這個外掛並未在最新的 3 個 WordPress 主要版本上進行測試。開發者可能不再對這個外掛進行維護或提供技術支援,並可能會與更新版本的 WordPress 產生使用上的相容性問題。

FAQ & Knowledge Base Plugin

外掛說明

Add a powerful FAQ & Knowledge Base on your WordPress Blog or Website. Powered by Casengo.

To configure the FAQ plugin you must have a Casengo account. Have an account already? Great! If not, sign up here.

Casengo is a new social customer support tool, free to trial for 30 days; thereafter, the first agent is always free!

It is Easy! Get started in 2 minutes, no training needed!

Step 1. Create a free Casengo account at get.casengo.com/signup
Step 2. log into your WordPress Admin Site, search for plugin ‘casengo FAQ’ and install it.
Step 3. Go to the Casengo config section in WordPress and set your unique Casengo subdomain, and activate the page. The page will now be live and is accessible via the menu.
Step 4. Log into the Casengo admin siteto start adding categories and FAQ articles

…et voila, the content will appear directly on your website!

Casengo’s Cloud-based, affordable social customer support software brings the human touch back into customer service. Regardless of channel type, it simplifies real-time conversation by presenting a unique Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it’s always time to Casengo.

More information on product features and pricing can be found at casengo.com.

Readme Generator

This Readme file was generated using wp-readme, which generates readme files for WordPress Plugins.

螢幕擷圖

  • Casengo FAQ admin page
  • Example FAQ page - Homepage
  • Example FAQ page - Article page
  • Another example page
  • Yet another example page
  • Yet another example page #2

安裝方式

  1. If you don’t have a Casengo account already, please create one now. Please note the subdomain assigned to you when you sign up. You can also find your subdomain information in the confirmation email you received after signing up.
  2. In the administration section of your WordPress site, hit the ‘plugins’ option and then select ‘add new’.
  3. Search for plugin ‘Casengo FAQ’.
  4. Click ‘Install Now’.
  5. After installation, select ‘Settings’ from the left-hand menu in your Worpress admin section.
  6. Click option ‘Casengo FAQ’. You’ll be taken to the admin options.
  7. Add the subdomain and page title (name appears as a new page item) information assigned to your Casengo account.
  8. Set the FAQ page status to ‘Publicly visible’ to show the webselfservice page appear on your WordPress website.
  9. We tried our best to make it look as good as possible in every WordPress theme. But if you encounter layout problems you can make changes in the advanced settings section.

常見問題集

  • Do I need a Casengo account to add the selfservice / FAQ page to my WordPress site?

Yes, you do. You can sign up here. Casengo offers a free trial for 30 days; thereafter, the first agent is always free. More information on product features and pricing can be found at casengo.com.

  • How can I customise the look and feel of my knowledge base?

Go to your WordPress admin site and click menu ‘Settings’ -> ‘Casengo FAQ’. In the advanced section, you can customize look and feel of the page

使用者評論

2017 年 2 月 7 日
This plugin works absolutely fine with my Prixma theme. Thanks for the free plugin. JEREMY
2017 年 2 月 7 日
Really helpful plugin to add a knowledgebase page to my wordpress website... Changed color and size slightly via CSS editor. Nice addition to the chat plugin! Thumbs up! -= Hüsnü =-
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參與者及開發者

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參與者

將〈FAQ & Knowledge Base Plugin〉外掛本地化為台灣繁體中文版

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變更記錄

1.0 Initial release
1.1 Bug fixed: Now works properply when using default permalinks (?page_id=)
1.2.1 Important update: Plugin now works without using the curl module.
1.2.2 Bug fix: error when no cURL module was found. (no need for curl anymore)