Title: HelpJet
Author: HelpJet
Published: <strong>2026 年 9 月 10 日</strong>
Last modified: 2026 年 9 月 10 日

---

搜尋外掛

![](https://ps.w.org/helpjet/assets/banner-772x250.png?rev=3689952)

![](https://ps.w.org/helpjet/assets/icon.svg?rev=3689952)

# HelpJet

 由 [HelpJet](https://profiles.wordpress.org/helpjet/) 開發

[下載](https://downloads.wordpress.org/plugin/helpjet.1.2.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/helpjet/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/helpjet/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/helpjet/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/helpjet/#developers)

 [技術支援](https://wordpress.org/support/plugin/helpjet/)

## 外掛說明

[HelpJet](https://helpjet.com/?utm_source=wprepo&utm_medium=link&utm_campaign=helpjet)
lets you train an AI chatbot on your own docs and content, then answer your visitors’
questions automatically.

This plugin connects your WordPress site to your HelpJet bot:

 * **Floating chat widget** — shown site-wide, toggle it from Settings  HelpJet.
 * **Inline chat** — drop the _HelpJet Chat_ block into any page, or use the `[helpjet]`
   shortcode (optional `height` attribute, e.g. `[helpjet height="500px"]`).

Setup is a single click: hit **Connect to HelpJet**, sign in (or create a free account),
pick or create a bot, and you’re sent straight back with everything wired up. Training,
appearance, and behaviour are all managed from the HelpJet dashboard — the plugin
stays out of your way.

#### External services

This plugin relies on the HelpJet platform (a third-party service) to work:

 * When connected, your site loads the chat interface from `app.helpjet.com`, and
   messages your visitors type into the chat are sent to HelpJet to generate answers.
   Page URL and browser information may accompany those requests, as with any embedded
   script.
 * During setup, your site’s URL and name are sent to HelpJet so the connection 
   can be established. When you disconnect or uninstall, the plugin notifies HelpJet
   so the connection record is closed.
 * No data is sent to HelpJet until you connect your site.

HelpJet is operated by HelpJet: [terms of service](https://helpjet.com/terms-of-service),
[privacy policy](https://helpjet.com/privacy-policy).

## 螢幕擷圖

[⌊Settings → HelpJet: connect your site to HelpJet in one click.⌉⌊Settings → HelpJet:
connect your site to HelpJet in one click.⌉[

Settings  HelpJet: connect your site to HelpJet in one click.

[⌊The floating chat widget answering a visitor on your site.⌉⌊The floating chat 
widget answering a visitor on your site.⌉[

The floating chat widget answering a visitor on your site.

[⌊Inline chat placed in a page with the HelpJet Chat block.⌉⌊Inline chat placed 
in a page with the HelpJet Chat block.⌉[

Inline chat placed in a page with the HelpJet Chat block.

## 適用於區塊編輯器

這個外掛提供 1 個可供區塊編輯器使用的區塊。

 *   HelpJet Chat Embed the HelpJet chat inline in your content. The floating widget
   can be toggled under Settings → HelpJet.

## 安裝方式

 1. Install and activate the plugin.
 2. Go to **Settings  HelpJet** and click **Connect to HelpJet**.
 3. Sign in or create a free HelpJet account, pick or create a bot, and you’ll be returned
    to your site — connected.

## 常見問題集

### Do I need a HelpJet account?

Yes — a free account is enough to get started. You can create one during the connect
flow.

### Where do I train and configure my bot?

In the HelpJet dashboard. The plugin deliberately keeps configuration on WordPress
minimal: connecting/disconnecting and a widget on/off switch.

### Can I put the chat inside a page instead of the floating widget?

Yes. Use the _HelpJet Chat_ block or the `[helpjet]` shortcode. The floating widget
can be switched off under Settings  HelpJet if you only want inline chat.

### Can I hide the floating widget on certain pages?

Yes. Return `false` from the `helpjet_show_widget` filter for the requests where
it should not appear, e.g. `add_filter( 'helpjet_show_widget', fn( $show ) => ! 
is_page( 'checkout' ) );`.

### Will the chat slow my site down?

No. The chat loads asynchronously after your page has rendered, and nothing is loaded
at all until you connect your site.

### Is the plugin available in my language?

The plugin is fully translation-ready. Translations are contributed by the community
at [translate.wordpress.org](https://translate.wordpress.org/projects/wp-plugins/helpjet/)
and delivered automatically as language packs.

