Title: Fetchply &#8211; AI Chatbot and Live Chat
Author: Haroon Ahmad
Published: <strong>2026 年 8 月 23 日</strong>
Last modified: 2026 年 9 月 10 日

---

搜尋外掛

![](https://ps.w.org/fetchply/assets/banner-772x250.png?rev=3662589)

![](https://ps.w.org/fetchply/assets/icon-256x256.png?rev=3662589)

# Fetchply – AI Chatbot and Live Chat

 由 [Haroon Ahmad](https://profiles.wordpress.org/ranaharoon322/) 開發

[下載](https://downloads.wordpress.org/plugin/fetchply.1.0.5.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/fetchply/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/fetchply/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/fetchply/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/fetchply/#developers)

 [技術支援](https://wordpress.org/support/plugin/fetchply/)

## 外掛說明

Fetchply builds an AI chat agent from your own content, your pages, your files, 
and your Q&A, so it answers visitor questions in your words, around the clock.

This plugin is the WordPress half of that. It stays deliberately small and does 
three things:

 * **Puts the chat widget on your site.** Connect an agent and the widget appears
   for visitors. No theme edits, no script tags to paste.
 * **Connects your site in one click.** Sign in at fetchply.com, pick your agent,
   done. No API keys to copy between screens.
 * **Connects WooCommerce, optionally.** Approve read-only access on WooCommerce’s
   own screen and your agent can answer product and order questions.

#### Managed from your Fetchply dashboard

Everything beyond the widget lives in your dashboard, and the plugin links straight
to each page:

 * **Train your agent** on pages, files, and Q&A pairs.
 * **Customize the widget** colors, greeting, and chat behavior.
 * **Inbox** to read conversations and reply as your team.
 * **Analytics** for top questions and trends.

What you save there applies to your site automatically.

#### What the plugin stores on your site

Very little, on purpose: which agent is connected, its name, whether the widget 
is showing, and the date you approved WooCommerce access. The plugin stores no API
keys or passwords. Deleting it removes all four values.

#### Requirements

 * A Fetchply account. A free plan is available, and you can create the account 
   during the connect step.
 * WordPress 6.3 or newer, and PHP 7.4 or newer.
 * WooCommerce is optional, and only needed for product and order answers.

### External services

This plugin relies on Fetchply (fetchply.com), the service that runs your chat agent.
It cannot work without it.

**Chat widget.** Once your site is connected and the widget is on, public pages 
load the widget script from fetchply.com, and a visitor’s messages are sent to Fetchply
to generate replies. While the widget is off, or before you connect, the script 
is not loaded at all.

**Connecting your site.** Clicking Connect to Fetchply takes you to fetchply.com
to sign in and choose an agent. Your site address, the admin page to return to, 
and a one-time verification code are included so the connection can be matched back
to your site. Nothing is sent before you click Connect.

**WooCommerce (optional).** If you approve the request on WooCommerce’s own screen,
WooCommerce sends read-only API keys to Fetchply so your agent can look up products
and orders. You can revoke that access at any time.

Terms and privacy: [terms of service](https://fetchply.com/terms), [privacy policy](https://fetchply.com/privacy).

## 螢幕擷圖

[⌊Every conversation in one inbox. Your agent answers first, and your team can step
in at any point.⌉⌊Every conversation in one inbox. Your agent answers first, and
your team can step in at any point.⌉[

Every conversation in one inbox. Your agent answers first, and your team can step
in at any point.

[⌊See how many conversations your agent handled, how many it answered without you,
and what visitors ask most.⌉⌊See how many conversations your agent handled, how 
many it answered without you, and what visitors ask most.⌉[

See how many conversations your agent handled, how many it answered without you,
and what visitors ask most.

[⌊Everything your agent has learned in one place: your pages, your files, and your
own instant answers.⌉⌊Everything your agent has learned in one place: your pages,
your files, and your own instant answers.⌉[

Everything your agent has learned in one place: your pages, your files, and your
own instant answers.

[⌊Connect WooCommerce, WhatsApp, Instagram, Messenger, Slack, and more, so one agent
covers every channel.⌉⌊Connect WooCommerce, WhatsApp, Instagram, Messenger, Slack,
and more, so one agent covers every channel.⌉[

Connect WooCommerce, WhatsApp, Instagram, Messenger, Slack, and more, so one agent
covers every channel.

[⌊Set your agent's name, colors, greeting, and chat icon, with a live preview beside
you as you edit.⌉⌊Set your agent's name, colors, greeting, and chat icon, with a
live preview beside you as you edit.⌉[

Set your agent’s name, colors, greeting, and chat icon, with a live preview beside
you as you edit.

[⌊A built-in help center, so you can search the guides or just ask.⌉⌊A built-in 
help center, so you can search the guides or just ask.⌉[

A built-in help center, so you can search the guides or just ask.

## 安裝方式

 1. Go to **Plugins > Add New**, search for **Fetchply**, then install and activate.
    To install manually, upload the plugin folder to your plugins directory and activate
    it from **Plugins**.
 2. Click **Settings** beside Fetchply on the Plugins page, or open **Fetchply** in
    the admin menu.
 3. Click **Connect to Fetchply**. Setup opens in a new tab. Sign in or create a free
    account, then pick an existing agent or choose **Create a new agent**. After new-
    agent onboarding, Fetchply returns to WordPress and connects the agent automatically.
 4. Done. The widget is live, and the page shows **Connected to** your agent’s name.

