Title: Chattrn – Live Chat and AI Agent Plugin for WP Websites
Author: Chattrn
Published: <strong>2026 年 8 月 7 日</strong>
Last modified: 2026 年 8 月 9 日

---

搜尋外掛

![](https://ps.w.org/chattrn-live-chat/assets/banner-772x250.png?rev=3639677)

![](https://ps.w.org/chattrn-live-chat/assets/icon.svg?rev=3639688)

# Chattrn – Live Chat and AI Agent Plugin for WP Websites

 由 [Chattrn](https://profiles.wordpress.org/chattrn/) 開發

[下載](https://downloads.wordpress.org/plugin/chattrn-live-chat.1.0.2.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/chattrn-live-chat/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/chattrn-live-chat/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/chattrn-live-chat/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/chattrn-live-chat/#developers)

 [技術支援](https://wordpress.org/support/plugin/chattrn-live-chat/)

## 外掛說明

Chattrn is an AI-powered customer support omnichannel platform designed to deliver
seamless customer support experience for WooCommerce and WordPress websites.

Whether you’re running a busy e-commerce store, SaaS company, healthcare provider,
or agency with multiple customers, AI Chatbot, Live Chat, Omnichannel Inbox, and
Customer Support Agent for WP environment.

Install the plugin in WordPress, log in to your account, and start handling customer
inquiries with no coding required.

#### Why Live Chat?

Deliver exceptional support experience and build customer relationships with live
support features:

 * Omnichannel support (Connect your knowledge base)
 * Live Chat with real-time visitor list & conversations
 * Real-time typing status of who’s typing
 * Unlimited messages & conversations
 * Smart contact messaging
 * Pre-made chat button
 * AI Agent
 * Smart Chat routing
 * AI Knowledge base
 * Customer Environment
 * Visitor Information with conversation history
 * Responded in minutes
 * Rich ecosystem chat widget
 * Serverless mobile cloud platform

#### Why Chattrn?

Deliver exceptional customer experiences with AI Agent. AI-powered live support 
platform:

 * AI Chatbot: powered by your knowledge base
 * Live Chat: real-time visitor conversations
 * Human agent & AI agent hybrid support
 * Unified inbox for all communications
 * Omnichannel messaging
 * No-code platform builder
 * AI Agent
 * Smart Chat routing
 * AI Knowledge base
 * Visitor Information with conversation history
 * Responsive chat widget
 * Rich ecosystem chat widget
 * Serverless mobile cloud platform

#### AI Knowledge Base

Educate AI chatbot with customer data:
 Train AI on custom documentation:

 * Website content
 * Documents & files
 * Documentation
 * FAQs
 * Upload files & intelligence AI

#### Live Chat

Provide real-time support to customers across your WordPress site:

 * Real-time chat
 * Typing indicators
 * Live tracking
 * Conversation history
 * Multiple agents
 * Real-time notification

#### Unified Inbox

Manage customer messages from multiple platforms in one place:
 Support multiple
channels:

 * Website Live Chat
 * Facebook Messenger
 * Instagram
 * WhatsApp

No more switching between multiple apps.

#### No-Code Agent Builder

Create customized conversational AI flows with drag-and-drop builder:

 * Drag-and-drop
 * FAQs
 * Escalation support
 * Qualification forms
 * Support form & more

#### Widget Customization

Match your brand identity:

 * Brand logo
 * Colors
 * Greeting message
 * Welcome message
 * Position
 * Language
 * Launcher Icon

#### Chat Routing

Automatically assign chats to available agents based on:

 * Department routing
 * Skill-based routing
 * Priority assignment
 * Round-robin routing
 * Intelligent auto-assignment

#### Customer Information

Learn more about customer experience:

 * Visitor Details
 * Previous conversations
 * Customer location
 * Custom metadata

## 螢幕擷圖

[⌊Omni inbox, faster responses, better outcomes.⌉⌊Omni inbox, faster responses, 
better outcomes.⌉[

Omni inbox, faster responses, better outcomes.

[⌊Automates customer replies with AI agent builder.⌉⌊Automates customer replies 
with AI agent builder.⌉[

Automates customer replies with AI agent builder.

[⌊AI agent for great customer experiences.⌉⌊AI agent for great customer experiences
.⌉[

AI agent for great customer experiences.

## 安裝方式

 1. In your WordPress dashboard, go to Plugins  Add New.
 2. Search for “Chattrn”.
 3. Click Install Now, then Activate.
 4. Go to Settings  Chattrn and log in with your Chattrn account to connect your site.

## 常見問題集

### Do I need a Chattrn account?

Yes, you need a Chattrn account to use the plugin. Sign up at https://www.chattrn.
com if you don’t already have one.

### Is Chattrn free?

Yes, the plugin is free to download and use on your WordPress site, with options
for premium plans depending on your usage.

### Can I customize the chat widget?

Yes, Chattrn offers full branding, welcome messages, and colors to match your WordPress
site style.

### Does it support AI?

Yes, Chattrn has built-in AI support to respond using your knowledge base and auto
escalations.

### Can I manage multiple permissions?

Effortlessly, create agents for team members and set permissions at any time.

### Is it mobile compatible?

Yes. The widget and dashboard work seamlessly on desktop, tablet, and mobile devices.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Chattrn – Live Chat and AI Agent Plugin for WP Websites〉
的開發相關工作。

參與者

 *   [ Chattrn ](https://profiles.wordpress.org/chattrn/)

[將〈Chattrn – Live Chat and AI Agent Plugin for WP Websites〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/chattrn-live-chat)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/chattrn-live-chat/)、
查看 [SVN 存放庫](https://plugins.svn.wordpress.org/chattrn-live-chat/)，或透過 
[RSS](https://plugins.trac.wordpress.org/log/chattrn-live-chat/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/chattrn-live-chat/)。

## 變更記錄

#### 1.0.2

 * Update plugin directory SVG icon vector graphics.

#### 1.0.1

 * Update plugin title, detailed features, FAQs, and asset graphics from design 
   specifications.

#### 1.0.0

 * Initial release: connect your Chattrn account, choose a project, and the widget
   installs automatically.

## 中繼資料

 *  版本 **1.0.2**
 *  最後更新 **1 週前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.4 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.0.4**
 *  PHP 版本需求 ** 8.0 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/chattrn-live-chat/)
 * 標籤:
 * [AI agent](https://tw.wordpress.org/plugins/tags/ai-agent/)[chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://tw.wordpress.org/plugins/tags/customer-support/)[help desk](https://tw.wordpress.org/plugins/tags/help-desk/)
   [live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/chattrn-live-chat/advanced/)

## 評分

這個項目尚無任何評論記錄。

[撰寫評分](https://wordpress.org/support/plugin/chattrn-live-chat/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/chattrn-live-chat/reviews/)

## 參與者

 *   [ Chattrn ](https://profiles.wordpress.org/chattrn/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/chattrn-live-chat/)