外掛說明
Alex Reservations is an easy-to-use WordPress restaurant reservations platform plugin.
It will streamline your entire booking process and will save time for both the restaurant and the customer.
Key Features
- Efficient management of daily reservations for single or multiple locations
- Interactive dashboard with floor plan, monthly, weekly, and timeline views
- Create multiple schedules with customizable availability
- Customizable booking widget for your website
- Special event organization (Mother’s Day, wine tastings, themed nights)
- Automated and customizable email system
- Reminders to reduce customer no-shows
- Culinary and seating preference options for customers
- Integrated CRM for tagging and exporting customer data
- Multi-site environment compatibility for SAAS solutions
Benefits of Alex Reservations
- Workflow Optimization: Manage all your reservations from a single intuitive dashboard.
- Enhanced Customer Experience: Offer diners the ability to customize their bookings.
- Reduced No-Shows: Automatic reminder system to maximize attendance.
- Data Analytics: Gain valuable insights about your customers to improve your marketing.
- Scalability: Perfect for single restaurants or multi-location chains.
- Increased Revenue: Maximize table utilization and minimize empty seats.
- Brand Consistency: Customizable emails and widget to match your restaurant’s branding.
- Time-Saving: Automate repetitive tasks and focus on providing great dining experiences.
Who Can Benefit?
- Independent Restaurants
- Restaurant Chains
- Fine Dining Establishments
- Cafes and Bistros
- Event Spaces
- Restaurant Management Companies
- SAAS Providers for the Restaurant Industry
Elevate your restaurant’s booking system with Alex Reservations. From small cafes to large chains, our plugin adapts to your needs, providing a seamless reservation experience for both staff and customers. Say goodbye to booking headaches and hello to efficient, customer-focused reservation management.
Try Alex Reservations today and transform the way you handle bookings!
Features included with the Alex Reservations Free Edition for restaurant reservations:
- Limited Bookings – Receive and manage reservations from your venue.
- Bookings List View — Manage the daily list of reservations and create/update them from the same list. Filter them by customer, tags or status.
- Monthly View — General view of monthly reservations. Add or update reservations directly in the view.
- Weekly View — Jump from the monthly view to the weekly view. Show a list of daily reservations per column/day.
- Customers List View — Easy CRM solution for customers. Filter them by tags, last reservation or number of reservations.
- Custom Tags — Create tags for managing bookings and use them for filtering. Tag customers to know their wine preferences, identify VIP customers or know their food alergies.
- Manage Shifts — Create multiple shifts for breakfast, lunch or dinner.
- Email Templates — Customer your notifications to customers.
- Custom Widget — Multi language front widget. Mobile friendly. Customize colors and the input fields required to the customer.
Features included with the Alex Reservations PLUS Edition for restaurant reservations:
- Unlimited Bookings – Receive and manage unlimited reservations across all your venues.
- Multiple Restaurants — Centralized management with custom dashboards for each restaurant.
- User Roles & Multiple Users — Granular access control with different permissions for each user across restaurants.
- Mobile Interface – Responsive design for managing bookings and customers on-the-go.
- Floor Plan View — Intuitive visual management of tables, reservations, and wait lists.
- Tables Editor — Powerful drag-and-drop floor plan builder to create and customize restaurant layouts.
- Print your floor plan per shifts – Generate shift-specific floor plans for staff guidance.
- 360 Panorama Reservation – Immersive 360-degree views for customers to choose their preferred seating.
- Timeline Views
- Horizontal Timeline – Clear overview of daily reservations at a glance.
- Vertical Timeline – Chronological list view for quick reservation management.
- Global Timeline – Comprehensive view of all reservations with assigned tables.
- Advanced Reservation Features
- Area/Table Selection – Let customers choose their preferred seating.
- Manage shared tables – Optimize space with communal seating options.
- Close days and slots – Flexible control over availability.
