Title: Intercom Author: Intercom Published: 2013 年 4 月 27 日 Last modified: 2025 年 4 月 16 日 --- 搜尋外掛 ![](https://ps.w.org/intercom/assets/banner-772x250.png?rev=1271221) 這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個 外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。 ![](https://ps.w.org/intercom/assets/icon-256x256.png?rev=1271236) # Intercom 由 [Intercom](https://profiles.wordpress.org/bobintercom/) 開發 [下載](https://downloads.wordpress.org/plugin/intercom.3.0.2.zip) * [詳細資料](https://tw.wordpress.org/plugins/intercom/#description) * [使用者評論](https://tw.wordpress.org/plugins/intercom/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/intercom/#installation) * [開發資訊](https://tw.wordpress.org/plugins/intercom/#developers) [技術支援](https://wordpress.org/support/plugin/intercom/) ## 外掛說明 [Intercom](https://www.intercom.com/) is a next-generation customer communications platform that combines powerful live chat, proactive messaging, and advanced AI solutions — like our Fin AI chatbot — to help businesses instantly connect with customers. By installing the Intercom WordPress plugin, you can seamlessly add the Messenger to your site, track both logged-in users and visitors, and engage them right away. With Intercom’s industry-leading AI at your fingertips, you’ll deliver fast, personalized support and drive growth more effectively than ever before. ## 安裝方式 Installing Intercom on your WordPress site takes just a few minutes. You can find full instructions on signing up and installing Intercom using the WordPress plugin [here](https://www.intercom.com/help/en/articles/173-install-intercom-on-your-wordpress-site). If you’re already an Intercom customer, you can also find instructions in the in- app [setup guide](https://app.intercom.com/a/apps/_/platform/guide) or [app store](https://app.intercom.com/a/apps/_/appstore?app_package_code=wordpress&search=wordpress). The first thing you’ll need to do is install and activate the plugin – you must be using WordPress v4.9.0 or higher and have the ability to install plugins in order to use this method. Note: This plugin injects a Javascript snippet on your website frontend containing dynamic user data. Some caching solutions will cache entire pages and should not be used with this plugin. Doing so may cause conversations to be delivered to the wrong user. ## 使用者評論 ![](https://secure.gravatar.com/avatar/89d6fde38b8885baa8bd83b3e82abcff3776e9a12d8d220e59d1279c5776c3b2? s=60&d=retro&r=g) ### 󠀁[Just came here to say that this works just fine and is not broken.](https://wordpress.org/support/topic/just-came-here-to-say-that-this-works-just-fine-and-is-not-broken/)󠁿 [ajwurtz](https://profiles.wordpress.org/ajwurtz/) 2021 年 10 月 18 日 Just came here to say that this plugin definitely DOES work, not sure what all the negative reviews are about. Its literally a one-click integration. ![](https://secure.gravatar.com/avatar/fe2761ce8f24238da26e03a98508ec65a8667023feadab95b44c7fcd02a617f4? s=60&d=retro&r=g) ### 󠀁[Doesn’t work](https://wordpress.org/support/topic/doesnt-work-2640/)󠁿 [evkanas](https://profiles.wordpress.org/evkanas/) 2021 年 3 月 23 日 Doesn’t work ![](https://secure.gravatar.com/avatar/4d5a0e849c66f8b9e05042460ccc49d8f5db8f72e1a72ae2ba087ae24ca04e77? s=60&d=retro&r=g) ### 󠀁[Great product with matching plugin.](https://wordpress.org/support/topic/great-product-with-matching-plugin/)󠁿 [peterarends](https://profiles.wordpress.org/peterarends/) 2018 年 10 月 27 日 Got it working in under two minutes, does what it should do. ![](https://secure.gravatar.com/avatar/73a67095c6e7f0179f03f4d93f144b3734543ae63215b0806e71484f39878b58? s=60&d=retro&r=g) ### 󠀁[Terrible. Wasting my time!](https://wordpress.org/support/topic/terrible-wasting-my-time/)󠁿 [Cameron Roe](https://profiles.wordpress.org/cjroe/) 2018 年 8 月 1 日 1 則留言 This plugin is literally broken and it’s wasting my time and my client’s time. End all the plugins! ![](https://secure.gravatar.com/avatar/6ee9630e36ef154a67b8d2b6e82011f5ad8157a30902a40c81fbf75f1ffc23cf? s=60&d=retro&r=g) ### 󠀁[Worked smoothly at two sites](https://wordpress.org/support/topic/worked-smoothly-at-two-sites/)󠁿 [CK MacLeod](https://profiles.wordpress.org/ck-macleod/) 2018 年 3 月 25 日 I’ve installed Intercom at two sites now using this plugin, and have found it to work quite smoothly, though customizing the “launcher” beyond shape and color requires working with the javascript API, which is not currently facilitated by the plugin. ![](https://secure.gravatar.com/avatar/8839f08bdc27c3b5a44b9f240255d8e8e819e66647e76c7d9c44cbc7457498d3? s=60&d=retro&r=g) ### 󠀁[very very nice](https://wordpress.org/support/topic/very-very-nice-17/)󠁿 [tahamirzaiee](https://profiles.wordpress.org/tahamirzaiee/) 2017 年 10 月 9 日 1 則留言 very nice and beautiful interface [ 閱讀全部 12 則使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/) ## 參與者及開發者 以下人員參與了開源軟體〈Intercom〉的開發相關工作。 參與者 * [ Intercom ](https://profiles.wordpress.org/bobintercom/) * [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/) [將〈Intercom〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/intercom) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/intercom/)、查看 [SVN 存放庫](https://plugins.svn.wordpress.org/intercom/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/intercom/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/intercom/)。 ## 變更記錄 #### 3.0.2 https://github.com/intercom/intercom-wordpress/pull/131 * Updated version attribute to avoid it getting sent in the user data. #### 3.0.1 https://github.com/intercom/intercom-wordpress/pull/130 * Added version tracking to help Intercom provide better support by identifying which plugin version is in use. https://github.com/intercom/intercom-wordpress/pull/88 * Loads Intercom messenger last to ensure JQuery is present. #### 3.0.0 https://github.com/intercom/intercom-wordpress/pull/127 * Replaced user_hash with intercom_user_jwt https://www.intercom.com/help/en/articles/10589769-authenticating- users-in-the-messenger-with-json-web-tokens-jwts. * Updated readme to follow guidelines.* Added missing tests. ## 中繼資料 * 版本 **3.0.2** * 最後更新 **1 年前** * 啟用安裝數 **6,000+** * WordPress 版本需求 ** 4.7.0 或更新版本 ** * 已測試相容的 WordPress 版本 **6.7.5** * PHP 版本需求 ** 7.2 或更新版本 ** * 語言 * [English (US)](https://wordpress.org/plugins/intercom/) * 標籤: * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chat](https://tw.wordpress.org/plugins/tags/chat/) [customer](https://tw.wordpress.org/plugins/tags/customer/)[Intercom](https://tw.wordpress.org/plugins/tags/intercom/) * [進階檢視](https://tw.wordpress.org/plugins/intercom/advanced/) ## 評分 3.4 星，滿分為 5 星 * [ 6 個 5 星使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=5) * [ 0 個 4 星使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=4) * [ 1 個 3 星使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=3) * [ 0 個 2 星使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=2) * [ 4 個 1 星使用者評論 ](https://wordpress.org/support/plugin/intercom/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/intercom/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/intercom/reviews/) ## 參與者 * [ Intercom ](https://profiles.wordpress.org/bobintercom/) * [ jacopointercom ](https://profiles.wordpress.org/jacopointercom/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/intercom/)