### What happens when I uninstall the plugin?

All plugin options are deleted and HelpJet is notified so the site connection is
closed. Your bot and its training data remain untouched in your HelpJet account.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈HelpJet〉的開發相關工作。

參與者

 *   [ HelpJet ](https://profiles.wordpress.org/helpjet/)
 *   [ Richard Long ](https://profiles.wordpress.org/richardlong/)
 *   [ Chris Hadley ](https://profiles.wordpress.org/chrishadley/)

[將〈HelpJet〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/helpjet)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/helpjet/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/helpjet/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/helpjet/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/helpjet/)。

## 變更記錄

#### 1.2.0

 * Readme refresh: expanded FAQ (hiding the widget on specific pages, performance,
   translations) and updated screenshot captions ahead of the WordPress.org listing.

#### 1.1.10

 * Plugin review: removed the bundled .po/.mo/JSON translation catalogs. Translations
   are now provided by the WordPress.org community via translate.wordpress.org and
   delivered as language packs; only the source helpjet.pot ships with the plugin.
 * Connect flow hardening: the anti-CSRF state is now stored per user (with a 15-
   minute expiry) instead of in a site-wide transient, so only the administrator
   who started the connection can complete it; the outbound redirect to HelpJet 
   uses wp_safe_redirect() with the app host allow-listed.
 * Admin-only options (connection ID, connected-at, activation notice) are no longer
   autoloaded on every request; the notice-dismiss AJAX handler returns a JSON response;
   the legacy-plugin warning also detects network-activated plugins on multisite;
   both loaders now carry the plugin version as a cache-buster.

#### 1.1.9

 * Plugin review: all JavaScript and CSS is now loaded through the WordPress enqueue
   API instead of inline tags — the inline embed loader and its admin fallback styles
   are enqueued (new assets/embed.css), the activation-notice dismiss handler moved
   to assets/admin.js with its nonce passed via wp_add_inline_script(), and both
   loaders use the WordPress 6.3+ async script strategy.

#### 1.1.8

 * Removed the Author URI plugin header (optional, and required to differ from the
   Plugin URI by the WordPress.org submission checks).

#### 1.1.7

 * Plugin renamed to simply “HelpJet”.

#### 1.1.6

 * Updated bundled French, German, and Spanish translations — all strings now translated.

#### 1.1.5

 * Inline embed: when the chat does not load (most commonly because the Page Embed
   channel is disabled for the bot), administrators now see an explanatory fallback
   in place of the empty container, linking to the bot’s Deploy  Page Embed settings.

#### 1.1.4

 * Added a “See Chat Widget on Site” button next to Save Changes on Settings  HelpJet,
   linked to the widget’s enabled status — jump straight to your site to see the
   widget live.

#### 1.1.3

 * Checking and implementing fixes per Plugin Check (PCP): removed the manual load_plugin_textdomain()
   call — WordPress.org language packs load translations automatically since WP 
   4.6.

#### 1.1.2

 * Refreshed bundled translation catalogs.

#### 1.1.1

 * Initial release: connect flow, floating widget, HelpJet Chat block, [helpjet]
   shortcode.
 * Dismissible post-activation notice pointing to Settings  HelpJet to get set up.
 * Translation ready: all strings translatable, bundled English, French, German,
   and Spanish translations (text domain `helpjet`).
 * Suggested privacy-policy text registered with the WordPress privacy-policy guide(
   Settings  Privacy), covering the data shared with HelpJet.
 * Guideline review pass: legacy-plugin warning scoped to the Plugins and Settings
   HelpJet screens; requires WordPress 6.3+ (block API v3).
 * Code formatted to the WordPress Coding Standards (PHPCS `WordPress` ruleset, 
   zero violations).

## 中繼資料

 *  版本 **1.2.0**
 *  最後更新 **2 天前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.3 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/helpjet/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [help desk](https://tw.wordpress.org/plugins/tags/help-desk/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [support](https://tw.wordpress.org/plugins/tags/support/)
 *  [進階檢視](https://tw.wordpress.org/plugins/helpjet/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/helpjet/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/helpjet/reviews/)

## 參與者

 *   [ HelpJet ](https://profiles.wordpress.org/helpjet/)
 *   [ Richard Long ](https://profiles.wordpress.org/richardlong/)
 *   [ Chris Hadley ](https://profiles.wordpress.org/chrishadley/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/helpjet/)