Title: FAQlue – Searchable FAQ that learns from visitor questions
Author: faqlue
Published: <strong>2026 年 10 月 6 日</strong>
Last modified: 2026 年 10 月 6 日

---

搜尋外掛

![](https://ps.w.org/faqlue/assets/banner-772x250.png?rev=3730523)

![](https://ps.w.org/faqlue/assets/icon-256x256.png?rev=3730523)

# FAQlue – Searchable FAQ that learns from visitor questions

 由 [faqlue](https://profiles.wordpress.org/faqlue/) 開發

[下載](https://downloads.wordpress.org/plugin/faqlue.1.1.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/faqlue/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/faqlue/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/faqlue/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/faqlue/#developers)

 [技術支援](https://wordpress.org/support/plugin/faqlue/)

## 外掛說明

Most FAQ plugins give you an accordion and leave the rest to you. FAQlue also tells
you what’s missing.

Visitors search your FAQ and find the answer while they type, also with other words
than yours (“money back” finds your returns answer). When the answer isn’t there,
they ask. You get the question by email with an answer drafted from your own site.
Reply YES and it’s live. Reply with your own words to change it. Nothing goes live
without your YES.

**Free up to 8 answers.** Start at [faqlue.com/start](https://faqlue.com/start):
fill in your website and email address, click the confirmation link, and the first
three questions your visitors are likely to ask arrive in your inbox, each with 
a drafted answer.

#### What you get

 * **FAQlue block** for the block editor, with your real questions in the editor
   preview
 * **FAQ tab on WooCommerce product pages**, switched on with one checkbox
 * **Search while typing**, with typos and other words for the same thing
 * **New questions by email** with a drafted answer: reply YES to publish
 * **Popular questions rise** to the top by themselves, from what visitors open
 * **Answers in the page itself** for search engines and AI assistants that don’t
   run JavaScript, with FAQPage structured data. Visitors see only the live FAQ.
 * **No dashboard, no login**: everything runs by email
 * About 5 KB on your page, loaded only where the FAQ is

#### Free and paid

 * **Free:** up to 8 published answers, the standard look, a small “Powered by FAQlue”
   line. Questions keep reaching you by email.
 * **Paid:** unlimited answers, your own colour, font and corner radius, no “Powered
   by” line. €29 a month (excl. VAT) for early customers, €49 after.

### External services

This plugin shows your FAQ from FAQlue (faqlue.com). It is needed to show the FAQ.

 * What it loads: the widget script from https://faqlue.com/embed.js, and your published
   questions and answers from https://faqlue.com/api/faq/ (in the visitor’s browser,
   and by your server for the copy in the page, cached for an hour).
 * What is sent: the FAQ ID; the visitor’s search terms and opened questions (to
   rank questions); and a question, only when a visitor submits one. No cookies,
   no names or email addresses of visitors.
 * When: only on pages with the FAQlue block, the shortcode or the product tab.
 * If you fill in a font (paid plan), the widget loads that font from Google Fonts(
   fonts.googleapis.com), which receives the visitor’s IP address. Leave the font
   empty to avoid this.

FAQlue: [Terms](https://faqlue.com/terms), [Privacy](https://faqlue.com/privacy).

Google Fonts: [Privacy](https://policies.google.com/privacy).

## 螢幕擷圖

[⌊The FAQ as a tab on a WooCommerce product. "Money back" finds the returns answer.⌉⌊
The FAQ as a tab on a WooCommerce product. "Money back" finds the returns answer
.⌉[

The FAQ as a tab on a WooCommerce product. “Money back” finds the returns answer.

[⌊A question your FAQ couldn't answer arrives by email, with a drafted answer.⌉⌊
A question your FAQ couldn't answer arrives by email, with a drafted answer.⌉[

A question your FAQ couldn’t answer arrives by email, with a drafted answer.

