Title: CartPilot – Smart AI Sales Agent
Author: weDevs
Published: <strong>2026 年 8 月 11 日</strong>
Last modified: 2026 年 9 月 24 日

---

搜尋外掛

![](https://ps.w.org/cartpilot/assets/banner-772x250.png?rev=3642393)

![](https://ps.w.org/cartpilot/assets/icon-128x128.gif?rev=3642393)

# CartPilot – Smart AI Sales Agent

 由 [weDevs](https://profiles.wordpress.org/wedevs/) 開發

[下載](https://downloads.wordpress.org/plugin/cartpilot.1.1.0.zip)

 * [詳細資料](https://tw.wordpress.org/plugins/cartpilot/#description)
 * [使用者評論](https://tw.wordpress.org/plugins/cartpilot/#reviews)
 *  [安裝方式](https://tw.wordpress.org/plugins/cartpilot/#installation)
 * [開發資訊](https://tw.wordpress.org/plugins/cartpilot/#developers)

 [技術支援](https://wordpress.org/support/plugin/cartpilot/)

## 外掛說明

[CartPilot](https://cartpilot.ai/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
helps shoppers move from a question to the right product and then to the cart. It
connects to your WooCommerce catalog so customers can describe what they need in
plain language, view matching products, compare options, and ask buying questions
through a storefront conversation.

CartPilot can add a selected product or variation to the cart, change its quantity,
remove it, and apply a coupon. It uses current product information, including prices,
images, variations, and stock, rather than making shoppers rely only on exact search
terms or wait for a team member.

Customers can type or use hold-to-speak on mobile and desktop. More than 30 voice
options are available, and voice conversations can perform the same product and 
cart actions as text conversations.

You can also give CartPilot the information it needs to answer common service questions.
Connect your catalog and add store policies, FAQs, or other documents covering topics
such as shipping, returns, and warranties. For logged-in customers, CartPilot can
use order data to help with order tracking and return questions. When a request 
needs a person, it can direct the shopper to your support channel.

CartPilot is part of the [StorePulse](https://storepulse.co/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
family and is built and maintained by [weDevs](https://wedevs.com/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
a WordPress-focused software company with 13 years in the ecosystem and a product
portfolio used by more than 1 million people.

View the [full feature list](https://cartpilot.ai/features/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
[compare plans](https://cartpilot.ai/pricing/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
or [start free](https://app.cartpilot.ai/register?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

### Features

 * **Natural-language product search:** Shoppers can describe what they want and
   receive relevant matches from your WooCommerce catalog.
 * **Product details and comparisons:** Show current prices, images, variations,
   and stock, then help shoppers compare available options.
 * **Cart actions:** Add the right variation, update quantities, remove items, and
   apply coupon codes from the conversation.
 * **Text and voice conversations:** Let shoppers type or speak, with hold-to-speak
   support and more than 30 voice options.
 * **Store knowledge:** Use your catalog, policies, FAQs, product guides, how-to
   content, and uploaded documents to provide relevant answers.
 * **Customer assistance:** Answer common shipping, return, warranty, order-tracking,
   and post-purchase questions. Order information is available only to logged-in
   customers.
 * **Automatic catalog sync:** Keep product answers aligned with changes to your
   WooCommerce catalog, including price and availability updates.
 * **Conversation analytics:** Review transcripts, popular search terms, cart actions,
   recurring questions, and points where shoppers leave.
 * **Customizable widget:** Choose the colors, fonts, position, greeting, agent 
   name, and avatar without writing code. The widget is designed for mobile and 
   desktop storefronts.

These features are useful for stores with large catalogs, frequent product-selection
questions, recurring support requests, or small teams that cannot respond around
the clock. Agencies and store builders can also configure CartPilot for WooCommerce
clients.

### How to Set Up CartPilot

 1. Install and activate the plugin, then connect your WooCommerce store.
 2. Allow CartPilot to sync your product catalog.
 3. Add your policies, FAQs, guides, or other documents.
 4. Choose the widget’s appearance, greeting, position, agent name, and avatar.
 5. Test the experience, then publish it on your storefront.

Most standard stores can complete the initial connection in about two minutes. See
the [getting started guide](https://cartpilot.ai/docs/cartpilot/getting-started/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
and [setup documentation](https://cartpilot.ai/docs/cartpilot/setup/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
for a complete walkthrough.

### WooCommerce Compatibility

CartPilot connects to WooCommerce product, price, stock, variation, and order data.
It works with most WooCommerce-compatible themes and loads its storefront widget
without blocking the WordPress admin. If your store uses a heavily customized theme
or checkout flow, test the plugin on a staging site before publishing it.

### Privacy

Shopper messages are processed to generate replies under the CartPilot Privacy Policy.
CartPilot uses the catalog information, policies, FAQs, and documents you provide
to answer questions. It uses order data only when assisting a logged-in customer
with that customer’s order or return. Store owners control which documents they 
add.

