Title: Smart Support Chat Widget Author: smartsupportpro Published: 2025 年 11 月 21 日 Last modified: 2026 年 1 月 1 日 --- 搜尋外掛 ![](https://ps.w.org/smart-support-chat-widget/assets/icon-128x128.jpg?rev=3400951) # Smart Support Chat Widget 由 [smartsupportpro](https://profiles.wordpress.org/smartsupportpro/) 開發 [下載](https://downloads.wordpress.org/plugin/smart-support-chat-widget.1.0.4.zip) * [詳細資料](https://tw.wordpress.org/plugins/smart-support-chat-widget/#description) * [使用者評論](https://tw.wordpress.org/plugins/smart-support-chat-widget/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/smart-support-chat-widget/#installation) * [開發資訊](https://tw.wordpress.org/plugins/smart-support-chat-widget/#developers) [技術支援](https://wordpress.org/support/plugin/smart-support-chat-widget/) ## 外掛說明 Smart Support Chat Widget turns your WordPress site into a SmartSupport-powered experience by keeping RAG (Retrieval-Augmented Generation) collections synced and feeding your SmartSupport AI agent the freshest content. Deploy the SmartSupport chat widget on any page and it will respond to visitors using the local page context plus the RAG collections you curate—all from the familiar WordPress admin. **Key capabilities** * **AI chatbot ready out of the box:** Drop in the SmartSupport chat widget and your AI agent answers questions using the current page content and any RAG collections you mapped in WordPress. * **Choose your RAG sources:** Create SmartSupport RAG collections for posts, pages, or custom post types and include default WordPress fields, custom meta, ACPT fields, and even the canonical post URL. * **Automatic or manual indexing:** Let Smart Support Chat Widget push updates every time you hit “Save,” or switch to manual mode for full editorial control. * **Bulk tools built in:** Run a batch sync (up to 50 posts at once) whenever you need to catch SmartSupport up with your latest work. * **One-click commands:** From the post list screen you can index, re-index, or clear a record without opening a single editor screen. * **Safe cleanup:** When you trash or delete a post, Smart Support Chat Widget removes the associated SmartSupport record so your external knowledge base stays tidy. * **Frontend ready:** On single posts, Smart Support Chat Widget outputs hidden inputs containing the SmartSupport collection name and record ID—handy for custom chat widgets or headless front-ends. **Why users love it** * No CSV exports, cron jobs, or custom scripts—your content syncs itself. * Works with the fields and workflows you already use in WordPress. * Surface-level UI highlights collection health with badges and summaries. * Keeps SmartSupport clean by clearing stale records automatically. * Adds zero-friction metadata for developers building deeper integrations. #### Privacy This plugin connects to your SmartSupport account. Depending on the fields you choose, the following information may be sent to SmartSupport when a post is indexed: post title, post content, excerpt, meta fields, and post URL. The SmartSupport AI chatbot widget loaded on the frontend is provided by SmartSupport and answers visitors based on the page context and referenced RAG collections. Please review [SmartSupport’s Terms of Use](https://smartsupport.pro/) and document the integration in your site’s privacy policy if required. ### Short Description Keep SmartSupport’s AI agent in sync with your WordPress content and drop a responsive chat widget on any page for instant, context-aware support. ## 螢幕擷圖 [[ [[ [[ [[ [[ [[ ## 安裝方式 1. Upload the plugin files to `/wp-content/plugins/smart-support-chat-widget/`, or install via the WordPress Plugins screen. 2. Activate the plugin through the **Plugins** menu. 3. Go to **Smart Support Chat Widget Settings** and add your SmartSupport API key and agent token. 4. Visit **Smart Support Chat Widget RAG Collections** to create your first collection, select the fields to sync, and choose the indexing mode. 5. (Optional) Visit **Smart Support Chat Widget Bulk Indexing** to run a one-time sync of recent posts. 6. Save or update a post to test the connection—the record appears instantly in SmartSupport. ## 常見問題集 ### Do I need a SmartSupport account? Yes. Smart Support Chat Widget serves as the bridge between WordPress and your SmartSupport AI agent. You’ll need a valid SmartSupport API key and agent token before the plugin can sync RAG collections or load the AI chat widget. ### How many posts can I bulk index at once? You can process up to 50 posts per bulk indexing run. If you need to sync more content, simply run additional batches. ### Does the plugin store data outside of WordPress? All collections, settings, and record identifiers are saved in your WordPress database. Post content is only sent to SmartSupport when you index a post (either automatically or manually). ### Can I sync custom fields? Yes. When creating a RAG collection you can pull in WordPress meta fields or ACPT fields, alongside the default WordPress fields bundled by Smart Support Chat Widget. ## 使用者評論 這個外掛目前沒有任何使用者評論。 ## 參與者及開發者 以下人員參與了開源軟體〈Smart Support Chat Widget〉的開發相關工作。 參與者 * [ smartsupportpro ](https://profiles.wordpress.org/smartsupportpro/) * [ smartsupport ](https://profiles.wordpress.org/smartsupport/) [將〈Smart Support Chat Widget〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/smart-support-chat-widget) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/smart-support-chat-widget/)、 查看 [SVN 存放庫](https://plugins.svn.wordpress.org/smart-support-chat-widget/)， 或透過 [RSS](https://plugins.trac.wordpress.org/log/smart-support-chat-widget/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/smart-support-chat-widget/)。 ## 變更記錄 #### 1.0.0 * Initial public release with collection management, manual/automatic indexing, bulk sync tools, record cleanup, and frontend metadata helpers. ## 中繼資料 * 版本 **1.0.4** * 最後更新 **6 個月前** * 啟用安裝數 **少於 10 次** * WordPress 版本需求 ** 5.8 或更新版本 ** * 已測試相容的 WordPress 版本 **6.8.5** * PHP 版本需求 ** 7.4 或更新版本 ** * 語言 * [English (US)](https://wordpress.org/plugins/smart-support-chat-widget/) * 標籤: * [AI Chatbot](https://tw.wordpress.org/plugins/tags/ai-chatbot/)[automation](https://tw.wordpress.org/plugins/tags/automation/) [rag](https://tw.wordpress.org/plugins/tags/rag/) * [進階檢視](https://tw.wordpress.org/plugins/smart-support-chat-widget/advanced/) ## 評分 這個項目尚無任何評論記錄。 [Your review](https://wordpress.org/support/plugin/smart-support-chat-widget/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/smart-support-chat-widget/reviews/) ## 參與者 * [ smartsupportpro ](https://profiles.wordpress.org/smartsupportpro/) * [ smartsupport ](https://profiles.wordpress.org/smartsupport/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/smart-support-chat-widget/)