Title: FALA — AI Customer Service Agent
Author: elav8
Published: <strong>2026 年 8 月 18 日</strong>
Last modified: 2026 年 9 月 17 日

---

搜尋外掛

![](https://ps.w.org/fala-agent/assets/banner-772x250.png?rev=3653703)

![](https://ps.w.org/fala-agent/assets/icon-256x256.png?rev=3653380)

# FALA — AI Customer Service Agent

 由 [elav8](https://profiles.wordpress.org/elav8/) 開發

[下載](https://downloads.wordpress.org/plugin/fala-agent.1.0.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/fala-agent/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/fala-agent/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/fala-agent/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/fala-agent/#developers)

 [技術支援](https://wordpress.org/support/plugin/fala-agent/)

## 外掛說明

Fala (by ELAV8) is a voice-first AI customer-service agent for your website.

This plugin connects your WordPress site to the **Fala service** (hosted at [fala.elav8.ai](https://fala.elav8.ai)).
After you activate it and paste your agent key:

 1. Open **Settings  Fala Agent**
 2. Paste the **agent key** from your [Fala dashboard](https://fala.elav8.ai) (Build
    Widgets, or the install guide)
 3. Save — your agent appears on every public page

No theme file edits. Survives theme updates. Works with most caching plugins (purge
cache after install if the agent does not appear immediately).

#### Requirements

 * A free or paid [Fala](https://fala.elav8.ai) workspace
 * Your widget **agent key** (public embed key)

#### External service

This is a SaaS connector. When an agent key is saved, the plugin loads Fala’s official
loader script from your configured script origin (default `https://fala.elav8.ai/
widget.js`) and visitor chat/voice traffic is handled by Fala’s servers according
to your plan and settings.

 * [Fala Terms](https://fala.elav8.ai/terms)
 * [Fala Privacy Policy](https://fala.elav8.ai/privacy)

Saving an agent key under **Settings  Fala Agent** is your explicit consent to load
that service on the public site. No script is injected until a key is present. The
plugin does not inject “powered by” credit links.

## 螢幕擷圖

[⌊Settings → Fala Agent — paste your agent key⌉⌊Settings → Fala Agent — paste your
agent key⌉[

Settings  Fala Agent — paste your agent key

[⌊Public site with the Fala launcher (front-end only)⌉⌊Public site with the Fala
launcher (front-end only)⌉[

Public site with the Fala launcher (front-end only)

[⌊Fala dashboard install guide for WordPress⌉⌊Fala dashboard install guide for WordPress⌉[

Fala dashboard install guide for WordPress

## 安裝方式

 1. In WordPress go to **Plugins  Add New**
 2. Search for **Fala** (or upload this plugin’s zip)
 3. Click **Install Now**, then **Activate**
 4. Go to **Settings  Fala Agent** and paste your agent key from the Fala dashboard
 5. Visit your **public** site (not wp-admin) and confirm the agent launcher appears

## 常見問題集

### Where do I get the agent key?

Sign in at [fala.elav8.ai](https://fala.elav8.ai), open **Build  Widgets**, or ask
Fala’s Architect to show the install guide. Copy the public key (not your login 
password).

### The agent does not appear

 * Confirm the key is saved under **Settings  Fala Agent**
 * Confirm your theme calls `wp_footer()` (almost all themes do)
 * Purge any page cache / CDN cache
 * View the **public** front-end, not the WordPress admin
 * If you set **allowed domains** in Fala, make sure your site hostname is listed

### Can I use a one-click zip from the Fala dashboard?

Yes. The dashboard can download a pre-configured zip of this same plugin with your
key filled in. After WordPress.org listing, prefer installing from the directory
and pasting the key.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈FALA — AI Customer Service Agent〉的開發相關工作。

參與者

 *   [ elav8 ](https://profiles.wordpress.org/elav8/)

[將〈FALA — AI Customer Service Agent〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/fala-agent)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/fala-agent/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/fala-agent/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/fala-agent/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/fala-agent/)。

## 變更記錄

#### 1.0.0

 * Initial release: settings page, agent key, site-wide footer inject via wp_enqueue_script.

## 中繼資料

 *  版本 **1.0.0**
 *  最後更新 **6 天前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 5.8 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.0.6**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/fala-agent/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [customer service](https://tw.wordpress.org/plugins/tags/customer-service/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [voice](https://tw.wordpress.org/plugins/tags/voice/)
 *  [進階檢視](https://tw.wordpress.org/plugins/fala-agent/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/fala-agent/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/fala-agent/reviews/)

## 參與者

 *   [ elav8 ](https://profiles.wordpress.org/elav8/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/fala-agent/)