Hippoo-Ticket

外掛說明

Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support

Enhance your WooCommerce shop’s customer support experience with Hippoo-Ticket, a free plugin designed to streamline communication between you and your customers. With Hippoo-Ticket, customers can easily submit support tickets directly from your online store (in order list), and as a shop owner, you can provide prompt responses for efficient and effective support.

Hippoo-Ticket offers the flexibility to manage support tickets both from the Hippoo app and directly within your WordPress dashboard. While the Hippoo app provides convenient mobile access to tickets on the go, you can also handle and respond to customer inquiries directly from your familiar WordPress environment.

Key Features of Hippoo-Ticket:

  1. Support Ticket Submission: Customers can effortlessly submit support tickets regarding their orders directly from your WooCommerce store.
  2. Efficient Communication: Seamlessly manage and respond to support tickets, ensuring timely and effective customer support.
  3. Mobile and Desktop Access: Access and respond to support tickets using the Hippoo Android,iOS app or directly from your WordPress dashboard.
  4. Streamlined Workflow: Stay organized with a centralized system for managing customer inquiries, allowing you to prioritize and address tickets efficiently.

Enhance your customer support workflow with Hippoo-Ticket, whether you prefer the convenience of the Hippoo app or the familiarity of the WordPress dashboard. Install Hippoo-Ticket now and provide exceptional support to your valued customers.

Third-Party Service Usage

This plugin utilizes the following third-party services:

Hippoo Central Web Service:

Purpose: Retrieving a list of compatible products from our central Hippoo website, which this plugin can work with. Service Endpoint: Hippoo Central Web Service Terms of Use and Privacy Policy: Hippoo Website Terms of Use and Privacy Policy

Barcode Generation Service:

Purpose: Generating QR codes to enable users to scan the code from their mobile devices. Service Endpoint: Barcode Generator Terms of Use and Privacy Policy: TEC-IT Barcode Generator Terms of Use and Privacy Policy Legal Considerations: None of the aforementioned services store any information.

We understand the importance of transparency when it comes to utilizing third-party services. This documentation is provided to ensure that users are fully aware of how and why external services are utilized within this plugin. If you have any concerns or questions regarding the usage of these services, please feel free to contact us.

螢幕擷圖

  • Hippoo main dashboard in the app
  • Hippoo Ticket list in the app
  • Hippoo Ticket conversation example

安裝方式

  1. Upload the plugin folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

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