DIYVA Voice Survey

外掛說明

The DIYVA WordPress plugin allows the integration of engaging voice-based customer dialogs and surveys that can be added directly to your WordPress site. It can be used for gathering customer satisfaction, product reviews, and questionnaires on any topic. Voice provides a frictionless and easy interface for customers to quickly provide their opinions about your service.

Use the DIYVA Application to easily create and customize voice-based customer surveys and dialogs. Then link to your survey or dialog from the DIYVA plugin. Customer responses are recorded and accessible to you from the DIYVA application. Individual responses can be viewed, and an analytical dashboard that provides a summary of all responses. Dialogs can be updated at any time. Conditional flow dialogs can be defined where the answers to one question can determine the responses and the next questions to ask. FAQ-based voice dialogs are also supported where customers can ask questions using their voice, and the best matching answer is provided as a voice response.

To learn more about creating DIYVA voice-based surveys, see our how-to guide

Shortcodes

[diyva_voice_dialog]

螢幕擷圖

  • Plugin main screen
  • Dialog settings page
  • Display settings page
  • Query Parameters settings page

安裝方式

From Dashboard ( WordPress admin )

  • plugins -> Add New
  • search for ‘diyva voice survey’
  • click on Install Now and then Active.

using FTP or similar

  • Unzip “diyva-voice-survey” file and
  • Upload “diyva-voice-survey” folder to the “/wp-content/plugins/” directory.
  • Activate the plugin through the “Plugins” menu in WordPress.

常見問題集

How do I get started?

Visit our website to create an account and the questions you want to ask your users. This will create a web-based dialog and provide a link that you can use as input to the plugin. In addition, you can provide a list of locations on the site where the plugin can be invoked.

What kind of conversations can I create?

Customer surveys and feedback are popular dialogs. However, you can use it in a variety of scenarios and industry domains to remain engaged with your customers, offer help and seek their input. Please use the dialog builder to create rich interactions and wrap that link in an easy-to-use plugin that you can add to your WordPress site.

What are the inputs to the plugin at the time of creation?

The web URL link to the conversational dialog is the primary input to the plugin.

What are the inputs to the plugin at the time of invocation?

Contextual information based on the user’s logged in details or placement in the site can also be passed in as query parameters (Ex. customer Id, Product SKU, page link, and more)

使用者評論

2021 年 12 月 12 日
Great UI and dashboard! Easy to use! It has unique features like the AI voice recognition which I couldn't find anywhere else. I would definitely recommend it. It was helpful for my user feedback and customer questionnaire. 10/10 would recommend.
閱讀全部 1 則使用者評論

參與者及開發者

以下人員參與了開源軟體〈DIYVA Voice Survey〉的開發相關工作。

參與者

將〈DIYVA Voice Survey〉外掛本地化為台灣繁體中文版

對開發相關資訊感興趣?

任何人均可瀏覽程式碼、查看 SVN 存放庫,或透過 RSS 訂閱開發記錄