Title: Ruby Relay
Author: rubyrelay
Published: <strong>2026 年 4 月 22 日</strong>
Last modified: 2026 年 6 月 16 日

---

搜尋外掛

![](https://ps.w.org/ruby-relay/assets/banner-772x250.png?rev=3513118)

![](https://ps.w.org/ruby-relay/assets/icon-256x256.png?rev=3513118)

# Ruby Relay

 由 [rubyrelay](https://profiles.wordpress.org/rubyrelay/) 開發

[下載](https://downloads.wordpress.org/plugin/ruby-relay.1.3.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/ruby-relay/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/ruby-relay/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/ruby-relay/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/ruby-relay/#developers)

 [技術支援](https://wordpress.org/support/plugin/ruby-relay/)

## 外掛說明

Ruby Relay is a hosted live chat service. This plugin loads the Ruby Relay chat 
widget on every public page of your site, including WooCommerce shop, cart, checkout,
and product pages. Configure everything from a standard WordPress settings page 
and the widget appears immediately.

**Features**

 * Zero-code install, configure everything from Settings > Ruby Relay
 * WooCommerce compatible with no extra setup
 * Async widget load so page render is never blocked
 * Nine built-in theme presets, plus per-color overrides for user messages, chat
   background, text, and header
 * Four corner positions
 * Optional custom link inside the chat window
 * Show or hide sender names, open the chat automatically on page load
 * No tracking scripts or analytics beyond the Ruby Relay session needed to deliver
   chat

**How the widget works**

The plugin loads `https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js`
from Ruby Relay’s CDN and calls `RubyRelayWidget.init()` with the values you save
in Settings > Ruby Relay. No data is sent to Ruby Relay until a site visitor opens
the chat bubble and sends a message.

### External services

This plugin loads a JavaScript bundle from Ruby Relay’s CDN and opens a WebSocket
connection to Ruby Relay’s chat infrastructure when a visitor interacts with the
chat widget.

 * Widget bundle: [https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js](https://cdn.rubyrelay.com/chat-widget/ruby-relay-widget.min.js)
 * Chat API: [https://api.rubyrelay.com](https://api.rubyrelay.com)
 * Chat WebSocket: `wss://msg.rubyrelay.com`

**Personal data sent to Ruby Relay**

 * Chat messages that site visitors send through the widget, and the page URL where
   the conversation started.
 * When the “Share logged-in user info” setting is enabled (off by default; admins
   must opt in from Settings > Ruby Relay) and a WordPress user is logged in, the
   plugin also sends the visitor’s WordPress user ID and email address to Ruby Relay
   so your support team has context on who is chatting. Nothing is sent for guest
   visitors, and nothing is sent at all until an admin enables the setting.

Ruby Relay’s terms of service: [https://rubyrelay.com/terms-of-service](https://rubyrelay.com/terms-of-service)

Ruby Relay’s privacy policy: [https://rubyrelay.com/privacy](https://rubyrelay.com/privacy)

## 螢幕擷圖

[⌊The Ruby Relay chat widget rendered on the front-end of a site, with the chat 
panel open and ready for a visitor to start a conversation.⌉⌊The Ruby Relay chat
widget rendered on the front-end of a site, with the chat panel open and ready for
a visitor to start a conversation.⌉[

The Ruby Relay chat widget rendered on the front-end of a site, with the chat panel
open and ready for a visitor to start a conversation.

## 安裝方式

 1. Upload the `ruby-relay` folder to the `/wp-content/plugins/` directory, or install
    via the Plugins screen in WordPress.
 2. Activate the plugin through the Plugins screen.
 3. Go to Settings > Ruby Relay and paste your API key.
 4. (Optional) Customize position, theme, header title, and welcome message.
 5. Visit your site to confirm the chat bubble appears.

## 常見問題集

### Do I need a Ruby Relay account?

Yes. Sign up at [https://rubyrelay.com](https://rubyrelay.com) and copy your API
key from the dashboard.

### Does this work with WooCommerce?

Yes. The widget loads on every public page including WooCommerce shop, cart, checkout,
and product pages with no additional configuration.

### Does it slow down my site?

The widget script is loaded asynchronously and weighs about 500 KB. It does not 
block page render or first paint.

### Can I hide the widget on specific pages?

Not through this plugin’s settings yet. If you need conditional loading, use the`
wp_enqueue_scripts` filter to dequeue `ruby-relay-widget` on specific templates.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Ruby Relay〉的開發相關工作。

參與者

 *   [ rubyrelay ](https://profiles.wordpress.org/rubyrelay/)

[將〈Ruby Relay〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/ruby-relay)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/ruby-relay/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/ruby-relay/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/ruby-relay/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/ruby-relay/)。

## 變更記錄

#### 1.2.0

 * Added “Share logged-in user info” setting. Off by default; when an admin opts
   in from Settings > Ruby Relay, the plugin passes the current WordPress user’s
   ID and email address to Ruby Relay so support agents know who is chatting. Nothing
   is sent for guest visitors.

#### 1.1.0

 * Added eight new settings: show sender names, open on page load, custom link text,
   custom link URL, user message color, chat background color, text color, header
   color.

#### 1.0.0

 * Initial release.

## 中繼資料

 *  版本 **1.3.0**
 *  最後更新 **1 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.8 或更新版本 **
 *  已測試相容的 WordPress 版本 **6.9.4**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/ruby-relay/)
 * 標籤:
 * [chat](https://tw.wordpress.org/plugins/tags/chat/)[chat widget](https://tw.wordpress.org/plugins/tags/chat-widget/)
   [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://tw.wordpress.org/plugins/tags/woocommerce/)
 *  [進階檢視](https://tw.wordpress.org/plugins/ruby-relay/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/ruby-relay/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/ruby-relay/reviews/)

## 參與者

 *   [ rubyrelay ](https://profiles.wordpress.org/rubyrelay/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/ruby-relay/)