- Customer Communication
- Email & SMS reminders – Automated booking reminders to reduce no-shows.
- Email notifications – Comprehensive system for staff and customer alerts.
- Email Logo – Branded emails with custom headers and footers.
- Customers Reviews – Automated review requests post-dining.
- Payments – Integrated processing with Stripe, PayPal, and more for deposits or full payments.
- Manage Events — Create and manage special events like Mother’s Day, Christmas, etc.
- Multiple Widgets — Customizable booking widgets for different scenarios.
- Reporting & Analytics
- Comprehensive Reports – Insights on bookings, customers, and reviews.
- Export Bookings & Customers – Easy data extraction in CSV and PDF formats.
- Multilingual Support
- Translated to 23 languages – Out-of-the-box support for global clientele.
- Custom translations – Fully editable text for perfect localization.
- User Experience Enhancements
- Dark mode – Modern, eye-friendly interface option.
Getting Started with the Alex Restaurant Reservations plugin is Easy
Use the built-in Setup Wizard to create your first Restaurant in under 5 minutes.
Next, just embed the reservations widget on your site using the widget shortcode [rr_form id='__' button='Book now']
.
Who This Reservation System is For
- Single restaurants — Restaurant owners can use this system for managing their reservations and tables.
- Multiple restaurants — Manage from one dashboard several locations.
- WordPress agencies — Create your own SAAS platform for reservations managing many restaurants.
螢幕擷圖
安裝方式
- Upload the plugin files to the
/wp-content/plugins/plugin-name
directory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress
Manual Installation
- Upload the entire
/alex-reservations
directory to the/wp-content/plugins/
directory. - Activate Alex Reservations through the ‘Plugins’ menu in WordPress.
After Installing
- You’ll see a new item on the left-hand menu called ‘Reservations’. Click that to get started.
- Our start-up wizard will walk you through the basic settings and setting up your first restaurant.
- From the restaurant dashboard go to Settings -> Widget -> Form. Copy the shortcode..
- You may use the
[rr_form id='__' button='Reserve']
shortcode on any post or page to add a reservations widget form for your customers. Just put the correct ID widget in the shortcode.
For more details, please see our detailed documentation.
常見問題集
-
How do I show the reservations form?
-
Embed the shortcode of the widget on your WordPress pages or posts. You can paste the shortcode from the widget editor. Settings > Widget > Form.
-
Where can I read the documentation?
-
The full documentation is available at our website.
-
How are bookings assigned?
-
The system will manage bookings depending on the seats available for every shift. The scheduler can manage seats in 4 ways:
- Total seats
- Seats for each slot
- From all available seats
- From specific tables
-
Can I manage events?
-
Yes, apart from the usual shifts, specific events can be scheduled.
-
Can I manage multiple restaurants?
-
With the free version you can manage 1 restaurants.
With the PRO version you can manage many restaurants. -
Can each restaurant manage its own dashboard?
-
Yes, each one has its own dashboard with all the views.
-
Do I need a WordPress multisite?
-
You don’t need to use a multisite WP environment. Each restaurant has its own dashboard and they don’t need to access the WP admin dashboard.
Use a WP multisite if you want to manage subdomains with several pages for each restaurant:/madrid.myrestaurants.com
/london.myrestaurants.com
/chicago.myrestaurants.com
Use a WP single site if you don’t need to manage subdomains and you can manage regular WP pages:
/myrestaurants.com/madrid
/myrestaurants.com/london
/myrestaurants.com/chicago
-
Can I define different roles for the restaurant?
-
Yes, you can manage three different roles, each one can have different permissions: Super-manager, Manager and Sub-Manager.
-
Does it provide a custom login page?
-
The PRO version has a custom login page that can be used for accessing the restaurant dashboard without going to the WP admin dashboard.
使用者評論
參與者及開發者
變更記錄
2.0.2
- NEW: Detect if customer emails have been opened
- NEW: Added a “Cancel Reason” field to the popup displayed when a user cancels a booking.
