Title: DearDocs – Documentation, Knowledge Base, Help Center & FAQs Author: codersuraz Published: 2025 年 12 月 7 日 Last modified: 2026 年 1 月 16 日 --- 搜尋外掛 ![](https://ps.w.org/deardocs/assets/banner-772x250.png?rev=3433377) ![](https://ps.w.org/deardocs/assets/icon-256x256.png?rev=3423396) # DearDocs – Documentation, Knowledge Base, Help Center & FAQs 由 [codersuraz](https://profiles.wordpress.org/codersuraz/) 開發 [下載](https://downloads.wordpress.org/plugin/deardocs.1.0.25.zip) * [詳細資料](https://tw.wordpress.org/plugins/deardocs/#description) * [使用者評論](https://tw.wordpress.org/plugins/deardocs/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/deardocs/#installation) * [開發資訊](https://tw.wordpress.org/plugins/deardocs/#developers) [技術支援](https://wordpress.org/support/plugin/deardocs/) ## 外掛說明 DearDocs is the ultimate **Documentation Plugin for WordPress**, designed to help you build a professional **Knowledge Base**, **Help Center**, or **Support Wiki** in minutes. Whether you need to create **Technical Documentation**, **Product User Manuals**, or an extensive **FAQ** section, DearDocs provides a sleek, searchable interface that your users will love. With its AJAX-powered search and hierarchical organization, it transforms your standard WordPress site into a comprehensive **Self-Service Support Center**. Reduce support tickets by empowering your customers to find answers fast using a high-performance** Documentation Knowledge Base**. ### Key Features * **⚡ Instant AJAX Documentation Search**: A lightning-fast help center search that suggests documentation articles as users type. * **📚 Hierarchical Knowledge Base**: Organize your **support docs** effectively with unlimited categories and subcategories for a structured **wiki** experience. * **📑 Table of Contents (TOC)**: Automatically generate a Table of Contents for your long **documentation articles** and technical guides. * **🧱 Gutenberg Documentation Block**: Display your **documentation grid** anywhere using the native Gutenberg block with 4 professional layout designs. * **🔍 SEO Optimized Support Docs**: Built with SEO best practices. Semantic HTML and heading structures help your **Knowledge Base** rank higher in search results. * **🎨 Powerful Customization**: Adjust your **help center** sidebar width, content layout, and colors directly from the settings panel. * **🧩 Shortcode Support**: Use `[deardocs]`, `[deardocs_search]`, `[deardocs_toc]`, and `[deardocs_faq]` to place your **knowledge base** anywhere. * **📱 Mobile Responsive Help Desk**: A fully responsive design ensures your ** product docs** look stunning on mobile, tablet, and desktop. * **🛠 Developer Friendly Wiki**: Highly extensible with hooks (`deardocs_before_content`, etc.) and template overrides for a custom **support portal**. Perfect for creating: * Product Documentation & User Manuals * Company Knowledge Bases & Internal Wikis * Customer Support Centers & Help Desks * API Documentation& Developer Portals * Searchable FAQ Pages ## 螢幕擷圖 [⌊Documentation list view⌉⌊Documentation list view⌉[ Documentation list view [⌊Documentation category view⌉⌊Documentation category view⌉[ Documentation category view [⌊Documentation search results⌉⌊Documentation search results⌉[ Documentation search results ## 適用於區塊編輯器 這個外掛提供 1 個可供 Gutenberg/區塊編輯器使用的區塊。 * DearDocs Grid ## 安裝方式 1. Install by searching “deardocs” in the WordPress Plugins Admin Dashboard OR manually download from the WordPress.org plugin repository. 2. If manually downloaded, upload the plugin via your WordPress Dashboard > Plugins > Add New > Upload Plugin. 3. Activate the plugin. 4. Go to the “Deardocs” menu to create categories and posts. You can organize and reorder items using the drag-and-drop options. 