Title: Genchat &#8211; AI Chatbot for Customer Support
Author: wpmobo
Published: <strong>2025 年 5 月 30 日</strong>
Last modified: 2025 年 5 月 30 日

---

搜尋外掛

![](https://ps.w.org/genchat/assets/banner-772x250.png?rev=3303674)

![](https://ps.w.org/genchat/assets/icon-256x256.png?rev=3303674)

# Genchat – AI Chatbot for Customer Support

 由 [wpmobo](https://profiles.wordpress.org/wpmobo/) 開發

[下載](https://downloads.wordpress.org/plugin/genchat.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/genchat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/genchat/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/genchat/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/genchat/#developers)

 [技術支援](https://wordpress.org/support/plugin/genchat/)

## 外掛說明

GenChat AI is an advanced AI-powered chatbot designed to enhance customer interactions,
provide 24/7 automated support, and boost conversions. Powered by ChatGPT, GenChat
delivers instant, human-like responses, improving user experience and engagement.

With multilingual support, it communicates effortlessly in any language, making 
it ideal for global businesses. The chatbot can analyze post content, custom prompt
data, WooCommerce data to provide relevant answers, making it a smart knowledge 
assistant. It also features exit-intent popups and onsite retargeting, helping recover
up to 15% of abandoning visitors. Its WooCommerce compatibility helps suggest products,
answer queries

The fully customizable chat widget allows you to match your site’s branding with
ease—no coding required! Whether you’re running an eCommerce store, a blog, or a
support portal, GenChat AI is the perfect AI assistant for your business.

 * ✅ AI-Powered Instant Responses
 * ✅ Multilingual Support
 * ✅ WooCommerce Integration
 * ✅ Exit-Intent
 * ✅ Fully Customizable & Easy to Use

[👁️ **Visit**](https://wpmobo.com/genchat/) | [**🔗 Documentation**](https://wpmobo.com/documentation/docs/genchat/)

### Link Toolbar – Quick Access to Key Actions

The Link Toolbar feature lets site owners add a customizable link bar to the chatbot
header, providing users with quick access to essential actions:

📞 Phone Call – Instantly initiates a call when clicked.

💬 WhatsApp Chat – Opens WhatsApp for direct messaging.

📘 Facebook Link – Redirects users to a Facebook page, profile, or group.

📧 Email Link – Opens the default email app to send a message.

🔗 Custom Link – Add any URL for easy redirection.

This feature enhances user engagement and accessibility, making it easier for visitors
to connect with businesses in just one click! 🚀

### All Features List:

 * ✅ AI-Powered Smart Responses – Provides instant, human-like replies using ChatGPT
 * ✅ 24/7 Availability – Always active chatbot ensuring round-the-clock customer
   support.
 * ✅ Multilingual Support – Communicates in any language, making it ideal for global
   businesses.
 * ✅ Post Content Analysis – Generates AI-powered responses based on website content.
 * ✅ Exit-Intent & Onsite Retargeting – Recover up to 15% of abandoning visitors.
 * ✅ WooCommerce Compatibility – Answers product-related queries, recommends products,
   and reduces cart abandonment.
 * ✅ Pre-Defined & AI-Generated Responses – Use manual FAQs or let AI generate 
   smart replies.
 * ✅ Link Toolbar for Quick Contact – Add phone, WhatsApp, Facebook, email, or 
   custom links in the chatbot header.
 * ✅ Fully Customizable Chat Widget – Change colors, text, and branding to match
   your website.
 * ✅ User-Friendly Dashboard – Easy setup and control with no coding required.
 * ✅ Translation ready
 * ✅ Easy to use it in both Free and Premium WordPress Themes
 * ✅ Unlimited update

How to use:-
 very easy to use,after active plugin just go to Dashboard -> GenChat
Settings . You will find all settings to use.

### External services

This plugin connects to the OpenAI API to provide AI-powered chat responses and 
assistance.

What the service is and what it is used for:
 The plugin uses the [OpenAI API](https://api.openai.com)
to process user queries and generate AI-based responses. This service powers the
chatbot functionality within your website.

What data is sent and when:
 When a user interacts with the chatbot on your website,
the text input provided by the user is sent to the OpenAI API. The API returns a
response generated by the AI model, which is then displayed in the chat window. 
No personal data is collected or stored by the plugin during this process, unless
explicitly configured by the site admin to include such data.

**Service provider:**

 * OpenAI
 * [Terms of Service](https://openai.com/policies/terms-of-use/)
 * [Privacy Policy](https://openai.com/policies/privacy-policy/)

This connection is necessary for the plugin’s core AI functionality. If you do not
wish to use the OpenAI API, the AI features of the plugin will not function.

### Privacy Policy

Genchat uses [Appsero](https://appsero.com) SDK to collect some telemetry data upon
user’s confirmation. This helps us to troubleshoot problems faster & make product
improvements.

Appsero SDK **does not gather any data by default.** The SDK only starts gathering
basic telemetry data **when a user allows it via the admin notice**. We collect 
the data to ensure a great user experience for all our users.

Integrating Appsero SDK **DOES NOT IMMEDIATELY** start gathering data, **without
confirmation from users in any case.**

Learn more about how [Appsero collects and uses this data](https://appsero.com/privacy-policy/).

## 螢幕擷圖

 * [[
 * [[

## 安裝方式

**The easy way.**

Go to your WordPress Dashboard. Navigate to Plugins > Add New and then search for“
GenChat”. Click on Install and then Activate the Plugin.

That’s it, GenChat Plugin is now activated on your site!

**The hard way..**

Download “GenChat WordPress Plugin” and then extract the zip file and just drop 
the contents in the wp-content/plugins/ directory of your WordPress installation
and then activate the Plugin from Plugins page.

## 常見問題集

### Is this plugin compatable on latest wordpress ?

Yes

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Genchat – AI Chatbot for Customer Support〉的開發相關工作。

參與者

 *   [ wpmobo ](https://profiles.wordpress.org/wpmobo/)
 *   [ Rahi Saiful ](https://profiles.wordpress.org/rahi6039/)

[將〈Genchat – AI Chatbot for Customer Support〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/genchat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/genchat/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/genchat/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/genchat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/genchat/)。

## 變更記錄

#### 1.0.0

This is initial Release for Genchat

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **1 年前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.5 或更新版本 **
 *  已測試相容的 WordPress 版本 **6.8.5**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/genchat/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/genchat/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/genchat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/genchat/reviews/)

## 參與者

 *   [ wpmobo ](https://profiles.wordpress.org/wpmobo/)
 *   [ Rahi Saiful ](https://profiles.wordpress.org/rahi6039/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/genchat/)

## 贊助

想要支援這個外掛的發展嗎？

 [ 贊助這個外掛 ](https://wpmobo.com/)