Title: Admin Chat Management Author: Sabbir Sam Published: 2022 年 10 月 22 日 Last modified: 2026 年 6 月 1 日 --- 搜尋外掛 ![](https://ps.w.org/admin-chat-box/assets/banner-772x250.png?rev=2863375) ![](https://ps.w.org/admin-chat-box/assets/icon-256x256.png?rev=2863376) # Admin Chat Management 由 [Sabbir Sam](https://profiles.wordpress.org/devsabbirahmed/) 開發 [下載](https://downloads.wordpress.org/plugin/admin-chat-box.3.1.2.zip) * [詳細資料](https://tw.wordpress.org/plugins/admin-chat-box/#description) * [使用者評論](https://tw.wordpress.org/plugins/admin-chat-box/#reviews) * [安裝方式](https://tw.wordpress.org/plugins/admin-chat-box/#installation) * [開發資訊](https://tw.wordpress.org/plugins/admin-chat-box/#developers) [技術支援](https://wordpress.org/support/plugin/admin-chat-box/) ## 外掛說明 Admin Chat Management is a **Firebase Support & Chat Management** with real-time communication tool powered by Firebase for secure and scalable interaction. This plugin enhances your admin dashboard by offering powerful features like **Backend/ Frontend Chat + Support Management**, **User List & Agents Management**, with a robust **Support System Settings** interface. Users can instantly chat with each other or enable support mode to communicate exclusively with support agents. The modern, mobile-friendly UI delivers real-time messaging and push notifications, powered by Firebase for secure authentication, data storage, and seamless updates. * **Backend Chat Management** allows admins to monitor and control all conversations directly from the dashboard. This includes filtering messages, and assigning agent roles to team members. * **User List & Agents Management** enables clear oversight and segmentation of users, team agents, and their chat roles or responsibilities. You can now onboard support agents and organize client interactions with ease. * **Support System Settings** centralizes all options—chat enablement, agent controls, Firebase credentials, and design customizations—under one panel for easy management. Whether you’re building a support system for eCommerce, a team-based collaboration app, or a community platform—**Firebase Support & Chat Management** offers unmatched flexibility and Firebase-powered scalability. ### ATTRACTIVE UI AND SUPER EASY TO USE 1. **Easy access to information** – Access messages and images from the intuitive Firebase-powered chat interface. 2. **Improved collaboration** – Enable real-time conversations through streamlined** Backend Chat Management**. 3. **Increased productivity** – Quick **User List & Agents Management** allows fast task routing and communication. 4. **Secure authentication** – Firebase ensures only authorized access. 5. **Data reliability** – Firebase provides persistent storage for messages, images, and session logs. 6. **Enhanced user experience** – Designed for both desktop and mobile users. 7. **Increased engagement** – Real-time push notifications keep users active. 8. **Future growth** – Built with Firebase to handle enterprise-level **Support System Settings** needs. ### Key Features ### 🔧 Backend Chat Management * Full control over chat logs, including moderation tools. * Manage open conversations, archives, and resolve queries efficiently. * Real-time Firebase updates ensure your **Backend Chat Management** stays up to date. * Backend Chat Management works even on low-latency networks. * Assign agents to conversations directly from Backend Chat Management. ### 👥 User List & Agents Management * View, edit, and assign roles to users from the dashboard. * Create unlimited support agents with custom roles. * Manage the **User List & Agents Management** panel with advanced filters. * Track user activity within User List & Agents Management views. * Sync data directly from Firebase in real time. ### ⚙️ Support System Settings * Central panel for all system-wide configurations. * Enable/disable chat, choose layout, and set agent permissions. * Customize branding and layout under Support System Settings. * Securely store Firebase credentials and keys. * **Support System Settings** panel includes fallback error handling. Each of these core modules—**Backend Chat Management**, **User List & Agents Management**, and **Support System Settings**—is integrated with Firebase and WordPress for a seamless user and admin experience. 