[⌊Reply YES and the answer is live in your FAQ, marked New.⌉⌊Reply YES and the answer
is live in your FAQ, marked New.⌉[

Reply YES and the answer is live in your FAQ, marked New.

[⌊The FAQlue block in the editor, with your real questions in the preview.⌉⌊The 
FAQlue block in the editor, with your real questions in the preview.⌉[

The FAQlue block in the editor, with your real questions in the preview.

[⌊Settings: FAQ ID, look, answers in the page and the WooCommerce product tab.⌉⌊
Settings: FAQ ID, look, answers in the page and the WooCommerce product tab.⌉[

Settings: FAQ ID, look, answers in the page and the WooCommerce product tab.

## 適用於區塊編輯器

這個外掛提供 1 個可供區塊編輯器使用的區塊。

 *   FAQlue FAQ Your searchable FAQ. Questions it can't answer reach you by email
   with a drafted answer.

## 安裝方式

 1. Install and activate the plugin.
 2. No FAQ ID yet? Start free at [faqlue.com/start](https://faqlue.com/start).
 3. Go to Settings > FAQlue and fill in your FAQ ID.
 4. Add the **FAQlue FAQ** block where the FAQ should appear. Or use the shortcode `[
    faqlue]`, or switch on the WooCommerce product tab under Settings > FAQlue.

To show a different FAQ in one place: fill in another FAQ ID in the block settings,
or use `[faqlue context="other-faq-id"]`.

## 常見問題集

### Is it free?

Yes, up to 8 published answers, with the standard look and a small “Powered by FAQlue”
line. The paid plan removes the limit and the line, and styles the FAQ to your site.

### Where do I write and approve answers?

In your inbox. When a visitor asks something new, you get one email with a drafted
answer from your own site. Reply YES to publish it, reply with your own text to 
change it, or NO to skip it.

### Does it work with WooCommerce?

Yes. Switch on “Show the FAQ as a tab on every product page” under Settings > FAQlue,
or put the block on any page, such as your shipping or customer service page.

### Can search engines and AI assistants read my answers?

Yes. The plugin also prints the published answers in the page, with FAQPage structured
data, for crawlers that don’t run JavaScript. Visitors see only the live FAQ: the
copy is removed as soon as it loads. You can switch this off under Settings > FAQlue.

### Does it slow my site down?

The script is about 5 KB and loads asynchronously, only where the FAQ is. The answers
for the page copy are cached for an hour.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈FAQlue – Searchable FAQ that learns from visitor questions〉
的開發相關工作。

參與者

 *   [ faqlue ](https://profiles.wordpress.org/faqlue/)

[將〈FAQlue – Searchable FAQ that learns from visitor questions〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/faqlue)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/faqlue/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/faqlue/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/faqlue/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/faqlue/)。

## 變更記錄

#### 1.1.0

 * FAQlue block for the block editor, with your published questions in the preview.
 * WooCommerce: the FAQ as a tab on every product page.
 * Answers in the page for search engines and AI assistants, with FAQPage structured
   data. Removed for visitors as soon as the live FAQ loads.
 * Requires WordPress 6.3 or later.

#### 1.0.0

 * First release: settings screen and `[faqlue]` shortcode.

## 中繼資料

 *  版本 **1.1.0**
 *  最後更新 **2 天前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.3 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1.3**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/faqlue/)
 * 標籤:
 * [customer service](https://tw.wordpress.org/plugins/tags/customer-service/)[faq](https://tw.wordpress.org/plugins/tags/faq/)
   [faq block](https://tw.wordpress.org/plugins/tags/faq-block/)[faq search](https://tw.wordpress.org/plugins/tags/faq-search/)
   [woocommerce faq](https://tw.wordpress.org/plugins/tags/woocommerce-faq/)
 *  [進階檢視](https://tw.wordpress.org/plugins/faqlue/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/faqlue/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/faqlue/reviews/)

## 參與者

 *   [ faqlue ](https://profiles.wordpress.org/faqlue/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/faqlue/)