- NEW: You can now add custom CSS to the dashboard
- NEW: Setting to display time slots as a dropdown instead of buttons
- NEW: Added new email tag {area_table_assigned} to show the area and table assigned to the customer
- Pending Bookings View: Now supports auto-refresh, updating every few seconds to ensure real-time accuracy.
- Floor View: When switched to another area, the view will automatically adjust
- Fixed issue where table changes made by customers (modify booking) were not being recorded in the booking history.
- Fixed issue with displaying client booking history.
- Fixed issue where tables changes from the ‘edit booking’ view were not being recorded.
2.0.1
- NEW: Users will be redirected to Google Reviews when they rate more than X stars
- NEW: Enhanced customer tag rules – bookings can now be set to ‘Denied’ or ‘Pending’ based on customer tags.
- NEW: Added permission to control access to the pending bookings list
- NEW: Added a new setting to disable the popup when marking a status as ‘Finished’
- NEW: Added a setting to automatically fill in the reservation form with user data when logged in.
- Fixed issue not counting bookings with status ‘Seated’ in the reports
- Fixed issue with ‘Other available dates’ styling
- Fixed issue with rule for pending bookings
- Fixed issue with message ‘This user has no restaurant assigned’
2.0.0
- NEW: Introduced recurring bookings feature
- Added search functionality by booking ID in list view, floor plan view, and calendar view
- Mobile: Added search by booking ID, email, and phone
- Mobile: Bookings can now be edited directly from the customer list view
- Introduced custom webhooks for sending notifications from the reservation form
- Fixed a bug where creating a new customer would fail if the customer existed in a different restaurant
- Booking creation date is now properly formatted according to the restaurant’s timezone
- Corrected total calculations in the monthly view
- Corrected total calculations in the reports
1.9.9
- NEW. When no dates are available, the system will suggest alternative dates to the customer
- NEW. When defining 0 days in Stripe for pre-authorization will use card-on-file only
- NEW. Added ‘noindex’ to the dashboard page prevent indexing by search engines
- Changed pre-authorization to new Stripe API
- Fixed bug when testing Stripe sandbox with card-on-file
- Pre-auth payment: fixed bug button not displayed after warning message
1.9.8
- Stripe updated to the new version API
- Added Stripe pre-authorization method
- Setting to define pre-authorization number of days
- Added new email tag {area_table} to show the area and table selected by the user when reserving
- Added area/table selected to the customer’s booking view
1.9.6
- New list view for all Pending reservations
- New setting for Shifts to define different working hours for every day of the week
- Added desktop scroll with mouse (left click + move) to the customers view & bookings list view
- Added new setting to SMTP to send emails directly using phpMailer instead of WP mail function
- Added warning message when the user has no restaurant assigned
- Fixed issue when hovering mouse on rotated tables
1.9.5
- When a customer cancels a reservation will receive an email
- Floor plan view can display any shift with bookings for printing
- When creating a reservation from the floor plan view will use the date selected in the view
- View number of visits/no-show of the customer selected when creating a reservation
1.9.4
- Reservation popup can be changed to the left side to view the full floor plan
- New settings section ‘Dashboard’
- New setting for expiring time when using the floor plan time slider manually
- New setting to require the user to select the area before finishing reservation
- New filter for new notifications: pending / confirmed
- Create reservation popup: added user icon to edit customer
- Fixed issue when status change not showing popup to send email
1.9.3
- Added blinking + icon to bookings without tables attached
- Fixed issue with initial wizard
- Fixed issue with listing booking emails
1.9.2
- New in timeline views for desktop: allow Drag & Drop to move reservations
- New in timeline views for desktop: mouse left click + drag horizontally to scroll
