Chatra Live Chat + ChatBot + Cart Saver

外掛說明

Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.

Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.

Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS/Android apps.

Distinctive Features:

  • Real-time visitor list. View the list of visitors who are currently online on your website and start a conversation manually.
  • ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.
  • Unique exit-intent feature. Catch visitors who are about to leave!
  • Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats.
  • Facebook integration. Send and receive chats directly from your Facebook visitors
  • Intelligent form bot. Add your own custom fields (like company name, address or order number) to the contact form and dialogs.
  • Live typing insights. See what customers type before they hit “send”. Save time on preparing an answer.
  • Group chats. Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.
  • Visitor information. Know your customers — what page they are on, where are they from and what device and system they use to access your store.
  • Conversation history. We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.
  • Collects contact info. Even when you are offline or unavailable, so that you can get back to customers even if they left your site.
  • Targeted chats (triggers). Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.
  • Correct typos. Correct answers after sending the message.
  • Works everywhere. Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.
  • Looks & feels as a messenger app. Smooth animations, avatars, beautiful design.
  • Agent photos visible pre-chat. After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.
  • Full Ecwid support.
  • Full Woocommerce support.
  • Work from a browser, desktop or mobile apps. Windows & Mac, Android & iOS. Even on the go we’ve got you covered!
  • Free forever plan.

Simple, straightforward pricing: Free forever plan, or $15 per agent/month

Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!

For the full feature list and additional information check https://chatra.com

螢幕擷圖

  • Operator dashboard with visitor information. Shows you everything you want to know about your visitors.

  • Clean and easy to learn. Beautifully designed on both visitor's and agent's sides.

  • Operator dashboard.

  • Reports - Satisfaction report.

  • Distinctive Features. Fully customizable: pick a look to match your website design.

  • By humans for humans 🙂

安裝方式

  • Install and activate the Chatra Plugin through the ‘Plugins’ menu in WordPress
  • After installation, click the Settings → Chatra chat section in the left toolbar
  • Create a new free Chatra account, or use your existing one. Log in into https://app.chatra.io in another browser tab and copy the widget code from “Chat Widget” section.
  • Go back to WordPress console, paste the code and press Save changes
  • Done!

Download and install the agent’s app on your computer or mobile, or use our browser-based app!

For the full feature list and additional information check https://chatra.com

常見問題集

A question that someone might have

For additional information check https://chatra.com

使用者評論

2019 年 8 月 30 日
Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от огромных несуразных полос).
2018 年 8 月 24 日
I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version.
2017 年 9 月 1 日
I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Thanks for the great service guys ♥☮
2017 年 1 月 10 日
Great widget! We significally increased our website conversions using Chatra live chat. Thanks guys, you rock!
2016 年 10 月 12 日
Hi, This is a great plugin. Just works and doesn't clash with other plugins. Managed to get a lot of enquiries thanks to this plugin. Support is great as well. Couldn't be happier. Thanks
2016 年 9 月 3 日
i didn't want to download it because the number of download but once i installed it i found it amasing and easy to set up and easy to use it defently worth 5 start
閱讀全部 13 則使用者評論

參與者及開發者

以下人員參與了開源軟體〈Chatra Live Chat + ChatBot + Cart Saver〉的開發相關工作。

參與者

Chatra Live Chat + ChatBot + Cart Saver 外掛目前已有 2 個本地化語言版本。 感謝全部譯者為這個外掛做出的貢獻。

將〈Chatra Live Chat + ChatBot + Cart Saver〉外掛本地化為台灣繁體中文版

對開發相關資訊感興趣?

任何人均可瀏覽程式碼、查看 SVN 存放庫,或透過 RSS 訂閱開發記錄

變更記錄

1.0

  • Welcome our very first version of the plugin!

1.0.1

  • Minor fixes & updates.

1.0.2

  • Minor fixes & updates.
  • New screenshots & video

1.0.3

  • Minor fixes & updates.
  • New screenshots & video

1.0.4

  • Facebook and Slack integration. Realtime visitor list. File transfers.
  • New screenshots

1.0.5

  • New feature – Intelligent form bot + Ecwid support.

1.0.6

  • New feature – Email integration. Connect the email address your customers use to contact you and manage your email conversations alongside chats.

1.0.7

  • New feature – Exit-intent. Prevent visitors from leaving your website without making a purchase: detect when they are about to leave a page and automatically message them with a discount or a special offer.

1.0.8

  • New feature – ChatBots. Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.

1.0.9

  • Translation ready

1.0.10

  • Portuguese translation