For product and order answers, click **Connect WooCommerce** on the same page and
approve the read-only request. That button appears only when WooCommerce is active.

## 常見問題集

### Do I need a Fetchply account?

Yes. The agent runs on Fetchply. You can create a free one during the connect step.

### Do I have to paste code or edit my theme?

No. Connecting your site is the whole setup. The plugin adds the widget for you 
and works with any properly built theme.

### Who can connect or disconnect the site?

Only users who can manage site options, which normally means Administrators. Other
roles do not see the Fetchply menu.

### Where do I train my agent or restyle the widget?

In your dashboard. The **Manage on Fetchply** card links to **Train your agent**,**
Customize widget**, **Inbox**, and **Analytics**. What you save there applies automatically,
with nothing to re-save here.

### Can I hide the widget without disconnecting?

Yes. Untick **Show the chat widget on my site** and click **Save**. The status becomes**
Hidden** and visitors stop seeing it, while your connection and agent stay as they
were.

### Will it slow down my site?

The widget script loads in the footer and is deferred, so it does not hold up your
content. While hidden, or before you connect, nothing loads.

### The widget isn’t showing on my site.

Check three things in order. The page should say **Connected to** your agent’s name.**
Show the chat widget on my site** should be ticked and saved. Then clear your caching
or optimization plugin’s cache, since some strip or defer scripts they don’t recognize.
Caching is otherwise fine: the widget is a small script tag that cached pages serve
like any other asset. Clear the cache too if you restyled the widget and still see
the old look.

### What happens after I choose Create a new agent?

Fetchply opens the normal onboarding, including website setup and plan selection.
When you finish, the new agent is connected to this WordPress site automatically
and its chat widget is switched on. Keep setup in the same tab so the connection
can finish.

### I got “This connect link expired or did not match this browser session.”

Connect links are single use. New-agent setup must finish within 12 hours in the
same browser tab and signed-in WordPress administrator session; existing-agent selection
should be completed in that session too. If setup expired, click **Connect to Fetchply**
again. Your Fetchply agent is not deleted.

### I don’t see the WooCommerce card.

It appears only when your site is connected and WooCommerce is active. Otherwise
you will see **Connect your site to Fetchply and make sure WooCommerce is active
first.** Activate WooCommerce, finish connecting, then reload.

### WooCommerce said access was not approved.

That happens when the approval screen is declined or closed early. Nothing was shared
and nothing changed on your store. Click **Connect WooCommerce** to try again.

### How do I revoke WooCommerce access?

Two steps. In **WooCommerce > Settings > Advanced > REST API**, revoke the Fetchply
key. Then remove the store under **Integrations** in your dashboard. Your agent 
keeps working for everything else.

### What does Disconnect do?

It removes the widget and deletes the few settings the plugin saved. Your account,
agent, and training are untouched, so reconnecting is one click. To switch agents,
disconnect and connect again, choosing the agent you want. Revoking WooCommerce 
access is separate.

### What happens if I delete the plugin?

Every option it created is removed, leaving nothing in your database. Your Fetchply
account and agent are not affected.

### Can I use it on more than one site?

Yes. Install and connect it on each site. Several sites can share one agent, or 
each can have its own.

### Does it work on WordPress multisite?

Yes, one site at a time. Connect each site from its own Fetchply page. There is 
no network-wide setting.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Fetchply – AI Chatbot and Live Chat〉的開發相關工作。

參與者

 *   [ Haroon Ahmad ](https://profiles.wordpress.org/ranaharoon322/)

[將〈Fetchply – AI Chatbot and Live Chat〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/fetchply)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/fetchply/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/fetchply/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/fetchply/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/fetchply/)。

## 變更記錄

#### 1.0.5

 * Connect to Fetchply now opens in a new tab, keeping your WordPress settings page
   available.
 * A new agent created through normal onboarding now connects back to WordPress 
   automatically and switches the widget on.

#### 1.0.4

 * Creating an agent from the connect screen now opens the normal Fetchply onboarding
   instead of using a separate WordPress setup path.
 * Added a Settings shortcut beside Fetchply on the installed Plugins page.

#### 1.0.3

 * Confirmed compatibility with WordPress 7.1.
 * Clearer setup steps, more troubleshooting answers, and screenshots added to this
   page. No change to how the plugin works.

#### 1.0.1

 * Initial public release: one-click site connect, chat widget embed, optional WooCommerce
   connection, and dashboard shortcuts.
 * Security: connect and WooCommerce callbacks verify a WordPress nonce, the administrator’s
   permissions, and a one-time connection code before saving anything.

## 中繼資料

 *  版本 **1.0.5**
 *  最後更新 **2 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.3 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1.2**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/fetchply/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://tw.wordpress.org/plugins/tags/woocommerce/)
 *  [進階檢視](https://tw.wordpress.org/plugins/fetchply/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/fetchply/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/fetchply/reviews/)

## 參與者

 *   [ Haroon Ahmad ](https://profiles.wordpress.org/ranaharoon322/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/fetchply/)