Title: Clanker Support — AI Chat & Customer Support Widget Author: bidbogs Published: 2026 年 7 月 7 日 Last modified: 2026 年 7 月 7 日 --- 搜尋外掛 ![](https://ps.w.org/clanker-support/assets/banner-772x250.png?rev=3599522) ![](https://ps.w.org/clanker-support/assets/icon.svg?rev=3599522) # Clanker Support — AI Chat & Customer Support Widget 由 [bidbogs](https://profiles.wordpress.org/bidbogs/) 開發 [下載](https://downloads.wordpress.org/plugin/clanker-support.1.0.1.zip) * [詳細資料](https://tw.wordpress.org/plugins/clanker-support/#description) * [使用者評論](https://tw.wordpress.org/plugins/clanker-support/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/clanker-support/#installation) * [開發資訊](https://tw.wordpress.org/plugins/clanker-support/#developers) [技術支援](https://wordpress.org/support/plugin/clanker-support/) ## 外掛說明 [Clanker Support](https://clankersupport.com) puts an AI support agent on your WordPress site. Visitors get streaming answers sourced from your knowledge base, can escalate to a human when the AI isn’t enough, and replies you send from the dashboard inbox( or by email) appear in the widget live. #### Features * **One-minute setup** — install, paste your project key under Settings Clanker Support, done. The launcher bubble appears on every page. * **Answers from your knowledge base** — feed it docs URLs, text snippets, and hand-written Q&A in the dashboard; the AI answers with that context. * **Human handoff** — configure how many messages a visitor sends before “Talk to a human” appears; escalations notify you by email and Slack. * **Live operator replies** — answer from the dashboard inbox or simply reply to the notification email; either way the visitor sees it in the widget. * **Floating bubble or inline** — use the site-wide bubble, the `[clanker_support]` shortcode to embed the chat inside a page (e.g. Contact), or both. * **Brand color** — match the launcher and chat bubbles to your site, straight from the settings page. * **Connection check** — the settings page verifies your project key against the API and tells you when something is misconfigured. * **Open source & self-hostable** — the whole platform is open source ([theopenco/llmchat](https://github.com/theopenco/llmchat)); point the API URL setting at your own deployment if you self-host. #### External services This plugin is a connector for the Clanker Support service. When enabled, it loads the widget script from your configured Clanker Support API origin (`https://api. clankersupport.com` by default) on your site’s public pages, and messages that visitors type into the widget are sent to that service to generate answers and manage conversations. The settings page additionally makes a server-side request to the same API origin to verify your project key. No visitor data is sent until a visitor interacts with the widget. * Service: [Clanker Support](https://clankersupport.com) * [Terms of use](https://clankersupport.com/terms-of-use) * [Privacy policy](https://clankersupport.com/privacy-policy) If you self-host Clanker Support, all of the above requests go to your own deployment instead. ## 螢幕擷圖 [⌊Settings → Clanker Support: connection status, widget appearance, and self-hosting options.⌉⌊Settings → Clanker Support: connection status, widget appearance, and self-hosting options.⌉[ Settings Clanker Support: connection status, widget appearance, and self-hosting options. [⌊The floating support bubble answering a visitor from the knowledge base.⌉⌊The floating support bubble answering a visitor from the knowledge base.⌉[ The floating support bubble answering a visitor from the knowledge base. [⌊Inline chat embedded in a page with the [clanker_support] shortcode.⌉⌊Inline chat embedded in a page with the [clanker_support] shortcode.⌉[ Inline chat embedded in a page with the [clanker_support] shortcode. [⌊The dashboard inbox where escalated conversations land.⌉⌊The dashboard inbox where escalated conversations land.⌉[ The dashboard inbox where escalated conversations land. ## 安裝方式 #### From the plugin directory 1. In your WordPress admin, go to Plugins Add New and search for “Clanker Support”. 2. Install and activate the plugin. 3. In your [Clanker Support dashboard](https://app.clankersupport.com), copy your project’s public key (Project Embed). 4. In WordPress, go to Settings Clanker Support, paste the key, and save. #### Manual installation 1. Download the plugin ZIP. 2. In your WordPress admin, go to Plugins Add New Upload Plugin, choose the ZIP, and activate. 3. Configure it under Settings Clanker Support as above. The support bubble now shows on every page. To embed the chat inline instead, add the `[clanker_support]` shortcode to any page or post (optional attributes: `width`,` height`). ## 常見問題集 ### Do I need a Clanker Support account? Yes — the plugin connects your site to a Clanker Support project. Create one at [clankersupport.com](https://clankersupport.com) (there’s a free way to try it), or self-host the open-source platform and point the plugin at your own deployment. ### Is the project key secret? No — it is the same public key the script embed uses and is safe to expose in your site’s HTML. ### Can I use my own self-hosted deployment? Yes. Clanker Support is open source. Set the API URL under Settings Clanker Support to your own deployment’s API origin. ### Does the widget slow my site down? No. The script loads asynchronously and renders after the page is interactive, so it does not block rendering. Nothing loads in the admin area. ### Can I put the chat inside a page instead of the floating bubble? Yes — add the `[clanker_support]` shortcode to any page or post. It accepts optional` width` and `height` attributes and works even when the site-wide floating bubble is turned off. ### Where do escalated conversations go? Escalations notify the email address and/or Slack webhook configured on your project in the dashboard. Replying to the notification email threads your answer straight back into the visitor’s widget. ### What data does the plugin store in WordPress? Only its settings (one option) and a short-lived connection-status cache (one transient). Conversations live in your Clanker Support project, not in your WordPress database. Uninstalling removes both stored values. ## 使用者評論 這個外掛目前沒有任何使用者評論。 ## 參與者及開發者 以下人員參與了開源軟體〈Clanker Support — AI Chat & Customer Support Widget〉的開發 相關工作。 參與者 * [ bidbogs ](https://profiles.wordpress.org/bidbogs/) [將〈Clanker Support — AI Chat & Customer Support Widget〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/clanker-support) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/clanker-support/)、 查看 [SVN 存放庫](https://plugins.svn.wordpress.org/clanker-support/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/clanker-support/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/clanker-support/)。 ## 變更記錄 #### 1.0.1 * Removed the manual load_plugin_textdomain() call — WordPress loads plugin translations automatically since 4.6. #### 1.0.0 * Initial release: floating widget bubble, `[clanker_support]` inline shortcode, brand color, escalation threshold, self-host API URL, and a live connection check on the settings page. ## 中繼資料 * 版本 **1.0.1** * 最後更新 **2 個月前** * 啟用安裝數 **少於 10 次** * WordPress 版本需求 ** 5.8 或更新版本 ** * 已測試相容的 WordPress 版本 **7.0.4** * PHP 版本需求 ** 7.4 或更新版本 ** * 語言 * [English (US)](https://wordpress.org/plugins/clanker-support/) * 標籤: * [AI](https://tw.wordpress.org/plugins/tags/ai/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/) [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://tw.wordpress.org/plugins/tags/helpdesk/) [live chat](https://tw.wordpress.org/plugins/tags/live-chat/) * [進階檢視](https://tw.wordpress.org/plugins/clanker-support/advanced/) ## 評分 這個項目尚無任何評論記錄。 [撰寫評分](https://wordpress.org/support/plugin/clanker-support/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/clanker-support/reviews/) ## 參與者 * [ bidbogs ](https://profiles.wordpress.org/bidbogs/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/clanker-support/)