Read the [Privacy Policy](https://cartpilot.ai/privacy-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
and [Terms of Service](https://cartpilot.ai/terms-of-service/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
for more information.

### External Services

CartPilot requires a connection to the CartPilot cloud service at app.cartpilot.
ai. When a shopper sends a message, the message and relevant store information, 
such as matching products, prices, order details when applicable, and merchant-provided
policies, are sent to this service to produce a response and complete requested 
store actions.

The CartPilot service uses AI model providers to process language. It also processes
account, billing, and usage information to provide the selected plan. Review the
CartPilot [Terms of Service](https://cartpilot.ai/terms-of-service/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
[Privacy Policy](https://cartpilot.ai/privacy-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
and [Refund Policy](https://cartpilot.ai/refund-policy/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
for details.

## 螢幕擷圖

[⌊An AI sales agent on your store, by chat or voice⌉⌊An AI sales agent on your store,
by chat or voice⌉[

An AI sales agent on your store, by chat or voice

[⌊Shoppers ask for what they want and add it to the cart in the same conversation⌉⌊
Shoppers ask for what they want and add it to the cart in the same conversation⌉[

Shoppers ask for what they want and add it to the cart in the same conversation

[⌊Voice conversations run on the storefront while the shopper browses⌉⌊Voice conversations
run on the storefront while the shopper browses⌉[

Voice conversations run on the storefront while the shopper browses

[⌊Product, order, and policy questions answered at the moment they are asked⌉⌊Product,
order, and policy questions answered at the moment they are asked⌉[

Product, order, and policy questions answered at the moment they are asked

[⌊Add, update, or remove cart items from the conversation⌉⌊Add, update, or remove
cart items from the conversation⌉[

Add, update, or remove cart items from the conversation

[⌊Side-by-side product comparisons, each with its own add-to-cart⌉⌊Side-by-side 
product comparisons, each with its own add-to-cart⌉[

Side-by-side product comparisons, each with its own add-to-cart

[⌊Train the agent on store policies, FAQs, documents, and custom guides⌉⌊Train the
agent on store policies, FAQs, documents, and custom guides⌉[

Train the agent on store policies, FAQs, documents, and custom guides

[⌊Connect a store and go live without writing code⌉⌊Connect a store and go live 
without writing code⌉[

Connect a store and go live without writing code

[⌊Analytics for conversations, top searches, and the search-to-cart funnel⌉⌊Analytics
for conversations, top searches, and the search-to-cart funnel⌉[

Analytics for conversations, top searches, and the search-to-cart funnel

[⌊Start free with 50 conversations⌉⌊Start free with 50 conversations⌉[

Start free with 50 conversations

## 安裝方式

 1. Install CartPilot from the WordPress Plugin Installer, or upload it to the `wp-
    content/plugins/` directory.
 2. Activate CartPilot from the Plugins screen in WordPress.
 3. Confirm that WooCommerce is installed and active.
 4. Open CartPilot and connect your store.
 5. Sync the catalog, add your store information, customize the widget, and publish
    it.

For detailed instructions, see the [getting started guide](https://cartpilot.ai/docs/cartpilot/getting-started/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

## 常見問題集

### Can CartPilot help with customer service questions?

Yes. Add your shipping, return, warranty, and other policies so CartPilot can answer
common questions. It can also help logged-in customers with order tracking and returns.
Requests that require a person can be directed to your support channel.

### Does CartPilot replace a helpdesk?

No. It can handle routine questions and product guidance, but your team should continue
to manage complex or sensitive cases.

### Can shoppers use voice?

Yes. Shoppers can type or use hold-to-speak on mobile and desktop. CartPilot offers
more than 30 voice options.

### Do I need to write code?

No. Catalog connection, store knowledge, and widget settings are managed through
the CartPilot interface.

### How does CartPilot learn about my store?

It uses your synced WooCommerce catalog and the policies, FAQs, guides, and documents
you add. Catalog changes are synced so product answers can reflect current store
information.

### Is there a free plan?

Yes. You can start free with one WooCommerce store. Visit the [pricing page](https://cartpilot.ai/pricing/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo)
for current plan limits and features.

### Will CartPilot slow down my store?

The storefront widget is designed to load without blocking the WordPress admin. 
Product answers use a synced catalog rather than running heavy product searches 
on each storefront page.

### Where can I get support?

Use the [WordPress.org support forum](https://wordpress.org/support/plugin/cartpilot/),
[CartPilot documentation](https://cartpilot.ai/docs/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo),
or [contact page](https://cartpilot.ai/contact/?utm_source=wordpress.org&utm_medium=readme&utm_campaign=cartpilot-repo).

