Supported Ticket Systems
- Display all tickets related to a user in table form.
- You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
- You can prevent spams by enabling Google reCaptcha before submitting a ticket.
- Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
- Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
- Phone Number field
- File Attachments
- Custom Fields
- Ticket Tags
Where can I get support?
Our team provides free support at https://www.crmperks.com/contact-us/.
Zendesk Support for WordPress
- Give users opportunity to view their tickets from Zendesk.
- Display User’s old tickets from Zendesk in a table form. Users can view any ticket.
- users can submit new tickets by submitting a simple form.
Helpscout WordPress Plugin
- Allow users to view their helpscout tickets on your wordpress site.
- Users can easily create new tickets with simple contact form.
- Display User’s old tickets from HelpScout in a table form.
Freshdesk for WordPress
- Easily connect your wordpress site to your freshdesk account.
- show user’s old tickets in beautiful table with simple shortcode.
- users can easily create a new ticket by submitting a simple form.
Website Help Desk Software
- Show user’s tickets in your website.
- You can use any ticketing system like zendesk, Freshdesk etc.
- Users can reply to tickets from your website.
Help desk Software for WordPress
- This Plugin adds helpdesk portal in your wordpress site.
- Users can easily see old tickets and reply to any ticket.
- Integrates with popular ticketing systems like Zendesk, Freshdesk etc.
Best Helpdesk Plugin for WordPress
- This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form.
- Supports many popular ticketing systems like zendesk.
- Tickets attachments are also supported.
以下人員參與了開源軟體〈CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout〉的開發相關工作。參與者
- fixed required ticket fields issue.
- fixed freshdesk ticket issue.
- fixed php8 issues.
- removed helpscout drafts from threads list.
- added ticket form class.
- fixed empty shortcode issue.
- fixed single ticket owner issue in freshdesk.
- fixed multiple ticket owners issue in helpscout.
- upgraded helpscout API to v2.
- added close ticket checkbox for helpscout.
- added filter for changing tickets table template.
- Fixed table and forms styling.
- Initial release.