial release: one-click wc-auth connect and storefront chat widget.

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **3 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.8 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.0.2**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/supportify-ai/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://tw.wordpress.org/plugins/tags/woocommerce/)
 *  [進階檢視](https://tw.wordpress.org/plugins/supportify-ai/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/supportify-ai/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/supportify-ai/reviews/)

## 參與者

 *   [ Supportify ](https://profiles.wordpress.org/asbis/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/supportify-ai/)