👁️ [View Tutorial](https://youtu.be/Btg75dp-TG4) | 👩🏼‍💻 [Get ORG Support](https://wordpress.org/support/plugin/admin-chat-box/) ### How to Use After activating the plugin: Navigate to your **Admin Dashboard > Firebase Support& Chat Management > Settings** to configure Firebase and enable chat. Customize ** Backend Chat Management**, set up the **User List & Agents Management**, and fine- tune the **Support System Settings** for optimal performance. ### Privacy & Security * All chat data stored locally in your WordPress database – no third-party data storage * GDPR compliant with built-in data export, anonymization, and retention controls * No data sent to any external server except your Firebase account * Session security and XSS protection built-in ## 螢幕擷圖 [⌊Advance Chat Box Banner⌉⌊Advance Chat Box Banner⌉[ Advance Chat Box Banner [⌊chat Logo/Icon⌉⌊chat Logo/Icon⌉[ chat Logo/Icon [⌊Screenshot-1-4⌉⌊Screenshot-1-4⌉[ Screenshot-1-4 [[ [[ [[ [[ [[ ## 安裝方式 1. Upload files to the `/wp-content/plugins/admin-chat-box` directory 2. Integrate Firebase and activate the plugin through the ‘Plugins’ screen in WordPress ## 使用者評論 ![](https://secure.gravatar.com/avatar/41144c5a9940273b87d589329d330fa8c12e22574a5fa02f1d4431c22dd1ea57? s=60&d=retro&r=g) ### 󠀁[Good for instant chatting.](https://wordpress.org/support/topic/good-for-instant-chatting/)󠁿 [michaelbarnettii](https://profiles.wordpress.org/michaelbarnettii/) 2023 年 2 月 10 日 1 則留言 Plugin is good but if can we store data through server instead of local storage then it will be much better. [ 閱讀全部 1 則使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/) ## 參與者及開發者 以下人員參與了開源軟體〈Admin Chat Management〉的開發相關工作。 參與者 * [ Sabbir Sam ](https://profiles.wordpress.org/devsabbirahmed/) [將〈Admin Chat Management〉外掛本地化為台灣繁體中文版](https://translate.wordpress.org/projects/wp-plugins/admin-chat-box) ### 對開發相關資訊感興趣？ 任何人均可[瀏覽程式碼](https://plugins.trac.wordpress.org/browser/admin-chat-box/)、 查看 [SVN 存放庫](https://plugins.svn.wordpress.org/admin-chat-box/)，或透過 [RSS](https://plugins.trac.wordpress.org/log/admin-chat-box/?limit=100&mode=stop_on_copy&format=rss) 訂閱[開發記錄](https://plugins.trac.wordpress.org/log/admin-chat-box/)。 ## 變更記錄 #### 3.1.2 – 01 June 2026 * Security and maintenance improvements #### 3.1.1 – 23 May 2026 * Security and maintenance improvements * Hardened AJAX authentication and permission validation * Improved nonce verification and request handling * Enhanced sanitization and internal validation logic * Updated timezone/date handling for WordPress compliance * General stability, compatibility, and code quality improvements #### 3.1.0 – 24 July 2025 * New: Backend Chat Management Improved * New: User List & Agents Management * New: Support System Settings #### 3.0.0 – 14 July 2025 * New: Completely redesigned the chat system module for improved performance and user experience. #### 2.0.0 – 01 FEB 2023 * New: Added Firebase Integration * Improvement: New Admin UI #### 1.0.0 * Inital commit of plugin ## 中繼資料 * 版本 **3.1.2** * 最後更新 **1 個月前** * 啟用安裝數 **少於 10 次** * WordPress 版本需求 ** 6.7 或更新版本 ** * 已測試相容的 WordPress 版本 **7.0.1** * PHP 版本需求 ** 7.4 或更新版本 ** * 語言 * [English (US)](https://wordpress.org/plugins/admin-chat-box/) * 標籤: * [chat](https://tw.wordpress.org/plugins/tags/chat/)[firebase](https://tw.wordpress.org/plugins/tags/firebase/) [form](https://tw.wordpress.org/plugins/tags/form/) * [進階檢視](https://tw.wordpress.org/plugins/admin-chat-box/advanced/) ## 評分 5 星，滿分為 5 星 * [ 1 個 5 星使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=5) * [ 0 個 4 星使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=4) * [ 0 個 3 星使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=3) * [ 0 個 2 星使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=2) * [ 0 個 1 星使用者評論 ](https://wordpress.org/support/plugin/admin-chat-box/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/admin-chat-box/reviews/#new-post) [查看全部使用者評論](https://wordpress.org/support/plugin/admin-chat-box/reviews/) ## 參與者 * [ Sabbir Sam ](https://profiles.wordpress.org/devsabbirahmed/) ## 技術支援 使用者可在技術支援論壇提出意見反應或使用問題。 [檢視技術支援論壇](https://wordpress.org/support/plugin/admin-chat-box/)