Title: Service Tracker
Author: BuckLIT
Published: <strong>2021 年 8 月 23 日</strong>
Last modified: 2021 年 8 月 24 日

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搜尋外掛

![](https://ps.w.org/service-tracker/assets/banner-772x250.png?rev=2587453)

這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個
外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

![](https://ps.w.org/service-tracker/assets/icon-256x256.png?rev=2586798)

# Service Tracker

 由 [BuckLIT](https://profiles.wordpress.org/bucklit/) 開發

[下載](https://downloads.wordpress.org/plugin/service-tracker.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/service-tracker/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/service-tracker/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/service-tracker/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/service-tracker/#developers)

 [技術支援](https://wordpress.org/support/plugin/service-tracker/)

## 外掛說明

Service Tracker is a simple “plugin” and “mobile application” designed for business
or organisations to add service requests, link the work to a customer, assign a 
worker or technician , set a booking time and finally update status on job progress.

After activation of the plugin, you’ll find Services on the WordPress admin screen
menu. The services or jobs can be added in the admin. With Service Tracker, you 
are no longer need to manually manage the jobs assigned to staffs, technicians or
workers. This tool allows their employees to add a job or work, link the work to
a customer, assign a worker or technician , set a booking time and finally update
status on job progress.

#### All features

WP Admin or Manager will be able to:

 * Add Service Requests (it can anything related to job or work)
 * Add and select the customer who requested the work and assign a job to a suitable
   worker.
 * Select a date and time the job has to be completed.
 * The worker can keep track of the works assigned to them and update the status
   + add additional notes about the work.
 * Under Users> Add new user. Plugin adds a new role ‘technician’. So when a user
   is created select role ‘technician’ for the worker and ‘subscriber’ for the customer.
 * That’s it. Now you can add a service, select a customer, assign it to the technician,
   select date and time of the work, update the service or work status.

### Mobile Application

#### Prerequisites

Mobile application requires [JWT Authentication](https://wordpress.org/plugins/jwt-authentication-for-wp-rest-api/)

for WP-API WordPress Plugin to be installed in your website.

#### Configuration in wp-config.php

 * The JWT requires a secret key – define(‘JWT_AUTH_SECRET_KEY’, ‘SECRET KEY’) (
   the secret key can be generated here at https://api.wordpress.org/secret-key/
   1.1/salt/)
 * Add the above code in wp-config.php

#### Configure CORS support in wp-config.php

define(‘JWT_AUTH_CORS_ENABLE’, true);

#### Test if configuration is working

Use Postman or any REST CLIENT to test

 * JWT AUTH URL is working /wp-json/jwt-auth/v1/token (POST)
 * SERVICES REST API is working /wp-json/wp/v2/services/

#### Install the Mobile Application

[Available in the Google Play Store](https://play.google.com/store/apps/details?id=com.bucklit.servicetracker)

The application is ready to use on Android Phone. For iPhone application or any 
type of customisation, feel free to [email us](https://tw.wordpress.org/plugins/service-tracker/info@bucklit.com.au?output_format=md).

#### Mobile application usage

 * Install application on your Phone
 * Application loads with Spalsh screen and redirects to Login screen
 * In order to login and access services type Website URL- , Customer or Technician
   login details.
 * On successful login, user is redirected to DashBoard screen. Click Services to
   access the services.
 * The Services is a list of services with Service Title, Service Booking Date and
   Time & Status.
 * When a service is clicked, user is redirected to Service Details Screen, with
   service, customer and technicain details.
 * Technician or Customer can change the service status and post additional comments.
 * The comments posted is viewable to administrator or manager only. The history
   of comments are saved.

For more detailed information, please refer to the page [contact us](https://bucklit.com.au/products/service-tracker/).

#### Installation Video

#### Configuration and Working Video

## 螢幕擷圖

[⌊User Listing- Adding a Technician⌉⌊User Listing- Adding a Technician⌉[

User Listing- Adding a Technician

[⌊User Page - Adding a Technician or Customer⌉⌊User Page - Adding a Technician or
Customer⌉[

User Page – Adding a Technician or Customer

[⌊Services Listing - List of Services⌉⌊Services Listing - List of Services⌉[

Services Listing – List of Services

[⌊Service Details Page - Service Title and Description⌉⌊Service Details Page - Service
Title and Description⌉[

Service Details Page – Service Title and Description

[⌊Service Details Page - Service related form fields⌉⌊Service Details Page - Service
related form fields⌉[

Service Details Page – Service related form fields

[⌊Mobile Application - Splash Screen⌉⌊Mobile Application - Splash Screen⌉[

Mobile Application – Splash Screen

[⌊Mobile Application - Login Screen⌉⌊Mobile Application - Login Screen⌉[

Mobile Application – Login Screen

[⌊Mobile Application - Dashboard Screen⌉⌊Mobile Application - Dashboard Screen⌉[

Mobile Application – Dashboard Screen

[⌊Mobile Application - Services Screen⌉⌊Mobile Application - Services Screen⌉[

Mobile Application – Services Screen

[⌊Mobile Application - Service Details Screen - Update Status and Comments⌉⌊Mobile
Application - Service Details Screen - Update Status and Comments⌉[

Mobile Application – Service Details Screen – Update Status and Comments

[⌊Mobile Application - Splash Screens⌉⌊Mobile Application - Splash Screens⌉[

Mobile Application – Splash Screens

## 安裝方式

Below are the steps to install and configure the plugin: 1. Login to Wp Admin 2.
Go to Plugins > Add New 3. Upload plugin `service-tracker.zip`, install and Activate.

FTP 1. Upload the entire `service-tracker` folder to the `/wp-content/plugins/` 
directory. 2. Activate the plugin through the ‘Plugins’ menu in WordPress.

## 常見問題集

### 1.Which role should I select when adding a new user as technician or customer?

For Technician select ‘Technician’ and for customer select ‘subscriber’.

### 2. Who can change Service Additional notes?

Currently, the additional notes is meant for administrator/manager or even technician
given the website allows technician to login.
 We are working on a Mobile Appliacation,
this will allow both technician and customer to post comunication/status.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Service Tracker〉的開發相關工作。

參與者

 *   [ BuckLIT ](https://profiles.wordpress.org/bucklit/)

[將〈Service Tracker〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/service-tracker)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/service-tracker/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/service-tracker/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/service-tracker/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/service-tracker/)。

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **5 年前**
 *  啟用安裝數 **10+**
 *  WordPress 版本需求 ** 4.7 或更新版本 **
 *  已測試相容的 WordPress 版本 **5.8.13**
 *  PHP 版本需求 ** 7.0 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/service-tracker/)
 * 標籤:
 * [jobs](https://tw.wordpress.org/plugins/tags/jobs/)[mobile application](https://tw.wordpress.org/plugins/tags/mobile-application/)
   [service](https://tw.wordpress.org/plugins/tags/service/)
 *  [進階檢視](https://tw.wordpress.org/plugins/service-tracker/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/service-tracker/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/service-tracker/reviews/)

## 參與者

 *   [ BuckLIT ](https://profiles.wordpress.org/bucklit/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/service-tracker/)

## 贊助

想要支援這個外掛的發展嗎？

 [ 贊助這個外掛 ](https://bucklit.com.au/products/service-tracker/)