Title: Handled Chat
Author: steveg78
Published: <strong>2026 年 8 月 31 日</strong>
Last modified: 2026 年 8 月 31 日

---

搜尋外掛

![](https://ps.w.org/handled-chat/assets/banner-772x250.png?rev=3674026)

![](https://ps.w.org/handled-chat/assets/icon-256x256.png?rev=3674026)

# Handled Chat

 由 [steveg78](https://profiles.wordpress.org/steveg78/) 開發

[下載](https://downloads.wordpress.org/plugin/handled-chat.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/handled-chat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/handled-chat/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/handled-chat/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/handled-chat/#developers)

 [技術支援](https://wordpress.org/support/plugin/handled-chat/)

## 外掛說明

Most chat widgets help a human agent respond faster. Handled is different: it’s 
an AI that handles the conversation itself. It qualifies sales leads the moment 
they arrive, and answers customer support questions instantly using your own FAQs
and policies, without needing a person at the keyboard. It works around the clock,
hands off to a real person whenever a conversation genuinely needs one, and captures
visitor details for every qualified lead.

This plugin adds the Handled chat widget to your site. It does not include any chat
logic itself: your site sends visitor messages to Handled’s own servers at handled.
support, which is where the AI, your FAQs, and your escalation contacts are configured.

**You need a Handled account to use this plugin.** Sign up for a free trial at [handled.support](https://www.handled.support),
then find your tenant slug and instance key on the Widget Config page of your dashboard.

#### Features

 * Qualifies sales leads and routes them to your team
 * Answers support questions from your own FAQs and policies
 * Hands off to a real person whenever a conversation needs one
 * Works on any WordPress site, WooCommerce or not

#### External service

This plugin connects to Handled (handled.support), a third-party service operated
by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not
on your own site. See Handled’s [Terms & Conditions](https://www.handled.support/terms-conditions)
and [Privacy Policy](https://www.handled.support/privacy-policy) for details on 
how conversation data is handled.

## 螢幕擷圖

[⌊The Overview dashboard — sales funnel, lead outcomes, and qualification field 
coverage at a glance.⌉⌊The Overview dashboard — sales funnel, lead outcomes, and
qualification field coverage at a glance.⌉[

The Overview dashboard — sales funnel, lead outcomes, and qualification field coverage
at a glance.

[⌊Widget config — brand it once (logo, font, colours, persona) and it applies across
SalesBot, SupportBot, and Double Agent.⌉⌊Widget config — brand it once (logo, font,
colours, persona) and it applies across SalesBot, SupportBot, and Double Agent.⌉[

Widget config — brand it once (logo, font, colours, persona) and it applies across
SalesBot, SupportBot, and Double Agent.

## 安裝方式

 1. Sign up for a Handled account at [handled.support](https://www.handled.support)
    if you haven’t already.
 2. Install and activate this plugin.
 3. Go to Settings  Handled Chat.
 4. Copy your tenant slug and instance key from your Handled dashboard’s Widget Config
    page, and paste them in.
 5. Save. The chat widget will appear on your site.

## 常見問題集

### Do I need a Handled account?

Yes. This plugin only adds the widget to your site, it doesn’t include the AI or
any of the underlying setup. Sign up at handled.support first.

### Does this work with WooCommerce?

Yes, and it works on any WordPress site whether or not WooCommerce is installed.

### Where do I find my tenant slug and instance key?

In your Handled dashboard, under Widget Config, there’s an embed snippet with these
values already filled in.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Handled Chat〉的開發相關工作。

參與者

 *   [ steveg78 ](https://profiles.wordpress.org/steveg78/)

[將〈Handled Chat〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/handled-chat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/handled-chat/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/handled-chat/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/handled-chat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/handled-chat/)。

## 變更記錄

#### 1.0.0

 * Initial release.

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **1 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.8 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/handled-chat/)
 * 標籤:
 * [chat](https://tw.wordpress.org/plugins/tags/chat/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[lead generation](https://tw.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/handled-chat/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/handled-chat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/handled-chat/reviews/)

## 參與者

 *   [ steveg78 ](https://profiles.wordpress.org/steveg78/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/handled-chat/)