Title: Chatster
Author: Frank
Published: <strong>2020 年 7 月 18 日</strong>
Last modified: 2020 年 10 月 22 日

---

搜尋外掛

![](https://ps.w.org/chatster/assets/banner-772x250.png?rev=2342882)

這個外掛**並未在最新的 3 個 WordPress 主要版本上進行測試**。開發者可能不再對這個
外掛進行維護或提供技術支援，並可能會與更新版本的 WordPress 產生使用上的相容性問題。

![](https://ps.w.org/chatster/assets/icon-128x128.png?rev=2342882)

# Chatster

 由 [Frank](https://profiles.wordpress.org/frankspress/) 開發

[下載](https://downloads.wordpress.org/plugin/chatster.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/chatster/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/chatster/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/chatster/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/chatster/#developers)

 [技術支援](https://wordpress.org/support/plugin/chatster/)

## 外掛說明

#### Introduction

Chatster is a WooCommerce extension that allows real time chat with visiting users,
supports your website growth with a BOT that will try to answer your customer questions
and allows users to send messages and ask questions.

The plugin is customizable, you can choose chat colors, bot image, screen position
and much more.. Plenty of options are available for the front chat as well as the
admin area.

The chat system will balance the load of customers across all admins that have selected
to be online.
 You can select the maximum number of users you want to chat with 
simultaneously and Chatster will create a queue, inform the customers of their queue
status and display in the admin chat the total number of user waiting. One of the
cool features is the possibility to search product and pages without leaving conversation
and attach them directly to the chat, where the customer can see and even follow
the link.

The Bot helper will be your delegate when you are not around. You can program questions
and answers. He will read the customer question, research the best match and pull
the most appropriate answer.
 You can also adjust sensitivity and enable deep-search
mode and personalize its responses.

If the customer requires a direct interaction and the chat is offline, the message
me button is one click away. They can simply fill out the small form and send the
question or comment through and it will be posted in the Chatster messaging section.

Chatster can also alert you of new messages received, with an email sent to your
favorite email address. You can then reply the message from Chatster and set up 
a reply-to email to continue the correspondence.

#### Notes

This plugin uses WordPress REST API and it must be enabled for this to work.

No External Service Required to run this application. This plugin runs exclusively
on your machine and you won’t require any subscription.

This plugin uses Cookies. Please remember that it’s your responsibility to abide
any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws).

## 螢幕擷圖

 * [[
 * Front Live Chat.
 * [[
 * Chat Collapsed.
 * [[
 * Admin Chat Console.
 * [[
 * Product Lookup.
 * [[
 * Received Messages.
 * [[
 * Bot Setup Settings.
 * [[
 * Q and A Insert Screen.
 * [[
 * Public Chat Settings.
 * [[
 * Admin Chat Settings.
 * [[
 * All Settings.
 * [[
 * Received Messages.
 * [[
 * Email Layout.
 * [[
 * Email Response Configuration.
 * [[
 * Chat Color Styling example.

## 安裝方式

#### To Install

 1. Upload the plugin files to the `/wp-content/plugins` directory, or install the
plugin through the WordPress plugins screen directly.
 2. Activate the plugin through
the ‘Plugins’ screen in WordPress 3. Go to Chatster then click Settings to configure
the plugin 4. Open each setting section and change options according to your preference
and needs.

#### To Configure

It’s crucial to have WordPress REST API enabled. The functionality is enabled by
default but some security plugins and others may have disabled it.
 Verify by simply
switching to “Online” in the conversation tab and opening an incognito window; from
there start a live chat session. Do Not try live chat with your own account, it 
simply will show all messages on the same side of the conversation, since you are
talking to yourself. Use an incognito window instead!

Strongly suggested to have a “transactional emails service”. This will allow you
to send individual emails and respond customers using Chatster with your custom 
email template.
 To test, go to ‘Settings’ then ‘Request/Response’ and finally ‘
Test Functionality’.

## 常見問題集

### Do I have to configure anything to use it?

Yes! The chat system should work out of the box but your BOT must be configured 
with your answers to specific questions. Please follow the instructions on how to
install and configure.

### I don’t seem to receive any test email. Is MailChimp a Transactional Mail Service?

No it is not. MailChimp is used for campaign emails. Transactional means on request.
Some have free ( and limited ) accounts, such as SendGrid.
 You can also install
plugins such as “WP Mail SMTP” and configure the one you have.

### I’m testing the chat and all the messages seems to be on the same side of the conversation.. What is going on?

You need to open the chat in an incognito window while you have the admin section
on your local window.
 If you are logged in with the same account, you are basically
the same person ( same credentials ) talking to yourself. Therefore all the messages
will be shown on the same side.

### I can’t find the answer to my question, how can I get help?

You can use the [support page](https://wordpress.org/support/plugin/chatster) and
I will be glad to help.

## 使用者評論

這個外掛目前沒有任何使用者評論。

## 參與者及開發者

以下人員參與了開源軟體〈Chatster〉的開發相關工作。

參與者

 *   [ Frank ](https://profiles.wordpress.org/frankspress/)

[將〈Chatster〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/chatster)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/chatster/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/chatster/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/chatster/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/chatster/)。

## 變更記錄

#### 1.0.1

 * Removes jQuery deprecations.

#### 1.0.0

 * Initial release.

## 中繼資料

 *  版本 **1.0.1**
 *  最後更新 **6 年前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 4.9 或更新版本 **
 *  已測試相容的 WordPress 版本 **5.5.18**
 *  PHP 版本需求 ** 7.0.0 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/chatster/)
 * 標籤:
 * [bot](https://tw.wordpress.org/plugins/tags/bot/)[chat](https://tw.wordpress.org/plugins/tags/chat/)
   [contact](https://tw.wordpress.org/plugins/tags/contact/)[message](https://tw.wordpress.org/plugins/tags/message/)
   [woocommerce](https://tw.wordpress.org/plugins/tags/woocommerce/)
 *  [進階檢視](https://tw.wordpress.org/plugins/chatster/advanced/)

## 評分

這個項目尚無任何評論記錄。

[Your review](https://wordpress.org/support/plugin/chatster/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/chatster/reviews/)

## 參與者

 *   [ Frank ](https://profiles.wordpress.org/frankspress/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/chatster/)

## 贊助

想要支援這個外掛的發展嗎？

 [ 贊助這個外掛 ](https://paypal.me/frankspress)