- New occupancy chart
- New mobile interface with floorplan and timeline views
- New pinch-zoom gestures in floorplan for touch devices
- Floorplan: added mouse-wheel zoom
- Google Tag Manager: added events: reserve_init, reserve_complete
- Reservation widget: added setting for custom CSS
- New SAAS settings
- Fixed issue when importing customers tags
- Fixed issue with Stripe sandbox
- Fixed issue in widget when selecting event for a previous date###1.9.1 ###
- Added SGD currency
- Fixed issue with walkin popup not assigning tables###1.9.0 ###
- Revervation popup: metric added with new covers booked during the interval
- Line time slider will not reset automatically, has to be resetted manually
- Added new tag {service} for admin emails
- Added shareable tables to attach seats manually to the booking
- Fixed issue with reservation popup###1.8.8 ###
- Added new setting ‘Max new covers’ in the ‘Covers per slot’ mode
- Added private booking tags, which are excluded from the emails sent to customers
- Added setting to require phone field for new bookings
- Added settings to enabled/disable tabs in the booking editor
- Added a history log of actions for bookings
- Line time removed from past days in floor view
- Fixed issue with included dates for shifts when adding manual reservations
- Fixed issue in Firefox – reservation form
- Fixed issue widget popup not loading in third party domain
1.8.6
- New: added drag & drop interface for tablets
- Fixed issue when saving tables assigned
- New setting to edit booking interface (multiple tabs or scroll)
- Fixed small issue when activating the plugin
- Fixed issue with timeline scroll
1.8.4
- New: added authentication codes to remember user for 1 year
- New: added drag & drop interface to attach tables to booking in the floorplan view
- New payment description for Mollie gateway
- Added fields name, email to walkin form
- Simplified popup interface to create/modify reservation
- Fixed issue with the option to prevent double bookings in tables
- Fixed issue: user reconfirm button only visible if enabled
- Fixed issue with Stripe when WooCommerce Stripe plugin is active
- Fixed issue when filtering shifts in floor plan view
1.8.3
- New: simple form to create reservation without tabs
- New: toggle buttons to close a full month
- New: added new shift option to prevent double reservations for tables
- New: SAAS redirect login page to custom link
- New: added new column ‘Created’ to the list of bookings
- Changed icon table in the reservation editor
- Fixed customer language assigned from the first booking
- Fixed translation for ‘My Booking’ button in the email
1.8.2
- New: email layout added buttons and logos
- New: email layout can customize link and button colors
- New: send email/SMS notifications when payment is done during reservation
- New: added new field ‘Include Dates’ to shifts
1.8.1
- Fixed issue assigning tables automatically for shifts with specific tables
- Fixed issue with duplicate bookings when using 2 forms and same shifts
- Customers can book multiple shifts on the same date, but cannot book the same shift more than once
1.7.9
- Fixed issue when saving tags from reservation form
1.7.8
- Fixed issue when creating booking manually
1.7.7
- New: Tables can be blocked for a booking
- New: Emails can use a logo url instead of uploading an image
- Added new email tags: {restaurant_link} {restaurant_facebook} {restaurant_instagram}
- Added online help in the dashboard
1.7.6
- Improved functionality for importing customers from CSV file
1.7.5
- New: Shift/Event name and description can be used in multiple languages
- New: new tag for emails {end_time}
- New: show/hide reservation duration can be customized per shift/event
- New: widget messages can be customized per shift/event
- New: not available slots can be shown in the widget
- Adjustments in the reservation form for mobile screens
- Fixed issue with rules ‘pending’ for shifts
1.7.4
- New: Groups of tables can be blocked on specific days
- New: Groups of tables with some tables blocked will be blocked too
- Added permissions for email templates and reminders
- Added permissions for SMS reminders
- New rule for pending status: select specific days as pending
