外掛說明
WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes.
Features:
- Automated WhatsApp notification when a customer places an order (Processing status).
- Automated WhatsApp notification when an order is shipped (custom “Shipped” status included).
- Automated WhatsApp notification when an order is completed.
- Automated WhatsApp notification when an order is cancelled.
- Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay.
- Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions!
- Dynamic message templates with placeholders (
[order_id],[first_name],[last_name],[total],[phone]). - Built-in setup wizard for quick onboarding.
- Multi-language support (English / Turkish).
For more details: FC Plugins
External services
This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used:
UltraMsg
This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway.
- What data is sent: The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total).
- When data is sent: Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status.
- Service website: https://ultramsg.com
- Terms of Use: https://ultramsg.com/terms-conditions.php
- Privacy Policy: https://ultramsg.com/privacy-policy.php
Twilio
This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers.
- What data is sent: The customer’s phone number and the message text (same as above).
- When data is sent: Same conditions as UltraMsg, when Twilio is selected as the active API provider.
- Service website: https://www.twilio.com
- Terms of Use: https://www.twilio.com/en-us/legal/tos
- Privacy Policy: https://www.twilio.com/en-us/legal/privacy
安裝方式
- Upload the plugin zip file via
Settings -> Plugins -> Add New -> Upload Plugin. - Activate the plugin.
- Follow the Setup Wizard that appears after activation, or go to the “FCNet WA Alerts” panel in the WordPress admin menu.
- Navigate to the “API Settings” tab and enter your UltraMsg or Twilio credentials.
- In the “Message Templates” section, define your messages.
常見問題集
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Which API providers are supported?
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Currently, we support UltraMsg (one of the most affordable global WhatsApp gateways) and Twilio. Simply get your Token and Instance ID from UltraMsg to start sending messages instantly.
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Do I pay the plugin per message?
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No! You pay the message/data fees directly to your chosen API provider (e.g., UltraMsg). This is significantly cheaper than standard SMS gateways!
使用者評論
這個外掛目前沒有任何使用者評論。
參與者及開發者
變更記錄
1.1.1
- Fixed sanitization callback for multi-line settings options.
- Fixed broken UltraMsg Terms & Privacy Policy URLs in documentation.
1.1.0
- Renamed plugin to “FCNet Order Alerts & Chat for WooCommerce”.
- All notification types (processing, shipped, completed, cancelled) are now fully available.
- All widget customization options (alignment, tooltip, delay) are now fully available.
- Properly enqueued all CSS and JS assets using WordPress standards.
- Applied proper prefixing (fcnet_oac_) to all declarations, globals and stored data.
- Added external services documentation.
1.0.0
- Initial release.
- UltraMsg and Twilio integration coded.
- Tabbed settings interface added.
- Frontend WhatsApp floating widget added.
- Added full i18n support (English/Turkish).