## 使用者評論

![](https://secure.gravatar.com/avatar/01e1aa48f9cd5369c38a2e5f650c66075c26e24cbd193795b8a6dd92adefd8d5?
s=60&d=retro&r=g)

### 󠀁[Powerful tool for my woocommerce store](https://wordpress.org/support/topic/powerful-tool-for-my-woocommerce-store/)󠁿

 [mikefury](https://profiles.wordpress.org/mikefury/) 2026 年 9 月 11 日

This is exactly what I’ve been searching for to optimize my WooCommerce checkout.
It offers excellent checkout customization, a clean UI, and solid performance, easy
to set up and very effective for improving conversions. Another big plus is that
CartPilot handles the chat part on their own cloud, so it doesn’t load heavy scripts
on my site. This makes my website significantly lighter and I don’t have to worry
about server overload during traffic spikes. Highly recommended

![](https://secure.gravatar.com/avatar/19e9d123bfb6e88c18a6f48cc88b5ed732b4b8933283372c7bbe9d15011d182c?
s=60&d=retro&r=g)

### 󠀁[The chatbot helps to uplift the store sell](https://wordpress.org/support/topic/the-chatbot-helps-to-uplift-the-store-sell/)󠁿

 [Sakib Mahmud](https://profiles.wordpress.org/xamil121/) 2026 年 8 月 12 日

The plugin enables such a great bot which is kind of works for you 24/7 as the sales
agent, doesn't matter you are sleeping or awake. You have your sales employee up
and running so customers does not leave your site without intention completeness.
A must try one.

 [ 閱讀全部 2 則使用者評論 ](https://wordpress.org/support/plugin/cartpilot/reviews/)

## 參與者及開發者

以下人員參與了開源軟體〈CartPilot – Smart AI Sales Agent〉的開發相關工作。

參與者

 *   [ weDevs ](https://profiles.wordpress.org/wedevs/)
 *   [ Tareq Hasan ](https://profiles.wordpress.org/tareq1988/)
 *   [ Nizam Uddin ](https://profiles.wordpress.org/nizamuddinbabu/)

[將〈CartPilot – Smart AI Sales Agent〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/cartpilot)

### 對開發相關資訊感興趣？

任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/cartpilot/)、查看
[SVN 存放庫](https://plugins.svn.wordpress.org/cartpilot/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/cartpilot/?limit=100&mode=stop_on_copy&format=rss)
訂閱[開發記錄](https://plugins.trac.wordpress.org/log/cartpilot/)。

## 變更記錄

#### 1.1.0

 * Tested with WordPress 7.1 and WooCommerce 11.1.
 * Fix: disconnecting a store, and policy update notices, now reach the CartPilot
   environment the store is connected to.
 * Developer: new `cartpilot_api_base_url` filter sets the CartPilot URL a store
   connects to, for testing against a non-production environment.

#### 1.0.0

 * Initial release with product search, product comparisons, cart actions, voice
   conversations, policy-based answers, catalog sync, widget customization, and 
   analytics.

## 中繼資料

 *  版本 **1.1.0**
 *  最後更新 **4 天前**
 *  啟用安裝數 **少於 10 次**
 *  WordPress 版本需求 ** 6.6 或更新版本 **
 *  已測試相容的 WordPress 版本 **7.1.2**
 *  PHP 版本需求 ** 7.4 或更新版本 **
 *  語言
 * [English (US)](https://wordpress.org/plugins/cartpilot/)
 * 標籤:
 * [AI](https://tw.wordpress.org/plugins/tags/ai/)[ai sales agent](https://tw.wordpress.org/plugins/tags/ai-sales-agent/)
   [chatbot](https://tw.wordpress.org/plugins/tags/chatbot/)[live chat](https://tw.wordpress.org/plugins/tags/live-chat/)
   [online chat](https://tw.wordpress.org/plugins/tags/online-chat/)
 *  [進階檢視](https://tw.wordpress.org/plugins/cartpilot/advanced/)

## 評分

 5 星，滿分為 5 星

 *  [  2 個 5 星使用者評論     ](https://wordpress.org/support/plugin/cartpilot/reviews/?filter=5)
 *  [  0 個 4 星使用者評論     ](https://wordpress.org/support/plugin/cartpilot/reviews/?filter=4)
 *  [  0 個 3 星使用者評論     ](https://wordpress.org/support/plugin/cartpilot/reviews/?filter=3)
 *  [  0 個 2 星使用者評論     ](https://wordpress.org/support/plugin/cartpilot/reviews/?filter=2)
 *  [  0 個 1 星使用者評論     ](https://wordpress.org/support/plugin/cartpilot/reviews/?filter=1)

[撰寫評分](https://wordpress.org/support/plugin/cartpilot/reviews/#new-post)

[查看全部使用者評論](https://wordpress.org/support/plugin/cartpilot/reviews/)

## 參與者

 *   [ weDevs ](https://profiles.wordpress.org/wedevs/)
 *   [ Tareq Hasan ](https://profiles.wordpress.org/tareq1988/)
 *   [ Nizam Uddin ](https://profiles.wordpress.org/nizamuddinbabu/)

## 技術支援

使用者可在技術支援論壇提出意見反應或使用問題。

 [檢視技術支援論壇](https://wordpress.org/support/plugin/cartpilot/)