- New rule for pending status: select specific tables as pending
- Fixed issue when auto-selecting first date available in the widget
1.7.3
- New view to block tables for specific dates and times
- Responsive layout for tablet (list view and floor view)
- Floor view with floating sidebar
- Added tables to customer’s bookings list
- Fixed issue with sliders in Mozilla
- Fixed issue with custom email textarea editor
- Fixed issue with Stripe sandbox check field
- Fixed issue with tables for events
1.7.1
- Fixed issue with custom emails format
1.7.0
- New bookings with empty email will generate random email
- Modified interface when associating customer to new booking
- New feature: create custom emails for customers
1.6.9
- Added new objects to the floor plan builder
- Fixed booking language issue when updated
- Added custom links for social channels tracking
1.6.8
- New booking status: User Reconfirmed
- New reconfirm funcionality
- New Confirmed/Pending rules for shifts/events
- Reservation form autofill user details from previous booking
- Added column for Booking/Customer language
- Added booking private notes
- Bookings CSV/print use columns from the list view
- When creating booking duration is updated depending on shift selected
- Removed red statuses from floorplan and timeline views
1.6.7
- Fixed header in timeline views
1.6.6
- Implemented a logging system to capture all database actions
- Added new Dark Mode
- New permissions: Email reminders, Sms templates, Sms reminders
- Floor plan view: added timeline slider
1.6.4
- Added internal messages for staff for daily bookings
- Email and SMS Reminders up to 30 days
- Closed days are displayed in the top bar calendar
- Closed days displayed in the ‘Add new booking’ popup calendar
- Fixed email reminders templates
- Fixed issue with form for Google Reserve
1.6.3
- New engine for reserving single tables and groups
- Shifts and Events are now sortable
- The display of available time slots is organized according to the sorted shifts and events
- Fixed issue when deleting area and not deleting tables
- Fixed issue with view booking page
1.6.2
- Fixed issue with payments
1.6.0
- Timeline view: added filter by areas
- New: Utilize Stripe to securely store card details without initiating a charge
- And bill your customer in case of a no-show
1.5.7
- New payment gateways: Paypal, Redsys, Square, Mollie, Mercadopago
- Floor plan view can hide sidebar
1.5.6
- New timeline view: tables in columns
- Minor UI changes
1.5.5
- New Pin-Code for users
- Quick mode to create Walk-in bookings
- Timeline view -> click table or time to create booking
- Floor view -> click table to create booking
1.5.4
- New mobile interface
- Allow overlapped shifts
- Assign tables when using overlapping shifts
- New permission for managers: show WP back button
1.5.3
- Fixed issue with timezone in notifications time displayed
- Fixed issue with reservation process > 10 min
1.5.2
- Added 3D reservations to the reservation widget
- Added new intervals for first-seating/last-seating
1.5.1
- Fixed issue with 360 panoramas
1.5.0
- Added creator for 360 panoramas tour
1.4.9
- New email template for modified reservations
- For admin email notifications the restaurant email is used by default
- Fixed issue with double notifications for administrators
1.4.8
- Added new settings for area/table reservations
- Areas highlighted in red indicate that no tables/seats are available
- Fixed issue when loading booking view for customer
1.4.7
- Highlight area selected in the reservation form
- Jump to next step automatically after selecting area/table
- New setting to show/hide areas images when reserving
- New setting to show/hide areas free seats when reserving
- New permissions for ‘Close days’ and ‘Close slots’
1.4.6
- Improved floor plan buttons to zoom
1.4.5
- Customer can select Area/Table from the reservation widget
1.4.4
- Compatible with Elementor builder
- Compatible with Beaver builder
- Compatible with Divi builder
1.4.3
- New widget for external domains
- Fixed issue with login – magic code
1.4.2
- Fixed top bar color
1.4.1
- Google Reserve (Beta)
- Added custom class to each field in the widget form to help styling
- Styled checkboxes in the reservation form