5. Use the `[deardocs]` shortcode to display the documentation category grid on your desired page. ## 常見問題集 ### How do I create my first documentation? Go to Deardocs > Add New in your WordPress admin to create your first documentation page. ### Can I organize my documentation into categories? Yes, you can create categories and subcategories to organize your documentation. ### If the docs pages are not displaying or 404 is displayed? Go to WordPress Settings -> Permalinks and click “Save Changes”. ## 使用者評論 ![](https://secure.gravatar.com/avatar/9b0eaf8ac0087d41bf180b9aeee334db29f3343deed43542f725526a553f2f7f? s=60&d=retro&r=g) ### 󠀁[useful, lightweight plugin that works well](https://wordpress.org/support/topic/useful-lightweight-plugin-that-works-well/)󠁿 [kentyloom](https://profiles.wordpress.org/kentyloom/) 2026 年 1 月 11 日 This is a useful, lightweight plugin that works well, though it still feels like it has room to grow. ![](https://secure.gravatar.com/avatar/560523cdb94bf6365f4faffcd0fb9ff094dfc0224731fb2bc64666350e40bf27? s=60&d=retro&r=g) ### 󠀁[Does the Job](https://wordpress.org/support/topic/does-the-job-1074/)󠁿 [Karma Softudio](https://profiles.wordpress.org/karmasoftudio/) 2025 年 12 月 18 日 I like that it does not try to do too much, simple and easy to use. [ 閱讀全部 2 則使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/) ## 參與者及開發者 以下人員參與了開源軟體〈DearDocs – Documentation, Knowledge Base, Help Center & FAQs〉的開發相關工作。 參與者 * [ codersuraz ](https://profiles.wordpress.org/codersuraz/) [將〈DearDocs – Documentation, Knowledge Base, Help Center & FAQs〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/deardocs) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/deardocs/)、查看 [SVN 存放庫](https://plugins.svn.wordpress.org/deardocs/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/deardocs/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/deardocs/)。 ## 變更記錄 #### 1.0.25 * Docs manager UI enhancement #### 1.0.23 * Added support for help assistant * Added settings page UI enhancement #### 1.0.22 * Added Gutenberg Block support for Documentation Grid with 4 layout options * Improved permissions for “Add New Doc” menu for Editors and Authors #### 1.0.21 * Fixed issue with meta data not being saved in editor * Tags are now visible in the single doc page * UI Improvements #### 1.0.20 * Added FAQ Builder feature with `[deardocs_faq]` shortcode * Added new Question/Answer repeater for FAQs #### 1.0.19 * Added “Add New Doc” button for quick creation of new docs * Enhanced plugin description and documentation * Added doc feedback feature * Added navigation links for previous and next docs #### 1.0.18 * Refactored code * Fixed unescaped output #### 1.0.17 * Fixed issue with doc category card #### 1.0.16 * Removed migration feature and updated admin UI styles ## 中繼資料 * 版本 **1.0.25** * 最後更新 **6 個月前** * 啟用安裝數 **少於 10 次** * WordPress 版本需求 ** 5.6 或更新版本 ** * 已測試相容的 WordPress 版本 **6.9.4** * PHP 版本需求 ** 7.4 或更新版本 ** * 語言 * [English (US)](https://wordpress.org/plugins/deardocs/) * 標籤: * [documentation](https://tw.wordpress.org/plugins/tags/documentation/)[faqs](https://tw.wordpress.org/plugins/tags/faqs/) [help center](https://tw.wordpress.org/plugins/tags/help-center/)[knowledge base](https://tw.wordpress.org/plugins/tags/knowledge-base/) [support](https://tw.wordpress.org/plugins/tags/support/) * [進階檢視](https://tw.wordpress.org/plugins/deardocs/advanced/) ## 評分 5 星，滿分為 5 星 * [ 2 個 5 星使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/?filter=5) * [ 0 個 4 星使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/?filter=4) * [ 0 個 3 星使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/?filter=3) * [ 0 個 2 星使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/?filter=2) * [ 0 個 1 星使用者評論 ](https://wordpress.org/support/plugin/deardocs/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/deardocs/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/deardocs/reviews/) ## 參與者 * [ codersuraz ](https://profiles.wordpress.org/codersuraz/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/deardocs/)