Title: CINNOX plugin
Author: CINNOX
Published: <strong>2022 年 3 月 8 日</strong>
Last modified: 2023 年 8 月 21 日

---

搜尋外掛

![](https://ps.w.org/cinnox/assets/banner-772x250.png?rev=2691911)

這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個
外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

![](https://ps.w.org/cinnox/assets/icon.svg?rev=2691911)

# CINNOX plugin

 由 [CINNOX](https://profiles.wordpress.org/cinnox/) 開發

[下載](https://downloads.wordpress.org/plugin/cinnox.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/cinnox/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/cinnox/#reviews)
 * [開發資訊](https://tw.wordpress.org/plugins/cinnox/#developers)

 [技術支援](https://wordpress.org/support/plugin/cinnox/)

## 外掛說明

Use the CINNOX plugin to instantly add live call and chat functions on your WordPress
website and promptly answer your online customers’ enquiries.

### CINNOX WordPress Plugin

CINNOX is centred around flexibility, efficiency, and reliability, which is achieved
through constantly sought ways of expanding the reach and intensifying customer 
solutions. CINNOX provides you with the platform as your WordPress plugin, letting
you attend to your customers’ needs more effectively.

When you install the CINNOX plugin on your WordPress website, you and your agents
will have 24/7 engagement with your customers. CINNOX smoothens the flow of inquiries
by distributing them to multiple destinations depending on time and availability.
In cases where your customers cannot reach you immediately, CINNOX also comes with
Pre-chat and Offline Support forms, which customers can fill out with their contact
details and initial inquiry. These forms are good ways to assess the various types
of support customers need, speed up enquiry resolutions, and increase customer satisfaction
and retention.

### How to use

All you need is to subscribe to CINNOX to get a dedicated service account. Install
and activate the CINNOX plugin in your WordPress to start engaging with your customers
and visitors of your WordPress website using the CINNOX widget.

### About CINNOX

The Total Experience platform elevates customer and staff experiences with innovative
omnichannel engagement and actionable insights.

With M800’s propriety infrastructure and globally distributed network as its cornerstone,
CINNOX offers a complete communications suite that can be seamlessly integrated 
with any company’s communication ecosystems, allowing businesses to achieve scalability
in an evolving technological landscape.

The CINNOX platform comes with the following unified components:

 * Visitor Web Client for client-side website integration and communication
 * Staff Web Dashboard _(and Desktop Apps for macOS and Windows – coming soon)_ 
   for enterprise-side configuration and communication
 * Staff Mobile App for enterprise-side communication

### CINNOX Features

Drive premium customer experience across every channel and touchpoint. As a communications
solution that unifies telecommunications and digital channels, CINNOX comes with
a compact suite of features that helps companies facilitate round-the-clock customer
service support.

These features include:

 * Widget live call and chat
 * Weblink and QR code call and chat
 * 1-click-call
 * Social Channels
 * Inbound and Outgoing Voice (VoIP-VoIP and PSTN Phone) calls
 * Video calls
 * Call Recording
 * Voicemails
 * Call forwarding
 * Omnichannel
 * SMS 1:1 and Campaign
 * File Sharing
 * Inquiry Management
 * Contacts Management
 * Salesforce CRM Integration
 * Email Integration

Seamless virtual team communication and collaboration. CINNOX enables online businesses
to have their employees productively collaborate with these features:

 * Space for internal group chat
 * Inbound and Outgoing Voice (VoIP-VoIP and PSTN Phone) calls
 * Video Calls
 * Conference calls
 * Screen Sharing
 * File sharing

As CINNOX is available on mobile apps and browsers, employees can communicate with
their colleagues while actively engaging with their clients virtually anytime, anywhere,
and on any device.

Check out [more features](https://www.cinnox.com/pricing) to find the best plan 
you need for your customer support and engagement and team collaboration.

### Documentation and Support

 * For documentation and tutorials, go to our [Help Centre](https://docs.cinnox.com/).
 * If you have any more questions, start a call or chat session with our [CINNOX Support Team](https://cinnox.com/cx/abrtzk3Mr5)
 * Check out our [website](https://www.cinnox.com/) for more information about CINNOX
   features, solutions, and FAQs.

The WordPress live call and chat Plugin by CINNOX is free. Start with thee CINNOX
Essentials plan with a 14-days free trial and no credit card required, allowing 
you to use our service.

Please take a look at [CINNOX plans and features](https://www.cinnox.com/pricing)
on our website or [Subscribe to CINNOX](https://www.cinnox.com/essentials-sign-up)
and start a 14-days free trial.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈CINNOX plugin〉的開發相關工作。

參與者

 *   [ CINNOX ](https://profiles.wordpress.org/cinnox/)

[將〈CINNOX plugin〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/cinnox)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/cinnox/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/cinnox/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/cinnox/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/cinnox/)。

## 變更記錄

#### 1.0.3

Rebranding plugin name to “CINNOX”

#### 1.0.2

Amend plugin introduction

#### 1.0.1

 * Bug fixes

#### 1.0.0

 * Support integration with service account as the only input

## 中繼資料

 *  版本 **1.0.3**
 *  最後更新 **3 年前**
 *  啟用安裝數 **10+**
 *  WordPress 版本需求 ** 5.2 或更新版本 **
 *  已測試相容的 WordPress 版本 **6.3.10**
 *  PHP 版本需求 ** 5.6 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/cinnox/)
 * 標籤:
 * [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[live call](https://tw.wordpress.org/plugins/tags/live-call/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/cinnox/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/cinnox/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/cinnox/reviews/)

## 參與者

 *   [ CINNOX ](https://profiles.wordpress.org/cinnox/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/cinnox/)