Title: LenoChat
Author: lenochat
Published: <strong>2025 年 5 月 18 日</strong>
Last modified: 2025 年 12 月 30 日

---

搜尋外掛

![](https://ps.w.org/lenochat/assets/banner-772x250.png?rev=3297159)

這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個
外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

![](https://ps.w.org/lenochat/assets/icon-256x256.png?rev=3295761)

# LenoChat

 由 [lenochat](https://profiles.wordpress.org/lenochat/) 開發

[下載](https://downloads.wordpress.org/plugin/lenochat.1.0.4.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/lenochat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/lenochat/#reviews)
 * [開發資訊](https://tw.wordpress.org/plugins/lenochat/#developers)

 [技術支援](https://wordpress.org/support/plugin/lenochat/)

## 外掛說明

**LenoChat – AI Live Chat, Copilot & Multichannel Messaging**

**LenoChat** is an all-in-one customer experience solution — combining **Live Chat**,**
Smart AI Agent**, **AI Copilot**, and **Multichannel Messaging** in one simple tool.

Connect with your customers instantly — whether through your website, WhatsApp, 
Instagram, or Facebook — all from one clean, AI-powered inbox.

**🤖 Smart AI Agent & Copilot**

 * **Smart AI Agent:** Automatically handles conversations, understands context,
   and knows when to hand the chat over to a human agent.
 * **Knowledge-Based AI Replies:** Generates accurate answers from your connected
   knowledge base (help articles, FAQs, or uploaded documents).
 * **Instant References:** Every AI response includes clickable source links so 
   customers can see exactly where the answer came from.
 * **AI Copilot for Agents:** Assists your team with real-time reply suggestions—
   and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) 
   before sending.
    Your team replies faster, more accurately, and always in the
   right voice.

**✅ Key Features**

 * **Multi-Channel Messaging:** Manage messages from your website, WhatsApp, Instagram,
   and Facebook — all in one place.
 * **Real-Time Support:** See what customers are typing before they hit send, allowing
   faster and more personalised responses.
 * **Customisable Chat Widget:** Match your brand with your own colours, logo, and
   greetings.
 * **Team Collaboration:** Add agents and assign chats seamlessly.
 * **Operating Hours Control:** Set your business hours and automatically manage
   offline messages.

**💡 Why Choose LenoChat**

 * **Smart + Simple:** AI-powered, yet designed for anyone to use.
 * **Built for Businesses of All Sizes:** From solo entrepreneurs to growing teams.
 * **Affordable & Transparent:** Start free with all essential features. Upgrade
   anytime for advanced AI tools.

**📱 Mobile Apps**

Stay connected anywhere with **LenoChat Mobile** for:
 * iOS * Android

**LenoChat makes customer communication smarter — combining AI precision with the
human touch your customers deserve.**

### Privacy Policy

LenoChat respects user privacy. For more information, visit our [Privacy Policy](https://www.lenochat.com/privacy-policy/).

### Credits

LenoChat is developed and maintained by the LenoChat Team.
 For partnership or support
inquiries, visit [Contact Us – LenoChat](https://www.lenochat.com/contact-us/)

## 螢幕擷圖

[⌊LenoChat⌉⌊LenoChat⌉[

LenoChat

[⌊LenoChat⌉⌊LenoChat⌉[

LenoChat

[⌊LenoChat⌉⌊LenoChat⌉[

LenoChat

## 常見問題集

### What is LenoChat?

LenoChat is an all-in-one live chat and AI customer support platform that combines**
human live chat**, **AI agent automation**, and **AI Copilot assistance** in one
simple tool. It helps businesses manage all customer messages from their website,
WhatsApp, Instagram, and Facebook — in one clean, AI-powered inbox.

### Who should use LenoChat?

LenoChat is designed for **businesses and teams of all sizes** who want to deliver
fast, personalised, and intelligent customer support. It’s perfect for:

 * 🏬 **Online stores and e-commerce brands** wanting to manage all customer messages
   in one place
 * 🧑‍💻 **Startups and growing teams** that need affordable, scalable chat and 
   AI tools
 * 🧠 **Customer support and sales teams** looking to boost productivity with AI
   Copilot assistance
 * 🤝 **Agencies and service providers** who manage multiple client websites or 
   channels
 * 💼 **Freelancers and solo founders** who want to look professional and respond
   faster

Basically, anyone who wants to provide smart, human-like, and AI-powered customer
conversations — without complex setup or extra tools.

### Do I need coding skills to use the LenoChat WordPress plugin?

No coding required! Simply install the plugin, connect your account, and your chat
widget will appear on your WordPress site in minutes.

### What social media channels can I connect to LenoChat?

You can connect **WhatsApp**, **Instagram**, and **Facebook Messenger** to manage
all your customer conversations in one place.

### Can I use LenoChat for free?

Yes! The **Free Plan** includes:

 * ✅ **Unlimited live chat conversations** with your website visitors
 * 💬 **50 one-off AI conversations** (shared between AI Agent and AI Copilot)

You can **upgrade anytime** to add more AI conversations and access premium features.

### Does LenoChat work on mobile?

Yes. LenoChat offers **mobile apps for iOS and Android**, so you can chat with customers
and manage your team on the go.

### Can I customise the chat widget to match my brand?

Absolutely! You can personalise your chat widget with your **logo**, **brand colours**,**
greeting message**, and **tone** to perfectly match your website’s design.

### What is the AI Copilot?

AI Copilot helps your support team respond faster by suggesting replies in real 
time. It also lets you **rephrase** or **adjust tone** (casual, friendly, professional,
etc.) before sending — keeping your responses consistent and on brand.

### How does the Smart AI Agent work?

The AI Agent automatically replies to customer questions using your connected knowledge
sources (e.g. help articles, FAQs, uploaded docs). If it cannot answer, it seamlessly**
hands over the chat to a human agent**. Each AI response includes **instant reference
links** so customers can see exactly where the answer came from.

### Does LenoChat store customer data securely?

Yes. All customer messages and data are **encrypted and securely stored**, following
industry-standard privacy and compliance practices.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈LenoChat〉的開發相關工作。

參與者

 *   [ lenochat ](https://profiles.wordpress.org/lenochat/)

[將〈LenoChat〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/lenochat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/lenochat/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/lenochat/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/lenochat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/lenochat/)。

## 變更記錄

#### 1.0.3

 * Added WordPress integration activation endpoint call when widget visibility is
   enabled

#### 1.0.2

 * Added custom menu icon with styling
 * Moved menu from Settings submenu to top-level sidebar menu

#### 1.0.1

 * Updated AUTH_URL endpoint

#### 1.0.0

 * Initial release

## 中繼資料

 *  版本 **1.0.4**
 *  最後更新 **8 個月前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.0 或更新版本 **
 *  已測試相容的 WordPress 版本 **6.8.8**
 *  PHP 版本需求 ** 7.2 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/lenochat/)
 * 標籤:
 * [AI chat](https://tw.wordpress.org/plugins/tags/ai-chat/)[AI Chatbot](https://tw.wordpress.org/plugins/tags/ai-chatbot/)
   [chat](https://tw.wordpress.org/plugins/tags/chat/)[customer support](https://tw.wordpress.org/plugins/tags/customer-support/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/lenochat/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/lenochat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/lenochat/reviews/)

## 參與者

 *   [ lenochat ](https://profiles.wordpress.org/lenochat/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/lenochat/)

## 贊助

想要支援這個外掛的發展嗎？

 [ 贊助這個外掛 ](https://www.lenochat.com)