Title: Stella Chatbot
Author: mariastellatech
Published: <strong>2026 年 3 月 3 日</strong>
Last modified: 2026 年 5 月 22 日

---

搜尋外掛

![](https://ps.w.org/stella-chatbot/assets/banner-772x250.png?rev=3511814)

![](https://ps.w.org/stella-chatbot/assets/icon-256x256.png?rev=3473596)

# Stella Chatbot

 由 [mariastellatech](https://profiles.wordpress.org/mariastellatech/) 開發

[下載](https://downloads.wordpress.org/plugin/stella-chatbot.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/stella-chatbot/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/stella-chatbot/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/stella-chatbot/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/stella-chatbot/#developers)

 [技術支援](https://wordpress.org/support/plugin/stella-chatbot/)

## 外掛說明

**Stella Chatbot** is a lightweight, efficient keyword-based chatbot for WordPress.
It allows you to create a personalized support assistant that answers visitor questions
based on predefined FAQ entries.

Perfect for small businesses and blogs, Stella Chatbot helps reduce support tickets
by providing instant answers to common queries.

### Key Features

 * **FAQ Management**: Create keyword-response pairs.
 * **Category Organization**: Group your FAQs into categories for better navigation.
 * **Customizable Widget**: Change the chatbot name and avatar to match your brand.
 * **Localized Interface**: Fully translatable and localized strings.
 * **Smart Suggestions**: Offers related questions when no exact match is found.
 * **Responsive Design**: Works perfectly on desktops, tablets, and smartphones.
 * **Privacy Focused**: Simple data handling that respects user privacy.

### Privacy

Stella Chatbot stores data locally in your WordPress database:

 * Chatbot settings and FAQ entries configured by administrators.
 * Visitor chat messages, chatbot replies, matched keywords, session IDs, and timestamps.

This plugin does not require an external service to operate and, by default, does
not send chat data to third-party services.

You can choose to delete all plugin data on uninstall from the plugin settings (`
Danger Zone`).

## 螢幕擷圖

[⌊The main chatbot widget on the frontend.⌉⌊The main chatbot widget on the frontend
.⌉[

The main chatbot widget on the frontend.

[⌊FAQ Management interface in the WordPress dashboard.⌉⌊FAQ Management interface
in the WordPress dashboard.⌉[

FAQ Management interface in the WordPress dashboard.

[⌊Customization settings for name, avatar, and welcome message.⌉⌊Customization settings
for name, avatar, and welcome message.⌉[

Customization settings for name, avatar, and welcome message.

## 安裝方式

 1. Upload the `stella-chatbot` folder to the `/wp-content/plugins/` directory.
 2. Activate the plugin through the ‘Plugins’ menu in WordPress.
 3. Navigate to `Stella Chatbot` in your admin menu to configure settings and add your
    first FAQ.
 4. The chat widget will appear automatically on your site (unless disabled in settings).

## 常見問題集

### How do I add new questions?

Go to `Stella Chatbot > FAQ Management` and click “Add New FAQ”. Define a unique
keyword, the question, and the answer.

### Can I change the chatbot icon?

Yes! In `Stella Chatbot > Settings`, you can upload a custom image for both the 
launcher button and the header avatar.

### Is the plugin translation-ready?

Yes, the plugin is fully localized. You can translate it using PO/MO files or plugins
like Loco Translate.

### Does it support AI like ChatGPT?

This plugin is strictly keyword-based. For AI integration (OpenAI, Anthropic, Gemini,
etc.), you may use a separate companion plugin.

### Is a frontend credit/backlink required?

No. The credit in the frontend widget is optional, disabled by default, and controlled
by the site owner.

### Does uninstall delete my data?

By default, your FAQ entries and settings are preserved. To completely remove all
data upon uninstallation, enable the cleanup option in the “Danger Zone” section
of the settings page.

## 使用者評論

![](https://secure.gravatar.com/avatar/929aaa41a69c17169b85ca367e7482b865906fa45b6d05e83284bc90646ca352?
s=60&d=retro&r=g)

### 󠀁[Lightweight and reliable support assistant](https://wordpress.org/support/topic/lightweight-and-reliable-support-assistant/)󠁿

 [anjalixyzscripts](https://profiles.wordpress.org/anjali94/) 2026 年 4 月 23 日

Simple and effective chatbot plugin. Easy to set up, works smoothly, and great for
handling basic FAQs. I appreciate that it runs entirely within WordPress, ensuring
better performance and privacy.A nice lightweight plugin for WordPress sites .

![](https://secure.gravatar.com/avatar/e403f7665abe8acddd63913456498b5e45779564196062e163c91afcfdc40247?
s=60&d=retro&r=g)

### 󠀁[Simple and Super Chatbot](https://wordpress.org/support/topic/super-3189/)󠁿

 [joeljosephhal](https://profiles.wordpress.org/joeljosephhal/) 2026 年 4 月 10 
日

I have been using Stella Chatbot on my site for a while, and overall it is a decent
plugin for basic needs. The setup was quite easy, and I liked how quickly I could
create FAQ based responses without needing any coding. It works well for answering
simple and repetitive questions from visitors.

![](https://secure.gravatar.com/avatar/a65db6451a1d4faa6378c164145b4be07af60adf6244570e49ac4f2eca1f368a?
s=60&d=retro&r=g)

### 󠀁[Super Chatbot](https://wordpress.org/support/topic/super-chatbot/)󠁿

 [Jubin](https://profiles.wordpress.org/jubinthenakara/) 2026 年 3 月 30 日

This is really a wonderful chatbot.

 [ 閱讀全部 3 則使用者評論 ](https://wordpress.org/support/plugin/stella-chatbot/reviews/)

## 參與者及開發者

以下人員參與了開源軟體〈Stella Chatbot〉的開發相關工作。

參與者

 *   [ mariastellatech ](https://profiles.wordpress.org/mariastellatech/)

[將〈Stella Chatbot〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/stella-chatbot)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/stella-chatbot/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/stella-chatbot/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/stella-chatbot/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/stella-chatbot/)。

## 變更記錄

#### 1.0.0

 * Initial release.
 * Core keyword-based matching engine.
 * Category-based navigation.
 * Widget customization settings.
 * Localization support.

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **1 個月前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.0 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.0**
 *  語言
 * [English (US)](https://wordpress.org/plugins/stella-chatbot/)
 * 標籤:
 * [assistant](https://tw.wordpress.org/plugins/tags/assistant/)[automation](https://tw.wordpress.org/plugins/tags/automation/)
   [chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)[faq](https://tw.wordpress.org/plugins/tags/faq/)
   [support](https://tw.wordpress.org/plugins/tags/support/)
 *  [進階檢視](https://tw.wordpress.org/plugins/stella-chatbot/advanced/)

## 評分

 5 星，滿分為 5 星

 *  [  3 個 5 星使用者評論     ](https://wordpress.org/support/plugin/stella-chatbot/reviews/?filter=5)
 *  [  0 個 4 星使用者評論     ](https://wordpress.org/support/plugin/stella-chatbot/reviews/?filter=4)
 *  [  0 個 3 星使用者評論     ](https://wordpress.org/support/plugin/stella-chatbot/reviews/?filter=3)
 *  [  0 個 2 星使用者評論     ](https://wordpress.org/support/plugin/stella-chatbot/reviews/?filter=2)
 *  [  0 個 1 星使用者評論     ](https://wordpress.org/support/plugin/stella-chatbot/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/stella-chatbot/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/stella-chatbot/reviews/)

## 參與者

 *   [ mariastellatech ](https://profiles.wordpress.org/mariastellatech/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/stella-chatbot/)