- Fixed issue with email logo for Android
- Email logo is now stored in the uploads folder
1.4.0
- Admin can confirm bookings by email
- Added tables to the booking card view
- Added intervals every 15 min for durations
- Duplicate function for Shifts and Events
- Added search bar to the monthly view
- Added search bar to the weekly view
- Fixed issue with PDF not printing booking time
1.3.9
- Added new languages
- Added new currencies
- Added button ‘Update and notify’ to the reservation popup
- Fixed some issues
1.3.8
- Custom fields can be displayed only for specific shifts/events
- Added custom settings for SAAS solution
- Send SMS when creating new reservation from the dashboard
- Old bookings selected or pending_payment are not deleted from DB, instead the status is changed to deleted
- Fixed issue when changing booking not assigning new tables if required
- Updated to PHP 7.4
1.3.7
- Added SMS notifications
- Added SMS reminders
- New field to opt-in for receiving SMS
1.3.6
- Added custom fields to the reservation form
- Custom fields types: text, textarea, select option, multi option, checkbox
- New function for SHifts/Events: set status Confirmed up to X covers, otherwise set as Pending
- New columns added to export CSV bookings: time in 12h format, custom fields
- Fixed small issue with dates closed
1.3.4
- Max days in advance for reservations is now up to 360 days
- Fixed issue with custom slots closed
1.3.2
- New mobile bookings list view
- Added notifications list to the mobile interface
- Mobile interface: when changing status will ask for sending email
- Fixed issue with the copy shortcode button
- Fixed issue with the placeholder field inside the widget settings
- Fixed issue with the ‘close days’ function
1.3.1
- Added Pre-payments with Stripe
- Added buffer time to allow booking cancellations
- Added buffer time to allow booking modifications
- Added new tag {service} to the email to show the shift/event name
- Added default country dial code to the reservation form
- Added placeholder to all widget fields
- Added new field to widget settings for custom message when no slots available
- Added scheduler to remove holded bookings after 10 minutes
- Added scheduler to remove pending payment bookings after 2 hours
- Email templates translated into Greek
- Fixed some translations
- Fixed issue when copying the widget shortcode
- Fixed issue when loading email templates
1.2.5
- Import customers from a CSV file
- Top bar adapted for tables
- Redirect from WP login to the dashboard
- Added Greek language
- Auto-sync custom translation with new strings
- Fixed style front-end widget
- Fixed issue with empty description for shifts
- Fixed issue manager deleting shifts
1.2.4
- New feature to close specific slots for specific dates
- Sidebar menu items can be hidden based on role
- Added translations for login page – PLUS
- Delete users from the dashboard without removing WP-admin user
- Fixed bug in calendar with first day of week
1.2.3
- Added email reminders – PLUS
- Added pending bookings to calendar view
- Fixed issue when filtering available tables
- Fixed issue with dashboard notifications
1.2.1
- Prevent duplicate bookings setting
- Filter available tables when creating booking
- Assign tables from the mobile view
- New icon to show bookings attached on the floor plan
- Fixed bug when creating user with ‘ in the name
1.2.0
- Dashboard is now mobile friendly – PLUS
- Added new general settings – PLUS
1.1.8
- Fixed issue with custom logo upload
1.1.7
- Added customization login – PLUS
- Added edit columns for bookings – PLUS
- Added edit columns for customers – PLUS
1.1.6
- Added translation view – PLUS
1.1.5
- Fixed issue when managers create booking
1.1.4
- Issue with start/end seating labels
1.1.3
- Updated tables
- PRO: add to calendar
- PRO: can modify booking
- PRO: can cancel booking
- PRO: social links
1.1.2
- Modified MyBooking view
1.1.1
- Core for PRO version
- Fixed small bug
1.0.9
- Widget header style
1.0.8
- Issue sending admin emails
- Issue when assigning automatic tables
1.0.7
- New setting for time format
1.0.6
- Fixed some issues
1.0.4
- Adjusted namespaces
1.0.4
- Fixed some bugs
- Added calendar button
1.0.3
- Added closed days
1.0.0
- First release.