Title: PlainAnswer
Author: mugengajp
Published: <strong>2026 年 9 月 2 日</strong>
Last modified: 2026 年 9 月 2 日

---

搜尋外掛

![](https://ps.w.org/plainanswer/assets/banner-772x250.png?rev=3677961)

![](https://ps.w.org/plainanswer/assets/icon-256x256.png?rev=3677961)

# PlainAnswer

 由 [mugengajp](https://profiles.wordpress.org/mugengajp/) 開發

[下載](https://downloads.wordpress.org/plugin/plainanswer.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/plainanswer/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/plainanswer/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/plainanswer/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/plainanswer/#developers)

 [技術支援](https://wordpress.org/support/plugin/plainanswer/)

## 外掛說明

PlainAnswer puts a friendly assistant on your website that answers your visitors’
questions from your own content, your pages and FAQs, around the clock. When it 
is not sure, it captures the visitor’s details for you instead of guessing, so no
enquiry is lost.

This plugin is a lightweight connector. PlainAnswer is a hosted service: the answering,
the widget’s appearance, and your plan all live in your PlainAnswer dashboard. The
plugin’s only job is to load the PlainAnswer widget on the front end of your site,
pointed at your account key. It does not process your visitors’ data itself.

**What you get**

 * A one-field setup: paste your PlainAnswer key and you are live.
 * A “Test connection” button that checks your key is recognised before you leave
   the page.
 * An on/off switch to hide the widget site-wide without removing your key.
 * Nothing to slow your site down: a single small, asynchronous script.

**You need a PlainAnswer account.** You can create one free, with no card, at [plainanswer.co.uk](https://plainanswer.co.uk).

### External services

This plugin connects your site to PlainAnswer, a hosted assistant service provided
by Culture & Clarity Ltd. PlainAnswer is what actually answers your visitors and
powers the chat widget. The plugin’s only job is to load that widget on your site
using your account key.

What the service is used for: to show the PlainAnswer chat widget on your front 
end and answer visitors from your content, and to capture an enquiry (for example
a name, email or phone number) when the assistant hands off to you.

What data is sent, and when:

 * On the front end, when a page loads with the widget enabled, the visitor’s browser
   requests the loader script from `https://plainanswer.co.uk/embed.js?key=YOUR_KEY`.
   From that point the conversation runs between the visitor’s browser and the PlainAnswer
   service under your account. What a visitor types, and any contact details they
   choose to leave, are sent to PlainAnswer to generate answers and to pass enquiries
   back to you. The plugin itself does not collect or store visitor data.
 * In the admin, when you click “Test connection” on the settings screen, your site
   makes a single server-side request to the same `/embed.js` URL with the key you
   entered, only to confirm the key is recognised. No visitor data is involved in
   that check.

You need a PlainAnswer account to use this plugin. By using the service you agree
to its terms and privacy policy:

 * Terms of Service: https://plainanswer.co.uk/terms
 * Privacy Policy: https://plainanswer.co.uk/privacy

## 安裝方式

 1. In your WordPress admin, go to **Plugins > Add New > Upload Plugin** and upload
    the plugin zip, then click **Activate**. (Or copy the `plainanswer` folder into`
    wp-content/plugins/` and activate it from the Plugins screen.)
 2. Go to **Settings > PlainAnswer**.
 3. Paste your **PlainAnswer key** (find it in your PlainAnswer dashboard, on the Embed
    tab, it is the value after `key=` in your embed snippet).
 4. Click **Test connection** to confirm the key works, then **Save Changes**.
 5. Visit your site, and the assistant appears in the corner.

## 常見問題集

### Do I need a PlainAnswer account?

Yes. This plugin connects your site to the PlainAnswer service. You can create a
free account, with no card, at plainanswer.co.uk, then copy your key into the plugin.

### Where do I find my key?

In your PlainAnswer dashboard on the Embed tab. It is the short code after `key=`
in the embed snippet PlainAnswer gives you.

### Does the plugin collect or store my visitors’ data?

No. The plugin only loads the PlainAnswer widget on your pages. All conversations
are handled by the PlainAnswer service under your account. See PlainAnswer’s own
privacy and terms pages for how the service handles data.

### How do I change how the widget looks?

The widget’s avatar, colours, greeting and behaviour are set in your PlainAnswer
dashboard, not in this plugin, so a change there updates your live widget without
touching WordPress.

### How do I temporarily hide the widget?

Untick “Show the widget” on the settings page and save. Your key stays saved; the
widget just stops appearing until you turn it back on.

### Can I stop the widget on certain pages?

Yes, for developers: return false from the `plainanswer_should_render` filter for
the requests where you don’t want it. You can also point the plugin at a different
PlainAnswer origin with the `plainanswer_origin` filter.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈PlainAnswer〉的開發相關工作。

參與者

 *   [ mugengajp ](https://profiles.wordpress.org/mugengajp/)

[將〈PlainAnswer〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/plainanswer)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/plainanswer/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/plainanswer/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/plainanswer/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/plainanswer/)。

## 變更記錄

#### 1.0.0

 * First release: key-based setup, front-end embed, server-side “Test connection”,
   and an on/off switch.

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **2 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.8 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1.1**
 *  PHP 版本需求 ** 7.2 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/plainanswer/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chat](https://tw.wordpress.org/plugins/tags/chat/)
   [chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [support](https://tw.wordpress.org/plugins/tags/support/)
 *  [進階檢視](https://tw.wordpress.org/plugins/plainanswer/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/plainanswer/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/plainanswer/reviews/)

## 參與者

 *   [ mugengajp ](https://profiles.wordpress.org/mugengajp/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/plainanswer/)