Title: Provide Live Help
Author: plh7
Published: <strong>2010 年 9 月 15 日</strong>
Last modified: 2011 年 11 月 20 日

---

搜尋外掛

這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個
外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

![](https://s.w.org/plugins/geopattern-icon/provide-live-help.svg)

# Provide Live Help

 由 [plh7](https://profiles.wordpress.org/plh7/) 開發

[下載](https://downloads.wordpress.org/plugin/provide-live-help.1.0.4.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/provide-live-help/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/provide-live-help/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/provide-live-help/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/provide-live-help/#developers)

 [技術支援](https://wordpress.org/support/plugin/provide-live-help/)

## 外掛說明

Adding Live Support Chat button to your WordPress site is as easy as installing 
this module. Just select your Live Chat button and you are ready to offer online
support to your visitors. Provide Live Help is a service that allows you to chat
with your website visitors, enabling you to give instant online customer support
and pro-actively sell your product. Provide Live Help is a hosted system which means
you don’t have to worry about server capacity, bandwidth usage, system upgrades 
and other issues.

Why Provide Live Help

 * Ease of use
 * Support for Multiple Languages
 * Improve customer satisfaction
 * Instant Sales Leads
 * Better First Impression
 * Know your web sites visitors in real time

Features

**Real time chat**

Chat in real time with your website visitors. Provide instant answers to your Customers
and improve your sales conversion rate.

**Simple setup**

Only one simple piece of HTML code is required to be inserted into your site. That’s
all! No development, no special skills required.

**Customizable**

Fully customize all aspects of your clients chat experience, from the chat icons
that you place on your website to the chat window messages.

**Live visitors tracking**

Provide Live Help allows you to watch your website visitors activity in real time.
See visitors arriving at your site and move from page to page in real time.

Please note: after 30 days free trial period, you will need to subscribe to a paid
serivce to use this extension.

### Contributors/Changelog

Version Date Changes
 1.0.4 2011/11/16 Visitors Tracking added 1.0.3 2010/11/17 
API URL fixed 1.0.1 2010/09/18 ExtJS Settings Window added 1.0.0 2010/09/15 Initial
Release

### Notes

You can review installation instruction at [Provide Live Help widget installation instructions](http://providelivehelp.com/en/3rd-party/wordpress)

Demo available [here](http://wordpress.live-chat-demo.com//providelivehelp.com/)

## 螢幕擷圖

[⌊Chat History panel⌉⌊Chat History panel⌉[

Chat History panel

[⌊Chat session⌉⌊Chat session⌉[

Chat session

[⌊Chat browser window⌉⌊Chat browser window⌉[

Chat browser window

[⌊Visitors Tracking⌉⌊Visitors Tracking⌉[

Visitors Tracking

[⌊WordPress settings window⌉⌊WordPress settings window⌉[

WordPress settings window

## 安裝方式

 1. Download live_support.zip to your computer and add new plugin in WordPress administration.
 2. Activate `Provide Live Help` through the ‘Plugins’ menu in WordPress.
 3. [Get Provide Live Help account](http://providelivehelp.com/en/register)
 4. Activate `Provide Live Help` Widget through the ‘Appearance’ menu in WordPress.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Provide Live Help〉的開發相關工作。

參與者

 *   [ plh7 ](https://profiles.wordpress.org/plh7/)

[將〈Provide Live Help〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/provide-live-help)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/provide-live-help/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/provide-live-help/)，或透過 
[RSS](https://plugins.trac.wordpress.org/log/provide-live-help/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/provide-live-help/)。

## 中繼資料

 *  版本 **1.0.4**
 *  最後更新 **15 年前**
 *  啟用安裝數 **10+**
 *  WordPress 版本需求 ** 1.5 或更新版本 **
 *  已測試相容的 WordPress 版本 **3.2.1**
 *  語言
 * [English (US)](https://wordpress.org/plugins/provide-live-help/)
 * 標籤:
 * [helpdesk](https://tw.wordpress.org/plugins/tags/helpdesk/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [live help](https://tw.wordpress.org/plugins/tags/live-help/)[live support](https://tw.wordpress.org/plugins/tags/live-support/)
   [widget](https://tw.wordpress.org/plugins/tags/widget/)
 *  [進階檢視](https://tw.wordpress.org/plugins/provide-live-help/advanced/)

## 評分

 3 星，滿分為 5 星

 *  [  0 個 5 星使用者評論     ](https://wordpress.org/support/plugin/provide-live-help/reviews/?filter=5)
 *  [  0 個 4 星使用者評論     ](https://wordpress.org/support/plugin/provide-live-help/reviews/?filter=4)
 *  [  1 個 3 星使用者評論     ](https://wordpress.org/support/plugin/provide-live-help/reviews/?filter=3)
 *  [  0 個 2 星使用者評論     ](https://wordpress.org/support/plugin/provide-live-help/reviews/?filter=2)
 *  [  0 個 1 星使用者評論     ](https://wordpress.org/support/plugin/provide-live-help/reviews/?filter=1)

[撰寫評分](https://wordpress.org/support/plugin/provide-live-help/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/provide-live-help/reviews/)

## 參與者

 *   [ plh7 ](https://profiles.wordpress.org/plh7/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/provide-live-help/)